Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
148 results found
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Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work.
Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work. Our school uses 99.5% Mac OSX. The web capabilities are the only way we can make use of DocuWare. But all features are not available, specifically, Desktop Apps (scanning, printing, etc.) These are the functions that we desperately need.
Thanks,
brs86 votesThank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
Allow the ability to select mulitple pages from the viewer and e-mail them together
If we have several pages within a document, but only 3 of the pages need to be e-mailed to someone, you have to copy the document to the basket, un staple it, select only the pages you need and then it still puts them as individual pages in the e-mail. Adding the option to select multiple pages from the viewer and send would save several steps. Right now it only gives you the option to send the entire document
72 votes -
Implement an import jobs failure notification feature
Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.
66 votes -
Automatically update the Desktop Apps
I have many users that don't always notice when they have pending Desktop Apps updates and end up putting in support tickets for issues the update would resolve. Can you provide an option at least for the updates to install automatically?
38 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Import jobs keep going or autorestart after failure
Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…
34 votes -
Allow Import configurations to monitor not only folders but also webbaskets
This used to be functionality in Active Import. That allowed for building complex multi-step import configurations.
34 votes -
Split filename during import
A very handy feature to have would be able to split a filename into different index fields during import.
This feature already exists when reading content off a page as the "Cut out text" feature so I suggest adding when selecting the filename. I've run across import projects where there's a very structured file name (i.e. index1index2index3.PDF) and have the ability to split the filename into index fields would be very useful.
31 votes -
Give more print setting functionality to DocuWare Printer
DocuWare Printer prints in color by default. Many occasions a black print would be much better and also less costly in file size. Give us an option to control the color options in the default printer settings. We are having quality issues with DocuWare Printer compared to the old TiffMaker. We are also running into file size issues because documents are printing in color and they are too large to email if we want to distribute outside of DocuWare.
31 votes -
Have SmartConnect recognize apps by screen-scraping.
So many applications, especially the web-based packages that are so prevalent these days, don't change their window name as the user navigates through them. This is reducing the effectiveness of SmartConnect because it's growing more and more unable to recognize where/when to place buttons. If we could include a hot zone that it would look at, much like it does when auto-populating index fields, to help it decide when/where to show buttons that would maintain SmartConnects forward-compatibility.
30 votesAt the moment we can not give you any update regarding this feature. It is on our list of planned features but at the moment we can not give a precise timeframe about the realization.
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Process incoming documents from Connect To Mail with DocuWare Import
Our customer want split attached documents from e-mails automatically, they are testing both Connect To Mail and DocuWare Import, however, there is no way to process incoming documents from Connect To Mail with DocuWare Import.
As I see, a natural way to perform this is adding Document Trays like sources of an Import Configuration, another way is enabling DocuWare Import Configurations into Connect To Mail storing options.
Would be great have not to wait for next versión for this improvement, a hotfix would be great.
25 votes -
Connect to Outlook: Process Downloaded Attachments through an Import Configuration
Often "standardised" documents are received in an email inbox. currently there is no seamless method to run these documents through a pre-configured import configuration to identify, split and autoindex the document. Currently Emails, Attachments and/or Emails+Attachments can only be stored in a Tray or Cabinet, thus missing the processing advantage.
23 votesHello,
thank you very much for your input. We are going to discuss and evaluate this idea.Right now – even if it is not seamless – you can already use the DocuWare Import functionality if you drag and drop Attachments/E-Mails to an Import folder or use the “Store As” function from Outlook.
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schedule import jobs
Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.
21 votes -
DocuWare Import Service Needs Error Notification Capability
The DocuWare Import Service desperately needs some kind of email notification to alert administrators when documents are not going into the system. I have been having an issue lately (I am working with support on this) where documents coming in through the import service are erroring out with a 401 error. I have no way to know this is happening without manually checking the import history or my users telling me there is something missing. Admins need some way to know there are issues so they can be resolved in a timely manner. Unresolved issues lead to users losing confidence…
19 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Enhance "document splitting" in DW Import to allow splitting on multiple readoutareas when 1 "OR" the other changes, not just "AND"
I would like to be able to split a report based on multiple pieces of data, when either 1 or the other changes. For example, a document containing a batch or "purchase orders from the customer" that is sorted by "customer #" and then "customer purchase order". A customer may have sent in multiple POs in the batch. It is always possible that 2 different customers could send in the same purchase order number in the same batch.
19 votes -
Backward Compatibility
If you support multiple DW environments, you're bound to get caught in between versions of Cloud. Half your customers on the older version, half on the newer version, and whichever one you're working on will inevitably be the wrong version of Desktop Apps. Wouldn't it be great if the latest version was backward compatible? I think so.
16 votes -
16 votes
Thank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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Provide dark mode for all DocuWare client applications
Especially, if dark mode is activated in Windows 10 it would be really great to be able to switch all DocuWare client applications to dark mode as well.
15 votesThank you for your idea. Right now we are focusing on other topics, so we are not
considering this idea for future releases. If the demand for this topic increases,
we might add it to future plans.
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Specify Destination for failed identification
I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.
15 votes -
Allow to search across cabinets with Smart Connect
At the moment smart search is restricted to search in a single cabinet. Being the cabinet you select when you configure smart search. For us it would be great to press the Docuware button and to be able to search across multiple cabinets.
14 votes -
Add Driveletter to the DocuWare Explorer Client
If a driveletter could be assigned the DocuWare explorer client, shortcuts could be created and it would be showed as a normal drive, it would be easier for the customers and you could use scripting to transfer files and so on. It would not differ from a normal drive.
12 votes
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