Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
142 results found
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Specify Destination for failed identification
I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.
14 votes -
Desktop Apps Port usage modification
Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.5 votes -
Regular Expressions for Processing Data in Import Configurations
It would be very nice to be able to use a regular expression when cutting out text in readout areas while assigning to index fields. The current options are very limited, and present some problems in processing.
The exact issue is discussed in this forum post: https://www.docuware.com/forum/english-forums/docuware-questions-about-usage-and-configuration/name-parsing-import-configurations
7 votes -
Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature
SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.
PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.
SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:
https://www.docuware.com/support_faq/index.php?solution_id=4707
We have seen this happen with and without the changes to the…
2 votes -
To review the file size of scanned images before uploading...
I encounter after scanning my images, that I am guessing how big my file size is. I have guessed wrong on many occasions and I then get an error "reached my maximum file size and cannot exceed 300,000 kb." There should be option that I can review how big my file size of the scanned images before hitting the upload button. That way I am not wasting my time of re-scanning the documents again.
3 votes -
Import jobs keep going or autorestart after failure
Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…
31 votes -
Failed Import Jobs to Document Tray - Nonsense!
In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back…
11 votes -
Make it possible to size the docuware scan screen smaller. Ability to move it left without it expanding to full screen
Look at the post
1 voteThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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Allow parallel connections to multiple DocuWare Cloud-Systems within the Local Data Connector.
Currently it is only possible to establish multiple connections between one DocuWare Cloud-Systems und multiple databases. Connecting multiple DocuWare Cloud-Systems with one or more databases in parallel is not possible right now.
8 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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1 vote
Thank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
ability to add date/time stamp automatically when scanning.
The ability to automatically put date/time stamp on docs while scanning was available in DW desktop versions but is not currently available in the web version. Would be extremely useful when scanning a large document that needs a date stamp on it (legal documents) with out having to stamp individual pages.
3 votesThank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
Allow Docuware to scan in "actual paper size"... such as the applications. They are legal size. It cuts off part of it once uploaded
Consider page size. Applications are legal size
10 votes -
Give us the option to ignore embedded PDF textshots
Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.
5 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
As this seems to be a rare case maybe the following article will help (see No. 4 on https://www.docuware.com/support_faq/index.php?action=artikel&cat=185&id=1598&artlang=en)
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Allow Paging for long lists in Folders & Windows Explorer
There is a need, at times, to copy large numbers of documents out of DocuWare. Folders and Windows Explorer works perfectly for this purpose for smaller file cabinets.
By Default, the maximum number of documents you can display is 10,000. If you set the number to be larger, then performance becomes unacceptable.
It should be possible to break the documents into "groups" of 10,000 documents, and then to allow the user to go forward or backwords to the next or prefvious group of 10,000 documents. This way you can use this functionality on very large file cabinets, without the performance…
1 vote -
AND and OR operators on Smart Connect static fields
Is it possible to have AND and OR operators on Smart Connect if we have a field that can change dynamicaly depending on static read field?
Thnx
3 votes -
4 votes
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Automatically redact zone on document when importing a document.
In some cases a customer would like to automatically redact a zone on a group of documents during the import. This could very easily be an option in the Barcode & Forms Module.
4 votes -
allow the SmartConnect button to be bound to an anchor
The readout areas can be bound to an anchor, but the SmartConnect button itself can't so I have various SmartConnect configurations for a browser-based application in which the button will wander around a bit depending upon which browser the user is using, their screen resolution, and their zoom settings to the point where SmartConnect is actually unusable in a number of situations because the button is obscuring other things.
11 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Remove the name field
When looking for imports all you need is the import and the folder. Adding a name is a duplication in steps.
1 vote -
schedule import jobs
Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.
21 votes
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