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How can we improve the DocuWare Client?

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  1. Change languaje - file cabinet and fields

    I suggest to translate to different languages, not only the web interface and the system entries, you could also add the name of the file cabinets and their fields.

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      1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow to rename a document when sending via email

      When sending an email allow the user to rename the file before attaching to email.

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      • Comment fields in Trays, Search and Store

        I suggest that it would be useful for administrators to be able to add comment fields to Trays, Search Dialogs and Store Dialogs to help users with instructions and tips

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        • Allow schedule of Initiial OCR & Full-text scanning

          We have the ability to schedule full-text re-indexing, but not the initial full-text indexing, or the upfront OCR text shots.

          When multiple documents are stored into a file cabinet at the same time, the initial OCR text-shot creation is killing performance for users. Uploading scans takes 3-5 minutes per document and sometimes times out. This is making the system unusable for the end users.

          Also with workflows that are created to move multiple documents to another file cabinet, the same problem occurs. It seems that it has to recreate the text-shots and also the full-text indexing for the same documents…

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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Scan Operator Reporting

            It would be beneficial to have some simple reporting build into DocuWare. We routinely check to see if our scan operators are scanning at least scanning at a speed to meet scan quotas. The SQL queries to do this our self is a bit frustrating since no one in support seems to know the table structure very well. They were nice enough to try and help though!

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            • Date Format. Can format be set at system level as opossed to each user . European format rather than US

              We have found that the date is set to US format. We are in Europe so want to have the format set to European. Support tell us that this can be done locally for each user. Would it be possible to set this at a system level rather than relying on the user to do it.

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              • I suggest DW bring Copy & Paste back. We used it alot.

                Copy & Paste worked very well for us. It cut out a lot of retyping the same thing over in different fields.

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                • documents a lock state of a document that won't allow two users to modify.

                  I have several customers that would like for the user experience to include a lock state of a document that won't allow two users to modify the same document. A user may make a change to an index field and another user has the same document open and can change the same field and nullify the changes of the user...

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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Un-delete an un-indexed document?

                    We should have un-delete function in DW Web Client.

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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • ADD DIRECTED HELP! The old Docuware Full Client had help complicated things like FULL TEXT SEARCHES.....The

                      ADD Directed HELP for the users as you have in the full client.
                      One of the things that made Docuware such a great product was the fact that there was HELP on every page. Users could hit HELP and find out how to structure a FULLTEXT PHRASE search or sort but now help is so difficult to navigate that users just COMPLAIN!

                      IF there is help it is also a great reminder to us on certain features as it is not everyday that I dop a search for 2 words in a phrase that are 3 words apart....I have to…

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                      • Change Shortcut's from Webclient

                        It would be nice if we could change the shortcut's combination in the

                        administration. That would improve the work process.

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                        • Ability to have an offline mode, on the system.

                          Ability to have an offline mode, in case of Weak service or no Internet,one can still work with the system.And the workflow does not appear to be Intuitive for beginners

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                          • email priority

                            add email priority as a property which can be pulled into DocuWare field

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