Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
142 results found
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Expand functionality in Import module
Please take the current (vs.6.7) "Cut Out Text" and "Replace Text" functionalities that are in zone and barcode reads and add them to "Dynamic" entries.
When importing documents from competitors systems such as ECopy, the file name often includes the indices separated by underscores (_). The "Dynamic Entry" option set to "File Name" combined with "Cut Out Text" function would allow these file names to be parsed correctly into the multiple DocuWare index fields.2 votes -
Make the Import jobs collapsible to make a list.
When there are many import jobs setup, it would be nice if they showed more as a list that can then be expanded (the item selected) to see the details instead of having all the details available at first glance. A long list means a lot longer to scroll to get to where you want.
2 votes -
More search options with Connect to Outlook
We would like to see more search options in Connect to Outlook. Currently I have to tie the search to either a fixed value or a field in the email. We should be able to create a search dialog or use an existing search dialog to search Docuware right from Outlook so the user can search in Outlook, the same way they search in DW.
2 votes -
Connect to Outlook Watched Folders should have an option to keep the email in the watched folder
Right now watched folders in Outlook automatically deletes the emails that are put in that folder with out an option to change. In DocuWare 5 deleting the original was always an option. Would like to see that option returned. -- Plus, it makes more sense to have this option available for both watched folders and regular connect to outlook configurations anyway.
2 votes -
Connect to Mail - add the ability to autorotate attachments just like with DWImport
I have a client that has incoming emails with documents attached that were scanned sideways. It would be very helpful if we could import these documents with Connect to Mail and Autorotate them on the way in to the file cabinet.
2 votesThank you for your idea. We are currently investigating ways to auto-rotate documents within Connect to Mail.
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Make the edit app more robust in detecting changes in files
Currently, the edit app only detects changes to the file if it's locked, but some older applications do not keep the file locked after loading it, and only save back over the file after changes have been made. This doesn't seem necessary, since it's also looking for when the modification date changes for the file. An option to make the requirements less strict would allow the edit app to be compatible with a larger range of applications.
1 vote -
Training Module
Have a Basic Training setting up the software and how to scan. Short cut manual that one can down load and also have a you tube video as well.
1 vote -
Change where the SID is stored for Desktop Apps when using the Cloud version
Would it be possible to change the “secure” user folder area that contains the SID folders from %programdata%\Docuware\Desktop\Secure and move that into a user area maybe under %appdata%\Roaming? The reason to do this is because the user data ends up being placed outside of areas that can be virtualized, leading to the docuware software not retaining the connection when utilizing fresh desktops.
1 vote -
Incompatibility with citrix multiple vda
In our company we have implemented Citrix for desktops with multiple servers that are responsible for offering sessions to users in a balanced way. The problem comes from saving the user data in %programdata% and not in the user profile. When the user logs in to another machine or it is regerated, we have to reconnect the desktop apps and configure the folder imports. It is impossible to work this way. The "easy" solution would be to bring the user information to your profile.
1 vote -
edit&send : upload files when they are closed
If you open multiple Excel files (stored in a file cabinet) through the edit option in the viewer they are updated in DocuWare only when you close excel app but not when you close the file. We often lose data. It would also be interresting to upload the files not only when we close the app but also when we save changes just like when the file is in the document tray.
1 vote -
Download diganostic data to simplify troubleshooting and support process
Offer a simplified solution to gathering all debug data available on the on premise server.
Currently we need to trawl through various file structures to retrieve the various log files that could relate to an issue whenever we escalate another issue to support.
Would be nice if the Admin tool offered a way to zip up debug files and place them somewhere on the server
1 vote -
DocuWare Desktop Needs To Store Information On When A Folder Configuration With An Interval Set Runs
The Document Processing Folder/Import configuration can be configured to run at a regular interval. Although, to set the time for it to run, one must run it for the first time when it is supposed to run for it to be scheduled to run. Unfortunately, DocuWare Desktop cannot record the time it last ran.
As a result, if DocuWare has to be restarted it has no way to know when to run. Therefore, since the job is active, it runs, which disrupts the schedule. SInce the Interval can be set, DocuWare Desktop should be able to honor the Interval when…
1 vote -
Provide some Error messages on the Desktop Uploading.
It's come to my attention that if you are pointing a connection to a local folder to upload into a DW instance. If the agent stops there doesn't appear to be any error messages either pop up in the app or via the windows notification pane. (the app is installed on a Server OS is this make any difference) this means as a user we have no idea as to why something has failed. it would be very useful to see a message of be able to be pointed to a log perhaps to see the messages as try and…
1 vote -
Add a way to simulate a time-out in a "Wait For" activity (for demo purposes)
Add a way to simulate a time-out in a "Wait For" activity (for demo purposes) to show a customer how a "time-out" email will look.
1 vote -
DocuWare workflow email service can't send document with correct time stamp annotation
Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
Please enhance DocuWare workflow to allow email service able to cater the time zone setting.1 vote -
Replace individual characters in Barcode recognition
When defining the indexing of documents in a processing configuration it can happen that e.g. a barcode is recognized with parenthesis as in (12)3456, but it would be necessary to remove these parenthesis. Currently, it is only possible to replace the entire value and not individual characters. A little extension to replace "(" by a space, remove it, or include regex functionalities would be very useful. Similarly, this applies to reading out text fields and removing hyphens in numbers, etc.
1 vote -
Option to only Synchronize users in a Docuware Group.
We don't want all our AD users to be added to DocuWare. There are way too many. Please give us an option in the User Synch Tool to only synch users that are in a DocuWare Group.
1 vote -
program pages that should auto-delete
We have documents that we scan in and many of them have terms and conditions written on the back. My idea is to be able to program certain pages to auto delete upon scanning. You could even have an auto deleted pages tab inside the desktop app that way one could review the auto deleted pages and make the decision to either A. add it back to the document, or B. permanently delete it.
1 vote -
Make the Scan/Cancel button green on scan and gold on cancel
some time the scan/cancel button can be confusing or pressed to quickly and accidently be pressed while scanning. so I thought it would be nice to change the color when it switches back to scan as a green tab....
1 vote -
1 vote
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