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Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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2 results found

  1. Allow Applications to be installed or updated with a service account

    In situations where users do not have administrator access to their desktops it would be nice to be able to specify a service account that could be used to install applications or plugins. The new upgrade feature is great, but would not work if the users don't have admin access.

    6 votes

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    2 comments  ·  System  ·  Admin →
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  2. Create GUI For Enabling Desktop Logging

    When on phone support with Docuware technicians often need to enable logging for the Desktop Apps. Some technicians are faster than others but takes around 10-20 minutes as the technician does a backup and changes the many.config files in notepad necessary to enable logging. Additionally they fight with UAC which protects files in Program Files. Additional time is then taken to revert the desktop apps to not log. It's very time consuming for the technician and customer for something that could be as simple as checking some boxes and specifying a path in a GUI. Please consider adding this functionality…

    1 vote

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    0 comments  ·  System  ·  Admin →
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