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DocuWare Feedback

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23 results found

  1. The “Validation” tab in DocuWare v7.14 should be hidden by default unless it is configured.

    Background:
    - The “Validation” tab is currently displayed in the user interface without prior announcement or feature explanation, which may cause some confusion for users.
    - In DocuWare, elements such as “Lists” and “Folders” are typically not shown in the user interface unless they are configured.
    - However, the “Validation” tab appears to be visible even when it is not configured, which feels different from the behavior users are familiar with.
    - In addition, DocuWare IDP is not currently available in the Japanese market, so having a non-usable feature constantly visible may lead to misunderstandings or unnecessary inquiries.

    Request:
    Based…

    10 votes

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  2. Option IDP OCR Bild zu übernehmen

    Bei Verwendung der IDP Funktionen in DocuWare wird leider das Original Bild und OCR verwendet, welches von DocuWare generiert wird. Das führt dazu das folgende Funktionen von IDP sich nicht in DocuWare übersetzen lassen:
    - Handschrift Textshot fehlt -> Somit kein Fulltext oder kopieren der Handschrift
    - IDP Option "Zuschneiden" geht verloren
    - Ausrichtung von IDP wird ignoriert

    Besonders problematisch ist das beim Thema Handschrifterkennung. Ich habe ein Formular eingescannt welches handschriftlich ausgefüllt war, jedoch kommt diese weder zugeschnitten, korrekt orientiert und ohne den Textshot in DocuWare an. Damit kann ich lediglich mit IDP Extraktion die Werte auslesen, aber das…

    3 votes

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  3. Betreff: Feedback zu benötigter Funktion – Bessere Datenerkennung bei variierenden Feldbezeichnungen

    Sehr geehrtes DocuWare Support-Team,

    vielen Dank für Ihre Rückmeldung. Ich verstehe, dass die gewünschte Funktion derzeit nicht verfügbar ist, möchte jedoch betonen, warum sie für uns wichtig ist.

    Aktuell erkennt DocuWare Feldbezeichnungen nicht zuverlässig, wenn sie in unterschiedlichen Schreibweisen vorkommen. Ein Beispiel dafür sind:

    Lieferscheinnummer, Lieferscheine Nr., Lieferschein (Lieferscheinnummer)
    Auftragsnummer, Auftrags Nr., Auftrag-Nr. (Auftragsnummer)
    Da DocuWare diese Variationen nicht korrekt zuordnet, werden Werte oft nicht richtig extrahiert. Das führt zu manuellem Mehraufwand.

    Eine mögliche Lösung wäre:

    Die Möglichkeit, mehrere Begriffe als Anker für dasselbe Feld zu definieren.
    Unterstützung von regulären Ausdrücken (RegEx) oder anderen intelligenten Regeln zur besseren Erkennung.
    Diese…

    2 votes

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  4. Die OCR Erkennung bitte auch auf eingebettete Grafiken anwenden!

    Man bekommt leider sehr viele PDF-Rechnungen, in denen das Briefpapier als Grafik hinterlegt ist. Die in den Grafiken wirklich sehr gut lesbaren Texte werden aktuell von der OCR nicht bearbeitet! Intelligent Indexing ist das nicht! Ich muss immer wieder abtippen, obwohl das gleiche Dokument einmal gedruckt und eingescannt ohne Probleme indexiert worden wäre! Bitte aktivieren Sie die Texterkennung in Grafiken innerhalb von PDF-Dateien! DANKE

    10 votes

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  5. 1 vote

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  6. Handwriting OCR improvement

    OCR has come great lengths in handwriting OCR but docuware is still 7+ years back, improvement would be greatly appreciated

    3 votes

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  7. OCR mode / switch for selected document from webbasket

    Sometimes on the PDF file is an OCR layer (not only image).
    If OCR/text layer exist on PDF document, then Docuware uses this layer instead of direct OCR from an image.

    It would be useful for the end user to be able to change option that for some particular document Docuware will force use OCR from image instead of OCR/text layer from PDF.

    6 votes

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  8. Steuer ID prüfen

    Die Steuer ID von Eingangsrechnungen oder Eingangsgutschriften wird nach dem Scannen automatisch geprüft. https://evatr.bff-online.de/eVatR/xmlrpc/. Dadurch werden Finanzamt Probleme vermieden.

    3 votes

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  9. Extracting Additional values from Documents already stored in the File Cabinet

    In this use case, business has to reconcile a large set of documents using a reference on a document that was not previously indexed, It would be nice to have a feature where we could extract additional information from documents already stored in a file cabinet, without having the manually find/index the documents, or downloading the documents and reindex via processing files (as this may cause issues if the solution is linked to an ERP with automated workflows)

    2 votes

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  10. Medizinische Dokumente (Rezepte) automatisch auslesbar machen

    Medizinische Dokumente, wie Rezepte, lassen sich über die automatische Dokumentenverarbeitung nur sehr schlecht auslesen. Wenn hier die Ablage direkt in das Archiv gewählt wird, ist das Fehlerpotenzial extrem hoch und die manuelle Nacharbeit sehr aufwendig. Bei einer Apotheke, die am Tag sehr viele Rezepte automatisch indexieren möchte, ist das ein hoher manueller Zusatzaufwand.

    Vielleicht wäre es möglich, die Farben der Rezepte/farbige Schrift auf den Rezepten im Hintergrund auszublenden, damit nur die schwarze Schrift gelesen wird. Dann würde die Texterkennung (Geburtsdatum, Patient etc.) wahrscheinlich ein besseres Ergebnis bis hin zu einer 100% Erkennung schaffen.

    2 votes

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  11. Processing Profiles - Split into Multiple Documents - Each with own set of indexing values and read out areas

    Transferring from other DMS's - Users normally scanned a pack of documents as a single pdf, it would be useful if we can put this through a processing profile to 'Identify','split',Index each document

    In example Employee onboarding pack
    (may contain a ID document, Bank Account confirmation letter, Employment contract, etc.)

    You would create sub profiles (or main profiles, then link to this profile) for each expected document, those not identified will have default indexes using the original input files' indexes, those that are defined is split / indexed and stored as per the sub profile.

    6 votes

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  12. OCR neu auslesen erzwingen

    In manchen Fällen erhalten wir eine PDF, in der bereits die OCR-Daten enthalten sind. Meist handelt es sich hierbei um unlesbaren Müll. Mir fehlt eine Möglichkeit den Hauseigenen OCR-Service bei diesen Dokumenten an zu wenden.

    3 votes

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  13. Farsi Language support in OCR

    Hello,
    Because our clients in Georgia, Azerbaijan and Tajikistan deal with a great amount of Documents that are in Farsi Language. I suggest that you please consider including Farsi language support in docuware.

    Thank you in advance

    1 vote

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  14. Bessere Fehlermeldung bei schlechter Scan-Qualität und Intelligent Indexing "Error E10010: An Empty document"

    Bessere Fehlermeldung. Siehe Ticket SR-143514-P5C2N.
    Ausserdem ist die Meldung falsch: das Dokument wurde vollständig importiert.

    2 votes

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  15. Zoom while storing documents

    While storing a document when using document processing, or intelligent indexing, have the viewer zoom into the area where the data is being extracted for an easier visual validation of the data on the page compared to what has been extracted. This would be particularly useful when validating long strings of numbers such as automobile VIN numbers.

    2 votes

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  16. OCR date reading

    In pharma industry, expiration dates are very important. Some suppliers only state month/year on their documents. The date is now currently read as the first day of the month (01/mm/yy), whereas it should be the last date of the month (eg 30/09/20). A setting defining which logic of date reading is in place, would be a huge benefit for pharma clients.

    6 votes

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  17. Verify and remove the check digit on barcode

    it would be helpful that in the barcode reading configuration there is the possibility to remove the barcode check digit.
    thanks

    1 vote

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  18. QR code - add "is different from previous page" split option

    Split option in barcodes for "is different from previous page" is not available for QR codes. Please include option for QR codes.

    14 votes

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  19. Erweiterung OCR-Konfiguration

    Es kommt hin und wieder vor, dass wir für Kunden die Konfiguration des Imaging-Workers anpassen müssen. (z.B. um die Neu-Erstellung des OCR-Textshots zu erzwingen.)
    Dies ist allerdings relativ komplex und es gibt auch keine Dokumentation für die notwendigen Parameter bzw. Änderungen.
    Außerdem wird bei einem Update diese Änderung wieder überschrieben und auch die Erstellung einer Override-Datei birgt dabei gewisse Risiken.

    Es wäre sehr hilfreich, wenn in der Konfiguration die Möglichkeit bestünde diese Einstellung direkt vorzunehmen und vor allem auch optisch sichtbar zu machen. Perfekt wäre es zudem, wenn diese auch in den OCR-Profilen hinterlegt und ausgewählten Archiven zugewiesen werden könnten.

    7 votes

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  20. Speed Up Cloud Imports

    When uploading to the Cloud, there isn't a way to prevent OCR process occurring. Only with On-Premise, is there a selection for "RUN AUTOMATIC TEXT AND BARCODE RECOGNITION ONLY IF REQUIRED". It is seen if this is not checked for On-Prem, imports are slowed. DocuWare has stated by default, Cloud always performs this task and slows the process.

    Please provide the option for Cloud.

    4 votes

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