Implement a switch in the installer that prevents the creation of the desktop icon
After every installation or update of the DocuWare Desktop Apps, a desktop shortcut is automatically created. Currently, there is no option to control whether this shortcut should be created or not.
In many environments, this shortcut is not needed at all. In our case, it causes confusion for end users, who often assume that the desktop icon is a direct access to the organization’s DocuWare cloud portal. As a result, users expect web access and become unsure when the application behavior does not match that expectation, generating unnecessary support tickets.
In most scenarios, access to DocuWare is done via the web portal, and only a limited set of users require Desktop Apps such as the Designer or Administration tools. For the majority of users, the desktop shortcut provides no value and instead introduces ambiguity.
It would be highly beneficial to have an installer switch or configuration option that allows administrators to:
Prevent the creation of the desktop shortcut during installation
Ensure the shortcut is not recreated during future updates
This would greatly improve user experience, reduce confusion, and give IT administrators better control in managed and enterprise environments.
Miguel de Santos Martinez
shared this idea
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Achim Daubner
commented
After every update of the DocuWare Desktop Apps there is a new shortcut for the Desktop Apps. It is not selectable if this shortcut should be created or not after each setup or update. Sometime there is no need for a shortcut to the Desktop Apps in general. Or at least not for the desktop apps themselves, but for the designer or the administration.