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DocuWare Feedback

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108 results found

  1. Scans hochladen abbrechen

    Es wäre gut das hochladen abbrechen zu können.

    2 votes

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    Vielen Dank für Ihre Idee. Wir haben es unserer Sammlung von
    Ideen und Funktionen hinzugefügt und werden es weiter untersuchen. Wir können
    derzeit nicht genau sagen, wann diese Idee umgesetzt wird. Sobald wir weitere
    Informationen haben, werden wir den Status aktualisieren.

  2. Create info logs

    We can see the import configuration, but we don't know who is using it or where. It would be great to have a running log file that contained details like:
    8/8/2017 - user TGROESCHL enabled "To Doc Tray" import configuration on PC2
    8/9/2017 - user TWEEMS enabled "To File Cabinet" import configuration on PC13

    That would tell me what the pc/server name is and also which user the desktop apps are connected as.
    Could even take it a step further by recording job details, like "8 page document successfully submitted 8/9/2017 14:36:05" or "5 page document failed to submit 8/9/2017…

    2 votes

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  3. Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature

    SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.

    PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.

    SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:

    https://www.docuware.com/support_faq/index.php?solution_id=4707

    We have seen this happen with and without the changes to the…

    2 votes

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  4. Anzeige von Bildern aus Apple-Mails

    Wenn man Mails von Applegeräten über Connect to Outlook ablegt, werden die Bilder, die im Body enthalten sind, nicht angezeigt.

    2 votes

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  5. Datensätze über DocuWare Import direkt ins Archiv ablegen

    Leider ist es noch nicht möglich über den DW Import Datenbankeinträge direkt ins Archiv hinzuzufügen. Der Importer benötigt immer eine physikalisch Datei (Pseudo-Datei +.dwcontrol-Datei).

    Ggf. macht ein CSV-Import von mehreren Datensätzen aus einer CSV ja auch Sinn.

    2 votes

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  6. Möglichkeit mit Patch Blätter zu arbeiten

    Von OCR-Programmen und Scannern kenne ich sogenannte "Patch Code" Blätter. Diese zeigen dem Programm an, dass zum Beispiel ein neues Dokument kommt.
    Die angehangenen Beispiele sind aus "OCR für Anydoc" von Hyland, aber die Typen kommen auch bei anderen vor. Ich kenne diese auch Scanner wie von Canon oder Panasonic. Also nichts ungewöhnliches.
    Könnte nicht auch so etwas für die Import-Funktion hin zu genommen werden?
    Dann öfters braucht man nur einen einfachen Dokumententrenner.

    2 votes

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  7. DW Import allows for splitting by criteria when using identification

    To process batch scanning, it would be very helpful to have splitting by criteria option when having import identify PDF's that are coming in.

    2 votes

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  8. Make the Import jobs collapsible to make a list.

    When there are many import jobs setup, it would be nice if they showed more as a list that can then be expanded (the item selected) to see the details instead of having all the details available at first glance. A long list means a lot longer to scroll to get to where you want.

    2 votes

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  9. Connect to Mail - add the ability to autorotate attachments just like with DWImport

    I have a client that has incoming emails with documents attached that were scanned sideways. It would be very helpful if we could import these documents with Connect to Mail and Autorotate them on the way in to the file cabinet.

    2 votes

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    Thank you for your idea. We are currently investigating ways to auto-rotate documents within Connect to Mail.

  10. Fix ODBC behaviour to use default schema for user instead of user schema

    The current behaviour of ODBC Local Data Connector is not standard : when a user connects to an ODBC source, it can only currently access the schema with same name as user. ODBC standard is the default set of tables it should have access is defined as the default schema.

    1 vote

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  11. Connect2Mail: Darstellung VON

    Bis Version 7.6 wurde der Absender mit Name UND Mailadresse ausgegeben. Ab 7.7 wird hinter VON: nur der Absendername ausgegeben. Unsere Mitarbeiter hätten gern die "alte" Darstellung wieder!

    1 vote

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  12. Provide some Error messages on the Desktop Uploading.

    It's come to my attention that if you are pointing a connection to a local folder to upload into a DW instance. If the agent stops there doesn't appear to be any error messages either pop up in the app or via the windows notification pane. (the app is installed on a Server OS is this make any difference) this means as a user we have no idea as to why something has failed. it would be very useful to see a message of be able to be pointed to a log perhaps to see the messages as try and…

    1 vote

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  13. DocuWare workflow email service can't send document with correct time stamp annotation

    Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
    Please enhance DocuWare workflow to allow email service able to cater the time zone setting.

    1 vote

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  14. program pages that should auto-delete

    We have documents that we scan in and many of them have terms and conditions written on the back. My idea is to be able to program certain pages to auto delete upon scanning. You could even have an auto deleted pages tab inside the desktop app that way one could review the auto deleted pages and make the decision to either A. add it back to the document, or B. permanently delete it.

    1 vote

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  15. DocuWare Import sollte zwischen Fehler und Warnung unterscheiden

    Es sollte möglich sein, wenn Dokumente vom DocuWare Import eine Warnung erhalten, diese trotzdem im Archiv zu archivieren.

    Standardmäßig landen diese im Briefkorb, was jedoch bei Warnungen wie "auf den Inhalt des Dokuments konnte nicht zugegriffen werden" einen unnötigen Mehraufwand für die DocuWare Benutzer bedeutet.

    Beispielsweise, wenn die Dokumente vollautomatisch, durch den Auto Index indexiert werden.

    Es wäre also sinnvoll nur "Fehler" auch als Fehler zu behandeln und Warnungen als Warnungen.

    Laut DocuWare Support ist dies mit der DocuWare Version 7.2 nicht möglich.

    1 vote

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  16. Import User Interface needs to be possible to sort by folder or taget, etc.

    The UI of Import only displays about 8 jobs in the overview depending on screen resolution. Especially in installations with many users you might have 200+ import jobs running to monitor scan folders for the users for example. The interface seems very slow to load and that makes the handling of a larger number of jobs very cumbersome. It would be good to be able to sort the jobs in the overview by various different criteria in a table view.

    1 vote

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  17. Allow for default import configuration or clear the import configuration after scanning to ensure correct import configuration

    Allow for default import configuration, or clear the import configuration after scanning. We have multiple people using the same computer to scan in files. Often the people do not check the import configuration before scanning and documents go into the wrong folders.

    1 vote

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  18. Allow naming of documents prior to scanning process

    Manually naming each specific document prior to scanning each individual document into the document tray. Much more convenient to locate files if they have already been named. Currently it looks as if you will have to "rename" each document AFTER the scanning process is complete.

    1 vote

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  19. Add a color dropout option

    Color dropout option for red, green, blue – Client is currently having trouble sometimes when scanning documents on colored paper even when scan configuration options are set to use greyscale

    1 vote

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  20. Ein Dokument, das noch nicht in DocuWare gespeichert ist, soll per Knopfdruck aus Acrobat (Vollversion) in DocuWare archiviert werden können

    Ein PDF-Dokument, (welches noch nicht in DocuWare gespeichert ist), soll per Knopfdruck aus Acrobat (Vollversion) in DocuWare archiviert werden können.

    1 vote

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