DocuWare Feedback
Share your ideas and suggestions for improving DocuWare here.
4241 results found
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Better guidance in WF Task integration
New DocuWare: When I click a link to task in an email, and the tasks is already completed, you see an empty screen without guidance. This is very misleading.
(In the previous client you would see the workflow history)
2 votesThank you for your idea. We have planned it and expect to start working on it shortly. We will update this idea when it becomes available. -
New APP: can we filter in Tasks on Entry by
In the new DW app. In the Tasks tab. You can search. We are missing an option to filter on an index like Entry By
1 voteThank you for sharing your idea with us. We have received it, and our product team will review it soon. Votes and comments from other users help us understand how much it matters, so feel free to share it with your colleagues.
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Allow - DocuWare Public forms user to be Authenticated with External forms only user
Introduce a new user type called External Forms-Only User.
To address access-control concerns associated with DocuWare Public Forms, it is recommended to introduce a dedicated user type called External Forms-Only User.
This account type would allow external users to register using their email address and access designated DocuWare Forms without receiving access to the DocuWare Web Client, file cabinets, internal workflows, or other licensed client functionality.
This approach would provide organizations with better control and traceability over external form submissions while minimizing unnecessary user-administration effort and avoiding the need to provision full DocuWare user accounts solely for form access.
1 voteThank you for sharing your idea with us. We have received it, and our product team will review it soon. Votes and comments from other users help us understand how much it matters, so feel free to share it with your colleagues.
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Navigating Documents
In Classic DW, the "View in New DocuWare" button is blocking the arrows that allow a user to navigate through a document. Please shrink down this button.
1 voteThank you for your idea. Our product team is reviewing it now. If you can tell us more about your use case, for example what you are trying to achieve and how you work around it today, please add a comment. It helps us make the right decision. -
Task Overview
In new DW, clicking on a task brings up an AI overview. This is, frankly, useless. I don't need an overview. I need to see the document itself. The AI overview should be an opt in feature or removed altogether.
2 votesThank you for your idea. Our product team is reviewing it now. If you can tell us more about your use case, for example what you are trying to achieve and how you work around it today, please add a comment. It helps us make the right decision. -
Organization
Our organization uses a tray that is visible to several users. In new DW, other users are unable to see documents sitting in the shared tray. The only person who can see them is the person who put them there. This is a critical problem.
1 voteThank you for sharing your idea with us. We have received it, and our product team will review it soon. Votes and comments from other users help us understand how much it matters, so feel free to share it with your colleagues.
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Tray View
Unable to change the tray view in new DW. I personally find the list view useless. Please add the index card view option.
1 voteThank you for sharing your idea with us. We have received it, and our product team will review it soon. Votes and comments from other users help us understand how much it matters, so feel free to share it with your colleagues.
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Default Tray
Unable to change the default tray in new DW--please add that feature.
1 voteThank you for sharing your idea with us. We have received it, and our product team will review it soon. Votes and comments from other users help us understand how much it matters, so feel free to share it with your colleagues.
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Zusätzlicher Arbeitsbereich Button in der neuen DocuWare
Der Button, mit welchem man einen zusätzlichen Arbeitsbereich geöffnet hat, ist in der neuen Benutzeroberfläche nicht mehr vorhanden.
Dementsprechend wird das Anheften vom Briefkorb, an bereits abgelegte Dokumente, erschwert.0 votesThank you for your idea. It is not part of our current plans, but we are keeping it open for the future. Votes and comments from other users help us decide what comes next, so the more interest it gets, the more likely we are to pick it up. -
Assign variable role/list of roles to list of users
Ability to assign workflow global variable "role/list of roles" to global variable "list of users" in order to resolve role users.
It would simplify workflow design for us.4 votes -
Listas de selección. Consulta y exportación.
Dentro de "Ayuda para la indexación" en "Listas de selección" debería permitir exportar los datos incluidos en la misma. También debería permitir buscar y ordenar alfabéticamente.
1 vote -
Password different from the last N. Mot de passe différents des N derniers
Possibility to add the following restriction: when changing the password, it must be different from the last N ones.
Possibilité d'ajouter la restiction suivante : au changement de mot de passe, il doit être différents des N derniers.1 vote -
Bulk import / Import de masse
Bulk import of documents, using files, accompanied by an xls or csv with the document indexes.
Import de masse de documents via des fichiers accompagnés d'un xls ou csv avec les index des documents2 votes -
Systemprozesse ohne Lizenzverbrauch laufen lassen - oder eine "Admin-Lizenz" fürs System definieren und mehrfach zulassen
Wir sind nur ein kleines Team von knapp 20 Personen - dennoch passiert es "ständig" in Workflows, dass die Admin-Lizenz nicht verfügbar ist, da sie gerade in Verwendung ist.
Klassiker - ich habe die Admin-Oberfläche offen um etwas zu konfigurieren, aber auch zwei gleichzeitig angestoßene Workflows mit Web-Service-Aktivitäten oder m.E. auch andere systemseitige Prozesse "verbrauchen"die Admin-Lizenz, sodass sich die Docuware ständig selbst im Weg steht - ohne dass es dafür eigentlich einen Grund hätte.
Ich weiß ja nicht, wie das große Umgebungen machen, mit dutzenden Lizenzen für Workflows? Das erscheint mir recht teuer.
Ich habe nun teilweise loops in die…
1 vote -
Allow users to reassign workflow tasks
When users are using the mobile app, for workflow approvals it would be great if the user could reassign the task, like they can within the web client.
So not having to add reassign decisions within all the workflow tasks, just use the reassign button1 vote -
The administrator account should be separate from the user accounts.
It's quite complicated to explain to a client that they need to pay for an administrator account so we can connect to their cloud services and resolve issues or develop new features. Each cloud service should have an associated admin account that isn't paid for directly by the client.
1 vote -
Expose user-placed stamp coordinates to Workflow / Platform API
When a user manually places a stamp on a document, the position of that stamp can be semantically important.
A typical example is supplier invoice processing: a user places a stamp next to a specific invoice line to associate an internal article code with that exact line.
Currently, if a hidden stamp is used to collect a value and a workflow subsequently creates the final visible stamp through the DocuWare Platform API, the original position selected by the user cannot be retrieved or preserved.
The workflow/API can only use predefined coordinates or automatic placement. This breaks the visual relationship between…1 vote -
Permissions within user management should urgently be made more granular.
Currently, everyday administrative tasks cannot be sufficiently separated from security-critical permissions. It should be possible to grant a user specific rights to activate or deactivate other users, assign or remove licenses, and manage absences for other users without simultaneously giving them the ability to assign or modify roles, groups, or other permissions.
The assignment of roles and groups in particular is security-critical and should therefore be clearly separated from operational user management.
For us as a service provider, the current situation has a significant practical impact. We cannot delegate these everyday administrative tasks to our customers without granting them considerably…
1 vote -
Granulare Berechtigungen für die Benutzerverwaltung
Die Berechtigungen innerhalb der Benutzerverwaltung sollten dringend granularer vergeben werden können.
Aktuell lassen sich alltägliche administrative Aufgaben nicht ausreichend von sicherheitskritischen Berechtigungen trennen. Es sollte möglich sein, einem Benutzer gezielt das Recht zu geben, andere Benutzer zu aktivieren oder zu deaktivieren, Lizenzen zuzuweisen bzw. zu entziehen und Abwesenheiten für andere Benutzer zu pflegen, ohne ihm gleichzeitig die Möglichkeit zu geben, Rollen, Gruppen oder andere Berechtigungen zuzuweisen oder zu verändern.
Gerade die Zuweisung von Rollen und Gruppen ist sicherheitskritisch und sollte daher klar von der operativen Benutzerverwaltung getrennt werden können.
Für uns als betreuenden Dienstleister hat die aktuelle Situation erhebliche praktische…
1 vote -
Error message - More open user sessions
If a user has multiple sessions open, an ‘OOPS’ page is displayed, as shown in the attached image. This is fine, but the error message should be clearer for users, as it stands, many of them do not know where the problem lies.
1 vote
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