Client (English)
Please post all ideas that concern the DocuWare client in this forum.
95 results found
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Can we integrate the "Cloud Status" page of each customer to our CRM
Hi, is it possible to integrate the "Cloud Status" page of each customer's to our CRM system so in just one click, we can see the status of our customer's system and their utilization rate.
3 votes -
Different User Interface for View-Only Permission per User
Hi, hope that we can have a separate user interface for users with view-only permission in DW. When a user has view-only permission, hope that we can hide the "Task", "Form", "Tray & "List" options in their user interface when they log in.
3 votes -
Ability to copy or duplicate a table field in a cabinet
I have a client that needs the ability to store 7000 lines for some invoices and each line needs to be described in 3 different tables(12 columns for each table). Because of the limits imposed by table fields (1000 rows max per table), I need to create 21 identical tables by hand, which is... heavy...
This problem led me to this post, where I am sharing my frustration and I hope that the community will vote for this topic :) .
regards.
3 votes -
Cloud Version-Cloud Status
The Cloud Status for Storage should update more frequently. We had an issue and were told that the Storage Quota status updated every 3 to 6 hours. It appeared to be closer to 6 hours for the update. It should update every 1 to 3 hours if the Quota is over 80%.
It would also be nice if it defaulted to 7 days, not 12 months.
3 votes -
Select Lists in DW Cloud - Enable SQL Function
Often wish that the SQL option were available in Select Lists for DW Cloud. Really miss it.
3 votes -
Add a small delay to Cloud FTP ingestion.
In some systems (including some copiers' scan function) there is a race to verify the file exists and its byte count is correct before the file disappears from the upload directory.
Currently, documents uploaded to the Cloud FTP service are sometimes snarfed up too fast. So by the time the directory listing refreshes, the file is gone. This prevents A) knowing all is well; B) resuming a failed upload; C) overwriting a failed upload. Instead, there is no file, so the verification fails and the file is uploaded again. This results in duplicates at the destination.
Adding a short delay…
3 votes -
storage consumption alerts
That you can configure storage consumption alerts for the contracted global, detailed by filing cabinets and also by trays, that an email reaches you when you reach the configurable limit of your data consumption alerts.
3 votes -
Limit locations where DocuWare Cloud can be accessed
Option to add public IP Address to filter locations where DocuWare Cloud can be accessed.
Must be option to have this setting altered by DocuWare support team.
3 votes -
3 votes
Thank you for your idea. To evaluate this idea more, we need more information on this topic. Please add a comment, explaining your need and use case. Thank you.
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Restore workflows in the cloud
If DocuWare expects their ADP's to move any of their larger clients into the cloud from on-premise systems, they will need to allow us to create Restore Workflows on DocuWare-Online.
Synchronizations are to unreliable, and export workflows take an excruciatingly long time to run.
We need to be able to FTP the documents up to the cloud and then only have to run a restore workflow to update the database.
Tech Support claims this would compromise security, but that doesn't make sense.
3 votes -
Problem with DocuWare link in email notifications
Users should be directed straight to DocuWare Cloud from an emailed link instead of the error 406 page when they don't have any pending action items in their profile. This is causing some confusion with our approvers. Below is the error message.
Status:
406 - Not Acceptable
Message:
The result list cannot be displayed. It cannot be found or you have no permission to open it.
ExceptionRequestNotAcceptedException: The result list cannot be displayed. It cannot be found or you have no permission to open it.
3 votes -
The Login Name to be displayed in the field name in the trash list.
Currently, the fields displayed in the recycle bin list are fixed, and the DB user name (which cannot be changed) is displayed as the user name. This makes it difficult to identify users from a user perspective. I would like it to be displayed as the login username instead of the DB username.
Or, we would like to be able to customize the display fields.2 votes -
Improve the display time of Error Message : Workflow Validation Error message
The currently displayed error message disappears immediately after it appears.
Users need time to review error messages. They can't even take screenshots.We would like this display time to be a little longer.
2 votesThank you for your idea. Currently error messages are displayed until a user clicks on them. Only warning messages appear after a certain amount of time (but it should be OK for creating screenshots). Could you please add, what kind of messages you are referring.
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Notifications for web basket / Benachrichtigungen für Briefkorb
New documents for DocuWare arrive in web baskets. Thus web baskets need to be monitored permantly by employees to index and store new documents and to start followup processes in DW without loosing any time.
Notifications for web baskets would help a lot to increase productivity and to decrease manual effort of employees for permanent monitoring of several web baskets.
E.g.
* New document arrived in web basket XYBasically same functionallity as for archives.
Neue Dokumente für DocuWare kommen in den Briefkörben an. Die Briefkörbe müssen daher von den Mitarbeitern ständig überwacht werden, um neue Dokumente zu indizieren und…
2 votes -
Send to an email severall documents stored in different files
it would be easier, to be able to send several documents to an email when they are stored in different files or cabinets
2 votes -
Function profile - FTP permissions
Please give us the possibility to adjust permissions for FTP module. Right now only "Organization administrator" can access the FTP module but I need particular users to be able to create FTP connections themselves.
2 votes -
Reassign with override all other assignments option
Need a option to override all other assignments when performing a reassign task in task list. We need to be able to take a tasks that were assigned to a group and then reassign to an individual. Today only one task can be reassigned. We should be able to say assign to this task or group and replace (override) any other existing assignments on the task.
2 votes -
Add ability to unlock documents in cloud
Having the ability to unlock a document stored in a cloud version of DocuWare would be nice. Sometimes users leave documents locked which can cause an issue if the document is moving through a workflow.
2 votes -
I suggest you add ability to store .zip files!
I suggest you add ability to store .zip files! we have need to store zip files supplied by our clients. it takes alot of time to extract the files and then have to send up to docuware. outlook to docuware should allow zip file storage sent thats an attachment in an email. it only sends up a list that whats inside the zip file.
2 votes -
Be able to know the space of each file cabinet
Right now we can know the system space, but not the file cabinets space. If we want to know which is the biggest file cabinet, we should open a ticket with DocuWare Support.
2 votes
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