3 results found

1. Storing E-mails the "Old Way"

   Some organizations receive a very low volume of e-mails that may have very large attachments, like CAD drawings. They cannot yet justify adding the Connect to Outlook module. Using the full Active Import module, they can setup a job to pull e-mails from a folder in Outlook, index them, and store them in the correct file cabinet. You are also able you store the attachments separately as a new document.

   The other side is when the Exchange Server is becoming overloaded and e-mails need to be moved into a file cabinet. Using this method with Active Import allows the user to move thousands of E-mail simply by moving them within Outlook to a folder monitored by Active Import. The Active Import job imports the e-mails, while the user walks away. Personally I have move over 19,000 e-mails, in one batch, into at DW file cabinet using this method.

   While I like the Connect to Outlook module and use it multiple times every day, there are times that the "old way" works almost as efficiently for non-standard storage of e-mails.

   Some organizations receive a very low volume of e-mails that may have very large attachments, like CAD drawings. They cannot yet justify adding the Connect to Outlook module. Using the full Active Import module, they can setup a job to pull e-mails from a folder in Outlook, index them, and store them in the correct file cabinet. You are also able you store the attachments separately as a new document.

   The other side is when the Exchange Server is becoming overloaded and e-mails need to be moved into a file cabinet. Using this method with Active Import allows the user… more

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   Declined  ·  Mario Schwarz responded

   For this use case Connect to Mail would be the right module for you.

2. i need help with the sstem. Its running super slow and not uploading certain files...

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   Declined  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

   This is not a uservoicerequest but a support request.
   Please contact DocuWare support or find more information at https://start.docuware.com/de/user-support

3. Drag and Drop from Outlook to DocuWAre

   The ability to drag and drop emails directly into DocuWare would help simplify storing of emails.

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   Declined  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

   This is not posssible due to restrictions from Outlook. It is not possible to drag emails from Outlook to most other applications. Browsers are not supported.