Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
142 results found
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Allow customisation of Smart Connect button icon design
Allow customisation of Smart Connect button icon design (maybe ability to upload your own .png file?) so that the button matches the same look/feel/style as the 3rd party applications it is interfacing with.
This is key point from senior decision makers within orgs who sign off DocuWare orders, and it also ensures the Smart Connect feature looks as seamless and powerful as the actual user functionality which Smart Connect brings :)6 votes -
Move the settings location for DocuWare Desktop from the ProgramData to the LocalAppData
In terminal services environments that wipe the ProgramData on a daily basis, it is difficult to work with roaming profiles and have DocuWare desktop apps work efficiently. It would be great if, in the next version perhaps, DocuWare could go back to storing these setting under AppData or another roaming folder so that it is more friendly to terminal services scenarios.
6 votesTerminal servers are configured very differently in different companies. We already made some adjustments to commonly used options.
Which specific problems do you have currently? -
Extract Attachments of MSG and EML files during import
If you store a mail as msg or eml file outside of Connect to Mail or Connect to Outlook you just get the mail body in the viewer. Attachements are shown as blue links within the mail body. The internal viewer is not able to page through the attachments as with other multi-file documents.
I recommend that during the import process the attachments should be extracted and stored as additional files so that the user can view them from inside DocuWare rather than download and open it with the mail client.6 votes -
Keep Entries or Store All for the Connect to Outlook Plugin
When trying to store emails with a store dialog, there is no "Keep Entries" or "Store All" that functionality would be very useful when dealing with large amounts of email.
6 votesUnfortunately we will not be able to deliver the function with 6.7 due to technical challenges and therefore had to be postponed
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Allow Connect to Outlook to use Document Processing on Email Body, not just attachments.
Currently you can only use a Document Processing configuration to capture OCR indexing zones and anchors on attachments. If the email is converted to a PDF when stored, we should be able to capture values from the email body as well.
5 votes -
Certificates not installed locally. Centralized installation
It is normal for company certificates to be installed centrally, not locally.
It is essential that DocuWare be able to use these centralized certificates, for example "RedTrust" https://redtrust.com/
It is not always possible to use a locally installed certificate.5 votes -
Optinal notification when saving from DocuWare Explorer Client
When saving with the DocuWare explorer, the notification popup should be optional maybe with a choice of a non untrusive popup like the DocuWare desktop popup.
5 votes -
Desktop Apps Port usage modification
Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.5 votes -
Give us the option to ignore embedded PDF textshots
Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.
5 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
As this seems to be a rare case maybe the following article will help (see No. 4 on https://www.docuware.com/support_faq/index.php?action=artikel&cat=185&id=1598&artlang=en)
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Desktop Apps Export, import jobs
Provide a means of exporting import jobs configs created in Docuware Apps.
5 votes -
Ability to select a shared/group mailbox for Connect to Outlook watched folder
Right now, you can only configure the connection to your default mailbox. If you have a shared/group mailbox.. i.e AP mailbox, we would want the ability to select/create a watched folder within the group mailbox to track what items are pending to store.
5 votes -
Make Windows file meta information available
Access Windows meta information during indexing files in the Document Tray or in Import Configurations. Many files contain native data that can be valuable in the documents index, ex., for photos, timestamps, camera Id and etc. - this would be an advance equivalent to point and shoot for the operator and a huge enhancement to Import
5 votes -
User Sync functionality in DocuWare Cloud
As of now, the User Sync Tool necessitates installation on a server, especially when integrating DocuWare with Azure AD. To enhance flexibility and simplify the process, I suggest implementing a feature that allows User Sync to operate directly from the DocuWare Cloud platform, eliminating the requirement for a separate server installation.
This enhancement could significantly improve the user experience and streamline the implementation process for DocuWare Cloud users.
4 votes -
Store Gmail Directly to Docuware
Storing information from Outlook is easy with Desktop Apps. We need something just as easy for Gmail. Many K-12 and other business are making the switch to Gmail and Chrome books, sometimes MAC OS. We need an easier way to store documents. At the moment the cloud is a big movement, and customers don't want to use local storage, or print documents and then scan them in just to store to Docuware. Please consider providing easy storage from Gmail to Docuware. (explored IMAP, but for security reasons customers are turning this feature off) Thank-you!
4 votes -
reassign workflow
Being able to change/save the default settings in the Reassign Workflow window would be beneficial. Every time we reassign a task, the email reminder needs to be unchecked. We would like to be able to adjust/save the default settings for this window in the user preferences.
4 votes -
Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching.
Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching with the Signature button. Even if you have a signature enabled it will not attach your signature when sending from Docuware.
4 votes -
Allow someone to delete an auto upload that is pending.
If papers are in auto upload but do not load there should be a way to delete them with a click of a button.
4 votes -
Devellope digital signing of documents with PKI or other certificates
It's getting more and more a demand from regulation or goverment that the documents can be signed by one or more users. Docuware has no feature to support this.
We think it's a nessecery thing to be able to sign document this way.4 votes -
4 votes
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Automatically redact zone on document when importing a document.
In some cases a customer would like to automatically redact a zone on a group of documents during the import. This could very easily be an option in the Barcode & Forms Module.
4 votes
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