Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Automatically update the Desktop Apps

    I have many users that don't always notice when they have pending Desktop Apps updates and end up putting in support tickets for issues the update would resolve. Can you provide an option at least for the updates to install automatically?

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  2. Implement Proxy Configuration for Desktop Apps

    Currently, Desktop Apps in general and the LDC especially run into a lot of problems when connecting to DocuWare via a Proxy Server. Please implement some configuration to allow communication over a Proxy server - just settings in a config file would be enough.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow formatting of Arithmetic Expressions

    Allow newline & tab characters to be included into arithmetic expressions so that they can be human readable.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  4. Desktop Apps Port usage modification

    Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
    If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow parallel connections to multiple DocuWare Cloud-Systems within the Local Data Connector.

    Currently it is only possible to establish multiple connections between one DocuWare Cloud-Systems und multiple databases. Connecting multiple DocuWare Cloud-Systems with one or more databases in parallel is not possible right now.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow Applications to be installed or updated with a service account

    In situations where users do not have administrator access to their desktops it would be nice to be able to specify a service account that could be used to install applications or plugins. The new upgrade feature is great, but would not work if the users don't have admin access.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Added to Ideas Backlog  ·  2 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  7. Backward Compatibility

    If you support multiple DW environments, you're bound to get caught in between versions of Cloud. Half your customers on the older version, half on the newer version, and whichever one you're working on will inevitably be the wrong version of Desktop Apps. Wouldn't it be great if the latest version was backward compatible? I think so.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  8. Change Log Collector, it should collect all current log files

    Currently when I open a support case with DocuWare I am always asked to add log files. I do not always remember where they are. It is troublesome to always have to navigate and select the correct log files.
    The Log Collector provided by DocuWare only collects files from DocuWare Desktop Apps. Wouldn't it be possible to collect all logfiles within the last 24 hours?
    Sometimes I have issues with Local Data Connector, sometimes I have problems with Auto-Index. I would like to have one way how I can provide all relevant information to DocuWare support.
    It would be great…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option to control email notifications generated by Directory User Synchronization

    Every time the Directory User Synchronization Desktop App creates a new User it will send an email to the user, requesting the user to set a DocuWare password.

    Several problems with the current behavior:
    The Tool does not contain any warning that this email is sent to the user.
    When using Active Directoy Single Sing On, there is no need for the user to even set this password.
    When running a test and a production system, there is no way to know which system the mail is from.
    The email is sent in the server operating system language, which generates…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  10. ip address ranges reserved for private use on cloud system.

    Docuware Cloud should enable reserve ip address ranges for private use as Azure already do it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  11. Move the settings location for DocuWare Desktop from the ProgramData to the LocalAppData

    In terminal services environments that wipe the ProgramData on a daily basis, it is difficult to work with roaming profiles and have DocuWare desktop apps work efficiently. It would be great if, in the next version perhaps, DocuWare could go back to storing these setting under AppData or another roaming folder so that it is more friendly to terminal services scenarios.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  12. Version number displayed on the Docuware Desktop app screen

    Display Desktop app version number somewhere on the screen so its a point for users to validate after an upgrade

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  13. DocuWare Cloud Desktop Apps has to support install on AWS EC2 environment.

    Currently, Desktop Apps is not supported for AWS EC2 environment.

    As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
    They want to have a PC for that in a cloud such as AWS outside the company.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option to only Synchronize users in a Docuware Group.

    We don't want all our AD users to be added to DocuWare. There are way too many. Please give us an option in the User Synch Tool to only synch users that are in a DocuWare Group.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  15. Desktop App version report

    It would be great to have a reporting tool to see which users/pc's have what version of desktop apps. With DW Cloud getting automatically updated, it would be nice to run that report ad-hoc to see who still needs to get updated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  16. silent

    Would it be possible for you to add, an additional parameter in the installation of the desktop client (the installation path). I found myself stuck at a customer who is under Cytrix. applications are published and install on another drive

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base