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Configuration (English)

Please post all ideas that concern the configuration of DocuWare in this forum (i.e. DocuWare Administration, Workflow Designer, Desktop Apps).

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116 results found

  1. Admin Tool: List all recent critical errors

    List all recent critical errors:
    2018/03/18 Workflow Server Stopped [View Detail]
    2018/03/18 Content Server Stopped [View Detail]

    2 votes

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  2. allow configuration of teams and team leads for easy approval workflows.

    For Docuware to know who the manager of anyone else is, would be more efficient for approvals, example travel requisitions or leave approvals.

    3 votes

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  3. Date limited User (Scheduled User)

    Create a user for Period of Time (Scheduled)

    at Specified Date The User Settings (Activity or Password) will be Expired.

    22 votes

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  4. Allow shared mailboxes in connect to mail

    I've been informed that shared mailboxes do not work with Connect to Mail.
    However with the move to Exchange Online, and it being licensed per user, we have to use shared mailboxes not user accounts with a mailbox attached.
    Being able to use shared mailboxes would reduce cost and user management complexity.

    5 votes

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  5. Creating users with more than 200 users or 50 profiles

    Since last update, organizations with more than 200 users can't create new users via Docuware Configuration (web client), they have to do it through DW Administration, and then an email isn't sent to the new user.
    This is a functionality than existed before with the DW Cloud Portal.
    I would like to propose that Docuware remove this restriction in the Configuration panel.

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  6. Reverse rule

    When configuring access rights for users, it would be beneficial with a "reverse rule" where you can reverse the filter. If a document type filter is set, the button "reverse rule" tells if the user should be able see only the type defined, or all other types.

    7 votes

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  7. More metadata on DocuWare users

    It would be very useful to add the following information to the DWUser database:
    − Creation date/Time,
    − Modification date/time,
    − De-activation date/Time,
    − Last access date/Time ,
    In order to manage and review the user list easier.

    17 votes

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  8. Allow selection of location to write temp files for Request container

    When creating Request containers, the files are written to the default temp directory for DocuWare. If the Request cabinet is very large, the C:\ drive can fill up and crash. Need to be able to select an alternate location to write the temp files.

    3 votes

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  9. More Information In AutoIndex Start/Stop Dialog

    The choice for Iterated Records in an AutoIndex job is based on what is most expedient from a processing perspective. Though, when the Processed column provides a count of the iterated records, it is confusing. One wants to know the number of records updated in each data source, not the number of records in a file..

    Either more information should be provided in the AutoIndex log or it should count the number of records that were actually updated in each data source. Merely a record count of the iterated records is not of much value. It caused enough confusion for…

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  10. Mark Manually Added Users Not to Delete Automatically

    There is a way to automate the revoking of DocuWare group membership, based upon their AD Group Membership. Unfortunately the solution also deletes those manually created accounts, especially all our Administrative service accounts we've created that run our imports, and provide testing users.

    What if it was possible to Auto-Delete Users, EXCEPT those you mark not to delete.

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  11. 1 vote

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  12. Create pop-out box when adding/editing a SQL query of a Data Source

    Currently when adding/editing a SQL query of a Data Source (i.e. Select List) the field is locked and you can only see so much of a longer query

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  13. Add dialog checking to the Integrity Check tool

    The integrity check tool does not scrutinize dialogs for things like duplicate fields, or fields that don't exist in the file cabinet. These problems can happen if there is a database timeout when adding or deleting a field in a file cabinet. When it happens, the only way to repair it is manually inspect the settings column for each dialog in the database.

    9 votes

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  14. Add an audit tool to locate Jobs

    Import jobs can run under multiple users on the server and/or on any workstation. Currently there's no way to find them without logging in on each machine with each user to find connections and jobs. I recommend adding a tool on the server to audit all jobs connecting its incoming Desktop App receipts like Imports.

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  15. Google Analytics OR use of analytics report to track the users

    Hello,

    Our organization uses google analytics for reporting on all our websites and applications. We would like to incorporate DocuWare into this reporting. Is this available already or planned?

    Thank you.

    2 votes

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  16. Cloud- Remaining Storage Notifications

    Ability to add a second person to receive automatic notifications when available cloud storage is low. (Recommendation from George Junior Republic.)

    1 vote

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    0 comments  ·  Administration  ·  Admin →
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  17. User Productivity Reporting

    DocuWare should include some basic reporting for administrative purposes. Our area tracks 40+ users per week to see if they are meeting their scanning requirements. Right now, I do this via the SQL backend and a few queries, but it would be great is I did not have to do this every week. Tracking users via the web interface is not viable when you have so many active daily scan users.

    6 votes

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  18. Have server name in admin tool for non admin users.

    For users that don't have access to the system configurations, there is no way to know what server you are connected to once in the admin tool. Client has a test system and production. Yes, they have to type the server name in to connect but they want something, either top bar or bottom bar, to state which server they are connected to. That way if they get distracted, they don't have to log out and then log back in to figure out which one they are connected to.

    3 votes

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  19. Change default paper size/region

    We are North American clients, and we really need a setting to change the default paper size to Letter(in Connect to Mail, Printer, etc...). A region setting that would automatically setup Printers and Connect to Mail to the default paper size of the region would be amazing.

    Otherwise, all connect to mail emails are saved as A4 size, which messes with older printers, and also makes emails print out oddly on paper. The Docuware Printer also doesn't have a UI option to change the setting. It has a registry change, but a server side auto-deployed setting would make much more…

    4 votes

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  20. Simple Start up Template

    Going in to using Docuware with zero experience, I would suggest give new clients a simple start up template to fill out. They could list Main File Cabinets needed (in outline format) and with those (also in outline format) the index headings they would like. Having filled those out would give a clear view of HOW the system would be set up, and prior to actual set up of the Stores, changes could be made. Not using the program at all prior to training, it's hard to visualize how it will work. The more the customer is familiar with the…

    4 votes

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