Client (English)

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How can we improve the DocuWare Client?

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  1. Notifications Message: Provide more than one field for us to set up to show as the value for the link to the document.

    We have a notification set up for whenever a patient submits a form. The index dialog has a First Name, Last Name, Document Date, etc. We don't have any way to uniquely identify this document without being able to show more than one field.

    Unfortunately, DocuWare only provides one field to show as the link to the document.

    We would prefer a way to use multiple fields to show more descriptively what the document is for.

    1 vote
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  2. include supporting autodesk inventor files on docuware

    include supporting autodesk inventor files on docuware

    1 vote
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  3. Right-click copy/paste function in dialogs.

    Users should have the ability to right-click copy/paste within all dialogs. Some end users are unaware of the Ctrl+V/C method which leads to frustration. Having the traditional method would make things easier for some users.

    3 votes
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  4. message bus

    Is there any way to separate DocuWare from needing to depend on the Windows Message Bus? We are getting so tired of having to constantly needing to clear the message bus for our customers.

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Possibility to add individual help text in dialogs

    Especially for new employees it would help if you could add help text or bubbles next to the index fields in search and store dialogs, where you can provide useful hints and descriptions what this field is about and if there are some special things to take care...

    This would make on-boarding of new employees a lot easier.

    2 votes
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  6. Product Overview should be accessible for some users

    It would be good to be able to allow certain users to have access to "Product Overview" in the Configuration so that they can reassign user licenses and check the capacity of the system etc. without having to be a full system admin.

    1 vote
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  7. Active Directory synchronization should sync DocuWare user account status

    Active Directory synchronization should sync DocuWare user account status: change status in AD to "disabled" should deselect DocuWare user account "active" status and release the corresponding named seat license, if assigned.

    2 votes
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  8. email priority

    add email priority as a property which can be pulled into DocuWare field

    0 votes
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  9. Change languaje - file cabinet and fields

    I suggest to translate to different languages, not only the web interface and the system entries, you could also add the name of the file cabinets and their fields.

    1 vote
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  10. Allow to rename a document when sending via email

    When sending an email allow the user to rename the file before attaching to email.

    1 vote
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  11. Keep viewer open when clipping a new document

    Users would like to be able to see the original document when clipping a new one. Currently the viewed document closes as soon as the tray opens for selecting a document to clip. The stored documents have a number and the new ones in the tray have that same number. All the numbers look similar, so currently behavior requires that the user memorize which number is to be selected. With many documents in the tray and frequent phone calls and interruptions they can make mistakes, which then are hard to fix because clipped documents cannot be easily edited.

    2 votes
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  12. Replacing attached file

    Sometimes we need to replace a file totally with other format file. For example, we search and find one document and after that we want to replace the attached file totally. we want to replace for example jpg file with word file.
    With check-in and check-out and clip may be it is possible but it is not easy and complicated.
    How we can replace attached file?

    Best Regards

    2 votes
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  13. Comment fields in Trays, Search and Store

    I suggest that it would be useful for administrators to be able to add comment fields to Trays, Search Dialogs and Store Dialogs to help users with instructions and tips

    1 vote
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  14. Error message

    Hello,

    Is it possible to translate all type of error messages in the langage chosen for the interface ?

    Thank you

    8 votes
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  15. Allow schedule of Initiial OCR & Full-text scanning

    We have the ability to schedule full-text re-indexing, but not the initial full-text indexing, or the upfront OCR text shots.

    When multiple documents are stored into a file cabinet at the same time, the initial OCR text-shot creation is killing performance for users. Uploading scans takes 3-5 minutes per document and sometimes times out. This is making the system unusable for the end users.

    Also with workflows that are created to move multiple documents to another file cabinet, the same problem occurs. It seems that it has to recreate the text-shots and also the full-text indexing for the same documents…

    1 vote
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  16. Scan Operator Reporting

    It would be beneficial to have some simple reporting build into DocuWare. We routinely check to see if our scan operators are scanning at least scanning at a speed to meet scan quotas. The SQL queries to do this our self is a bit frustrating since no one in support seems to know the table structure very well. They were nice enough to try and help though!

    1 vote
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  17. Date Format. Can format be set at system level as opossed to each user . European format rather than US

    We have found that the date is set to US format. We are in Europe so want to have the format set to European. Support tell us that this can be done locally for each user. Would it be possible to set this at a system level rather than relying on the user to do it.

    1 vote
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  18. persian interface

    system not supporting Persian User Interface (UI) Language
    Please add this UI Library for webclient and windows modules

    19 votes
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  19. Persian Date Time

    Please add this option for persian language
    system not supporting Persian Date/Time Format

    20 votes
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  20. File Type Icon in Web Client [...]

    Please update the Web Client file format template to include .txt and .msg files when storing through the Explorer Client. See attached for discrepancies. These documents were all stored via Explorer Client, but don't display their file types in the Web Client.

    2 votes
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