AdminDocuWare Product Management (Admin, DocuWare)

My feedback

  1. 2 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Mobile (Deutsch) » Mobile  ·  Flag idea as inappropriate…  ·  Admin →

      Vielen Dank für Ihre Idee. Wir haben es unserer Sammlung von Ideen und Funktionen hinzugefügt und werden es weiter untersuchen. Wir können derzeit nicht genau sagen, wann diese Idee umgesetzt wird. Sobald wir weitere Informationen haben, werden wir den Status aktualisieren.

      AdminDocuWare Product Management (Admin, DocuWare) commented  · 

      Vielen Dank für Ihre Idee. Wir haben es unserer Sammlung von Ideen und Funktionen hinzugefügt und werden es weiter untersuchen. Wir können derzeit nicht genau sagen, wann diese Idee umgesetzt wird. Sobald wir weitere Informationen haben, werden wir den Status aktualisieren.

    • 3 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        1 comment  ·  Client (English)  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Toby,

        could you give us additional information about your process? Especially how the indexing/storing process works:
        Are you using DocuWare Import to read out the Cover page or is the indexing taking place manually? Are you storing single documents or multiple documents?

      • 3 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          1 comment  ·  Client (English)  ·  Flag idea as inappropriate…  ·  Admin →

          Hello,
          thank you for the Feedback.
          We decided to use the setup routine for Hotifx installation to have an easier and “cleaner” way to install the Hotfixes instead of moving single files around. It also helps to improve the delivery of Hotfixes for first installations.

          We do understand your point regarding the more time-consuming process. That is why we will improve the Hotfix installation process by getting rid of steps that are not needed to speed up the installation in the next version of DocuWare

          Regarding the Problems with Fulltext Server and On-Premise Intelligent Indexing: This was a bug that is fixed in the latest hotfix.

        • 1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            1 comment  ·  Client (English) » Intelligent Indexing  ·  Flag idea as inappropriate…  ·  Admin →
            AdminDocuWare Product Management (Admin, DocuWare) commented  · 

            Thanks for your idea. Can you explain it more detailed?

          • 2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              3 comments  ·  Client (Deutsch)  ·  Flag idea as inappropriate…  ·  Admin →
              AdminDocuWare Product Management (Admin, DocuWare) commented  · 

              Hallo Herr Deninger,
              vielen Dank für Ihren Kommentar. Leider kann ich es noch nicht vollständig verstehen.

              Wenn die Anmeldung über den Windows-Account läuft, dann muss niemand das Passwort des Benutzers kennen, denn es wird nirgends verwendet. Es erfolgt immer eine Anmeldung über den Windows Account. Auch der Administrator benötigt das Passwort des Benutzers nicht und sollte es im Normalfall auch nicht kennen.

              AdminDocuWare Product Management (Admin, DocuWare) commented  · 

              Hallo Herr Herrmann,
              vielen Dank für Ihren Eintrag. Könnten Sie uns dazu ein paar zusätzliche Informationen geben? Warum ist dies notwendig, in welchem Umfeld ist das notwendig, welche Grund hat ein Administrator diese Information zu erhalten etc.

              Mit freundlichen Grüßen
              Docuware Product Management

            • 2 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  Desktop Apps (Deutsch) » E-Mail Archivierung  ·  Flag idea as inappropriate…  ·  Admin →
                AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                Vielen Dank für Ihren Input. Gerne möchten wir diesen näher verstehen. Können Sie uns hierzu einen konkreten Anwenderfall nennen?

              • 5 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  Desktop Apps (Deutsch) » E-Mail Archivierung  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                  Vielen Dank für Ihren Input. Gerne möchten wir diesen näher verstehen. Können Sie uns hierzu einen konkreten Anwenderfall nennen, wie es dazu kommen kann, dass man mehrere unterschiedliche Rechnungen in einer Mail erhält?

                • 21 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    4 comments  ·  Mobile (Deutsch) » Mobile  ·  Flag idea as inappropriate…  ·  Admin →

                    Hallo Max,

                    leider gibt es noch keinen Termin für eine Offline-Funktion.

                    Beste Grüße

                  • 4 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Not currently planned  ·  2 comments  ·  Desktop Apps (English)  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                      Hello,
                      thank you for your contribution. Did you check the function "Add electronic signature to the document " for DocuWare Printer and DocuWare Printer?
                      This is one possibility to add an electronic signature within DocuWare right now.

                      Can you give us more detailed information about the desired functionality from you side? What exactly would be needed from DocuWare side to fulfill customer requests.

                    • 1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Not currently planned  ·  2 comments  ·  Client (English)  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                        Hallo Melvin
                        Thanks for your message. Could you give some additional Information about this function? When do you need the function? What is the process where you need to print out emails (after they are stored in your DocuWare DMS)

                        Best regards
                        Docuware Product Management

                      • 1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          1 comment  ·  Client (English) » Forms  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                          This issue has been resolved.

                        • 7 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            1 comment  ·  Client (Deutsch) » Viewer  ·  Flag idea as inappropriate…  ·  Admin →

                            Können Sie uns diese Idee bitte etwas genauer erklären. Welcher Anwendungsfall steckt denn dahinter? Sollen dann alle Dateien in den jeweiligen Bearbeitungsprogrammen geöffnet werden?

                          • 5 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              2 comments  ·  Support (English) » Support Forum  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                              Dear Casey!

                              Thank you for your idea. Have you tried to use our website search option already? This can be used to search in forum too. Just try it out. At least you can search von forum content, unfortunately not for your username as far as I have tested.

                              Best Regards,

                              Matthias

                            • 4 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Miscellaneous (English)  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,

                                thank you for your Feedback. Could you give us more details about the desired function including your work processes where you need this function? This will make it easier to assess the idea.

                              • 1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Miscellaneous (English)  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,

                                  thank you for your Feedback. Could you give us more details about the desired function including your work processes where you need this function? This will make it easier to assess the idea.

                                • 0 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Added to Ideas Backlog  ·  1 comment  ·  Client (Deutsch) » Ablage  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                                    this is a test

                                    AdminDocuWare Product Management (Admin, DocuWare) shared this idea  · 
                                  • 2 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      3 comments  ·  Client (Deutsch) » Viewer  ·  Flag idea as inappropriate…  ·  Admin →

                                      Eine einzelne Seite ist möglich, aber Sie meinen wahrscheinlich mehrere einzelne Seiten, oder?

                                    • 3 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        1 comment  ·  Desktop Apps (English) » Scanning  ·  Flag idea as inappropriate…  ·  Admin →

                                        300 MB seems to us as a reasonable size for one document. You can use the following options to successfully upload the document:
                                        1. Quick fix: Split the document before uploading and then clip them again inside the Web Client
                                        2. Sustainable fix: Change the maximum file size to a value higher that 300 MB. See topic 5 here: https://www.docuware.com/support_faq/index.php?action=artikel&cat=14&id=1394&artlang=en&highlight=MaxRequestSizeKilobytes

                                      • 20 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Added to Ideas Backlog  ·  3 comments  ·  Desktop Apps (English) » Importing  ·  Flag idea as inappropriate…  ·  Admin →
                                          AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                                          Hello Mr. Roundfield,

                                          Thank you for your Feedback, I have some questions, however, to understand more about the process where this happens.

                                          1. can you specifiy which version you are using. Recently we have changed some background processes, so job should only really fail rarely (Which means the administrator has to "fix" something). There is also an automatic retry for jobs that fail(that only runs once)

                                          2. Why are you restarting the jobs for the customer. Can he restart the jobs himself? Or is this something he won't do.

                                          3. what do you mean with "It would be great if the import job didn't stop when it failed [...] but still kept going". If a job fails, there is a reason why it can not go on.
                                          Very often changes are needed to fix a problem and it only makes sense to restart the job afterwards. Can you give some examples of failed jobs on your end where this might be useful?

                                          Thanks in advance
                                          DocuWare Product
                                          Christian Prantl

                                        • 32 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            4 comments  ·  Desktop Apps (Deutsch) » E-Mail Archivierung  ·  Flag idea as inappropriate…  ·  Admin →

                                            Vielen Dank für Ihre Idee. Wir haben es unserer Sammlung von Ideen und Funktionen hinzugefügt und werden es weiter untersuchen. Wir können derzeit nicht genau sagen, wann diese Idee umgesetzt wird. Sobald wir weitere Informationen haben, werden wir den Status aktualisieren.

                                            AdminDocuWare Product Management (Admin, DocuWare) commented  · 

                                            Ist damit das Filtern auf bestimmte Dateitypen gemeint?

                                            Viele Grüße

                                          ← Previous 1 3

                                          Feedback and Knowledge Base