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How can we improve the DocuWare Client?

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  1. Multi-factor login authentication as a security option

    It would be nice to be able to have a multi-factor login authentication as a security option. We have users who work in DocuWare while they are on the road and it would be nice to toggle this feature on/off per user as an extra layer of security.

    59 votes
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    13 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  2. Do not include read only indexes from workflow form on stamp.

    Displaying instructions and read only index fields on the form is convenient, but when using a stamp these fields are included in the stamp making the stamp too large. The values haven’t changed and don’t need to be in the stamp.

    28 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make DocuWare support SAML/(Azure) AD/LDAP/SSO in order to be more GDPR compliant

    Dutch customers want to have a better and more secure way to login to the DocuWare client. Although DocuWare says it's GDPR compliant, it's the way customers use DocuWare that requires a more secure way of logging in.

    f.e.

    SAML/SSO: This way people can use a identity provider instead of local users. Authentication of logging in will be done by de iDP (f.e. Topicus KeyHub).

    (Azure) AD/LDAP: This way user sync can be done from 1 central point and then users can be disabled within AD.

    23 votes
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    3 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  4. LDAP Connection with DocuWare Cloud service

    We have just signed a DocuWare Cloud Professional project and we discovered that is not possible to connect DocuWare Cloud with an LDAP server. In projects with a big number users is essential to have this feature...
    That's my idea, developing the possibility to connect DW Cloud with an LDAP server.
    Best regards,

    18 votes
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    1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  5. Active directory integration for DW Cloud

    Enable Active Directory user creation, deletion, access controls integration for DW Cloud

    17 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  6. restore the ability to filter select lists in the cloud using SQL statements

    I'm building a pretty standard AP setup using cloud 7.1 and just want the users to pick from a list of open purchase orders that are stored in DW. can't do it! why not? can't filter select lists using SQL statements in the cloud! wtf? bring it back.

    8 votes
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    2 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  7. Log out idle user

    Provide the ability for the system administrator to log idle users out. This can be especially useful when using named accts and there is no acct provided for the administrator to build and test any new configurations. Reassigning a named acct for the administrator will not automatically log out the user and allow the administrator to log into the web client.

    7 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  8. enter and use URLs in the DocuWare index fields.

    Being able to enter and use URLs in the DocuWare index fields would be a huge help. This way users could potentially access other platforms, website, etc . directly from Docuware once the url is saved in an index field.
    I have also received this request from a customer.

    Thanks

    6 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  9. Re-enable the DocuWare Idle Session timeout functionality for Web clients that existed in pre 6.5 versions.

    Re-enable the DocuWare Idle Session timeout functionality for Web clients that existed in pre 6.5 versions. Virtually all software products support idle session timeouts for security reasons and to free up system resources.

    5 votes
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    1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  10. 5 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow password expiration override on individual users

    I have been advised that password expiration days is system wide. I would like to override specific users such that their password never expire. Example scenario includes user accounts intended for forms processing, workflow processing, import processing, API, and other "Service" type non-interactive accounts.

    5 votes
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  12. Have scheduled email notifications

    Have scheduled email notifications that don't rely on the trigger being new documents being stored or an index field changing.

    If you do it using a scheduled workflow, it will send one email per document that matches the conditions.

    3 votes
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  13. 3 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow restrictions of access to the Cloud from some workstations and/or only work hours

    A prospect would like to restrict Cloud access to their personnel to only be allowed from their internal network or specifically authorized outside workstations. Is this possible? They do not want to use VPN to connect externally to their internal network and then to the Cloud. Are specific hours of operation available? Any suggestions will be welcome.

    3 votes
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    1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add ability to save your desktop setup as Workspace's

    Concerning the general layout of the two possible desktop areas (where you choose two panes or one) of DW.

    We all use trays, searches, lists and task in certain layouts but it tends to get busy especially as a system admin or someone with access to multiple Filing Cabinets.

    It would be nice to save a layout and name it. I like to have both areas set up on different Trays so I can drag and drop items back and forth to hit certain Intelligent Indexing/Storage configs. Then I have another view that shows a list of recently stored documents…

    3 votes
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    2 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add ability to filter multi column select lists on a fixed entry

    A Multi Column select list should have the option to set the filter field to a fixed value. For instance I wan't the select list locked down to only show field Document Number that have a Status = 'complete'. Please make this available in forms as well.

    2 votes
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  17. "Scan to FTP" with Auto Rotate

    When using Scan to FTP to avoid having to use a local folder to be monitored by Desktop Apps, we cannot enable Auto Rotate when scanning directly to FTP... it would be extremely helpful to have that feature as the user otherwise will have to rotate the document manually either before scanning or afterwards in DocuWare.

    2 votes
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    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  18. Restore workflows in the cloud

    If DocuWare expects their ADP's to move any of their larger clients into the cloud from on-premise systems, they will need to allow us to create Restore Workflows on DocuWare-Online.

    Synchronizations are to unreliable, and export workflows take an excruciatingly long time to run.

    We need to be able to FTP the documents up to the cloud and then only have to run a restore workflow to update the database.

    Tech Support claims this would compromise security, but that doesn't make sense.

    2 votes
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  19. Problem with DocuWare link in email notifications

    Users should be directed straight to DocuWare Cloud from an emailed link instead of the error 406 page when they don't have any pending action items in their profile. This is causing some confusion with our approvers. Below is the error message.

    Status:
    406 - Not Acceptable
    Message:
    The result list cannot be displayed. It cannot be found or you have no permission to open it.
    Exception

    RequestNotAcceptedException: The result list cannot be displayed. It cannot be found or you have no permission to open it.

    2 votes
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  20. Filtering option of my tasks so user can choose which workflows to view

    When multiple companies use Docuware cloud and all access is granted to the administrators or trainers, there should be a way to filter for which company tasks you would like to see. Currently when I go to my tasks i see both companies multiple tasks and is hard to accomplish work.

    1 vote
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