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  1. 4 votes

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    1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  2. Speed Up Cloud Imports

    When uploading to the Cloud, there isn't a way to prevent OCR process occurring. Only with On-Premise, is there a selection for "RUN AUTOMATIC TEXT AND BARCODE RECOGNITION ONLY IF REQUIRED". It is seen if this is not checked for On-Prem, imports are slowed. DocuWare has stated by default, Cloud always performs this task and slows the process.

    Please provide the option for Cloud.

    4 votes

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  3. Please stop mistreating existing customers

    You may not be aware of the recent change at DocuWare Corporation that precludes DocuWare 7.4 from running on AWS environments or in a Terminal Server environment.

    It was cowardly of DocuWare to not mention this fact during the recent DocuWorld sessions! I’m sure they were afraid of a mass mutiny.

    The reason behind this action is to try to force any customer with plans to move to a cloud environment to utilize DocuWare Online.

    Our concern with the whole DocuWare Online approach, is that DocuWare is severely penalizing their existing on-premise customers. We have large customers who have been…

    3 votes

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  4. DW cloud - Autoindex - Open SQL Query Testing Area

    I would really appreciate a little area in the cloud systems where you could test Autoindex queries to see what the returns look like without having to build it all into an actual autoindex routine for testing.

    Just a simple place where you could bang out a query and see the result set that you get back. Right now I have to mock up things in a local SQL instance to test, and it would really be nice to be able to query against the cloud tables themselves.

    I wonder if others would appreciate this feature as much as I…

    3 votes

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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a small delay to Cloud FTP ingestion.

    In some systems (including some copiers' scan function) there is a race to verify the file exists and its byte count is correct before the file disappears from the upload directory.

    Currently, documents uploaded to the Cloud FTP service are sometimes snarfed up too fast. So by the time the directory listing refreshes, the file is gone. This prevents A) knowing all is well; B) resuming a failed upload; C) overwriting a failed upload. Instead, there is no file, so the verification fails and the file is uploaded again. This results in duplicates at the destination.

    Adding a short delay…

    3 votes

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    1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customize Cloud Login Page and New User Email

    It'd be great to have a way to customize the Cloud login page so users cannot reset their passwords.

    Also, the option to customize the "welcome email" new users receive.

    3 votes

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  7. storage consumption alerts

    That you can configure storage consumption alerts for the contracted global, detailed by filing cabinets and also by trays, that an email reaches you when you reach the configurable limit of your data consumption alerts.

    3 votes

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  8. use of captcha

    Increase the security of the web client by implementing CAPTCHA as part of the authentication process to start a session.

    3 votes

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  9. "Scan to FTP" with Auto Rotate

    When using Scan to FTP to avoid having to use a local folder to be monitored by Desktop Apps, we cannot enable Auto Rotate when scanning directly to FTP... it would be extremely helpful to have that feature as the user otherwise will have to rotate the document manually either before scanning or afterwards in DocuWare.

    3 votes

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  10. 3 votes

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  11. Restore workflows in the cloud

    If DocuWare expects their ADP's to move any of their larger clients into the cloud from on-premise systems, they will need to allow us to create Restore Workflows on DocuWare-Online.

    Synchronizations are to unreliable, and export workflows take an excruciatingly long time to run.

    We need to be able to FTP the documents up to the cloud and then only have to run a restore workflow to update the database.

    Tech Support claims this would compromise security, but that doesn't make sense.

    3 votes

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  12. Problem with DocuWare link in email notifications

    Users should be directed straight to DocuWare Cloud from an emailed link instead of the error 406 page when they don't have any pending action items in their profile. This is causing some confusion with our approvers. Below is the error message.

    Status:
    406 - Not Acceptable
    Message:
    The result list cannot be displayed. It cannot be found or you have no permission to open it.
    Exception

    RequestNotAcceptedException: The result list cannot be displayed. It cannot be found or you have no permission to open it.

    3 votes

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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add ability to save your desktop setup as Workspace's

    Concerning the general layout of the two possible desktop areas (where you choose two panes or one) of DW.

    We all use trays, searches, lists and task in certain layouts but it tends to get busy especially as a system admin or someone with access to multiple Filing Cabinets.

    It would be nice to save a layout and name it. I like to have both areas set up on different Trays so I can drag and drop items back and forth to hit certain Intelligent Indexing/Storage configs. Then I have another view that shows a list of recently stored documents…

    3 votes

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    2 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  14. Export/Extract Users and Select Lists from Configurations

    Many are times that we are needed to extract some of the key administration data from the system, e.g users, select lists etc sometimes for security, audit or documentation purposes or general organization reporting. This function is however missing on cloud version 7.5. Kindly consider including this function which will go a long way in addressing system needs and expectations.

    2 votes

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  15. Implement a test button for autoindex, deletion policy and transfer

    Add a test or simulation feature to Autoindex, Deletion policy and transfer with a counter or viewer of what documents are being affected by the rule we are creating. Easy way to prevent making a bad mistake.

    2 votes

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  16. Be able to know the space of each file cabinet

    Right now we can know the system space, but not the file cabinets space. If we want to know which is the biggest file cabinet, we should open a ticket with DocuWare Support.

    2 votes

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  17. Autoindex menu column size

    Autoindex menu column size is not saved and has to be set each time.

    2 votes

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  18. Cloud Version-Cloud Status

    The Cloud Status for Storage should update more frequently. We had an issue and were told that the Storage Quota status updated every 3 to 6 hours. It appeared to be closer to 6 hours for the update. It should update every 1 to 3 hours if the Quota is over 80%.

    It would also be nice if it defaulted to 7 days, not 12 months.

    2 votes

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  19. Manage alerts or limits for uploaded documents in cabinet or tray

    To be able to manage alerts for types of documents uploaded and especially more important for their size, I am very interested to know that my users do not upload files of more than X mb in a specific file cabinet for example, or that they only upload PDFs.

    This can be done in two ways, by alerts and leaving the user or with permissions in the filing cabinet, and that you put some filters to the filing cabinet of allowed limits.

    2 votes

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  20. separate user name and password entry screens

    Separate screens for user name entry and password entry to improve security. Current one screen model lends itself to brute force attacks.

    2 votes

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