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Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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8 results found

  1. Implement an import jobs failure notification feature

    Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.

    58 votes

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  2. Allow Import configurations to monitor not only folders but also webbaskets

    This used to be functionality in Active Import. That allowed for building complex multi-step import configurations.

    33 votes

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  3. Import jobs keep going or autorestart after failure

    Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…

    30 votes

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  4. Split filename during import

    A very handy feature to have would be able to split a filename into different index fields during import.

    This feature already exists when reading content off a page as the "Cut out text" feature so I suggest adding when selecting the filename. I've run across import projects where there's a very structured file name (i.e. index1index2index3.PDF) and have the ability to split the filename into index fields would be very useful.

    30 votes

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  5. schedule import jobs

    Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.

    21 votes

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  6. Process incoming documents from Connect To Mail with DocuWare Import

    Our customer want split attached documents from e-mails automatically, they are testing both Connect To Mail and DocuWare Import, however, there is no way to process incoming documents from Connect To Mail with DocuWare Import.

    As I see, a natural way to perform this is adding Document Trays like sources of an Import Configuration, another way is enabling DocuWare Import Configurations into Connect To Mail storing options.

    Would be great have not to wait for next versión for this improvement, a hotfix would be great.

    21 votes

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  7. DocuWare Import Service Needs Error Notification Capability

    The DocuWare Import Service desperately needs some kind of email notification to alert administrators when documents are not going into the system. I have been having an issue lately (I am working with support on this) where documents coming in through the import service are erroring out with a 401 error. I have no way to know this is happening without manually checking the import history or my users telling me there is something missing. Admins need some way to know there are issues so they can be resolved in a timely manner. Unresolved issues lead to users losing confidence…

    19 votes

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    1 comment  ·  Importing  ·  Admin →
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  8. Failed Import Jobs to Document Tray - Nonsense!

    In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back…

    11 votes

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