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94 results found

  1. We would like the "Bookmarks" included in the PDF original document to be maintained even when downloaded with DocuWare.

    When we download from DocuWare as an Original Document, "Bookmarks" are maintained, but when we download from DocuWare using Download with annotation, etc., "PDF Bookmarks information" is lost.

    We understand that the "Bookmarks" information will disappear because DocuWare creates a new PDF. However, since "Bookmarks" are often valuable information, I would like the original "Bookmarks" to be inherited even if a new PDF is created.

    • Support ticket : SR-225706-C8T7X
    1 vote

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    0 comments  ·  DocuWare Cloud  ·  Admin →
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  2. The Login Name to be displayed in the field name in the trash list.

    Currently, the fields displayed in the recycle bin list are fixed, and the DB user name (which cannot be changed) is displayed as the user name. This makes it difficult to identify users from a user perspective. I would like it to be displayed as the login username instead of the DB username.
    Or, we would like to be able to customize the display fields.

    2 votes

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  3. Allow to change printer display name from "DocuWare Printer PS" on Printer List.

    Background :
    The customer's PC uses DocuWare Printer PS, but they also have a printer with a similar display name, such as "DocuWorks Printer".
    They want to specifically rename DocuWare Printer PS to avoid confusion.

    At the moment, According to DocuWare R&D team, and they have confirmed that changing the name of Printer PS is not supported.

    1 vote

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  4. FedRamp - Second Submission, Due to Timeout Issue

    FedRamp is a significant requirement for many Fed and now many State customers in the US. DocuWare will need this to compete in the cloud with these markets, which are very large.

    1 vote

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  5. Get FedRamp Certified in the Cloud

    This is not only a standard requirement for many US Fed customers, but some US sate customers as well.

    1 vote

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  6. Docuware cloud - add ablility to sort licenses by name

    In Product Overview it would be nice to have the ability to sort the licenses by name or reorder the licenses so they are in alphabetical order. Currently it is hard to find licenses if you have more that 20.

    6 votes

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  7. Control (Assign user etc.) user licenses (User License, WF License) remotely with API on DocuWare Cloud

    The customer has many users and has a mixture of user licenses and WF licenses. It takes a lot of time to control this by mouse operation with Web Configuration.
    We need a tool to do license allocation in our web API.

    4 votes

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  8. Ability to add custom font to Docuware cloud

    Ability to add custom font to Docuware cloud. We have a lot of Word files stored in Docuware Cloud. Word has out custom company font, which is not recognized in docuware cloud. You can't read from cloud.
    See difference in attached pictures.
    Word is downloaded from Docuware.

    4 votes

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  9. Improve the display time of Error Message : Workflow Validation Error message

    The currently displayed error message disappears immediately after it appears.
    Users need time to review error messages. They can't even take screenshots.

    We would like this display time to be a little longer.

    2 votes

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  10. Can we integrate the "Cloud Status" page of each customer to our CRM

    Hi, is it possible to integrate the "Cloud Status" page of each customer's to our CRM system so in just one click, we can see the status of our customer's system and their utilization rate.

    3 votes

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  11. enable logging for webhooks

    Implement logging for webhooks.
    There is no way to find out whether the webhook has run or not, and there is no history.

    4 votes

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  12. Simplify the link when SSO is activated

    When SSO is not acitvated, the link to access our environment is "easy" (i.e. https://xxxxx.docuware.cloud )

    When SSO is activated, the link to access the environment directly becomes a bit complex :

    ( i.e https://xxxx.docuware.cloud/DocuWare/Platform/WebClient/SSO?orgId=xxxx )

    It would be nice to have an alternate web address not requiring the orgid, exactly as when SSO is not active.

    If we use the easy link https://xxxxx.docuware.cloud we get the following signon screen that we would like not to be shown to users ( see image attached

    5 votes

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  13. Notifications for web basket / Benachrichtigungen für Briefkorb

    New documents for DocuWare arrive in web baskets. Thus web baskets need to be monitored permantly by employees to index and store new documents and to start followup processes in DW without loosing any time.

    Notifications for web baskets would help a lot to increase productivity and to decrease manual effort of employees for permanent monitoring of several web baskets.

    E.g.
    * New document arrived in web basket XY

    Basically same functionallity as for archives.


    Neue Dokumente für DocuWare kommen in den Briefkörben an. Die Briefkörbe müssen daher von den Mitarbeitern ständig überwacht werden, um neue Dokumente zu indizieren und…

    2 votes

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  14. Send to an email severall documents stored in different files

    it would be easier, to be able to send several documents to an email when they are stored in different files or cabinets

    2 votes

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  15. Different User Interface for View-Only Permission per User

    Hi, hope that we can have a separate user interface for users with view-only permission in DW. When a user has view-only permission, hope that we can hide the "Task", "Form", "Tray & "List" options in their user interface when they log in.

    3 votes

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  16. Move "Touch mode" button all the way down PLEASE!

    Please move the "Touch mode" button under or above "Help and info". It happens every day that I click on that and in the last 2 years I never used it and 99% of all our users dont use it as well.

    1 vote

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  17. Function profile - FTP permissions

    Please give us the possibility to adjust permissions for FTP module. Right now only "Organization administrator" can access the FTP module but I need particular users to be able to create FTP connections themselves.

    2 votes

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  18. Introduce a compression solution for PDF files archieved via Outlook Plugin

    Introduce a compression solution for incoming PDF files archieved via Outlook Plugin to limit storage usage when archieving bigger PDF files.

    4 votes

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  19. Table fields - Webhooks/Loops/API requests

    DocuWare enabled table fields a few years back but never included a better work with table fields. For example there is no way to export table fields to external database without creating a data record from internal DW database. There also is not any solution to send the table field data through API request in workflow or webhooks.

    Generally it would be nice to have the same possibility with table fields as with regular type fields.

    7 votes

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  20. Allow the ability to change the column display name in the WebClient Folder function. (linked with result list)

    It is not possible to change the column name of the folder once created. To change it, you need to create a new folder profile again.

    By linking the folder function and the result list, you can change the column name.

    1 vote

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