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18 results found

  1. Improve performance of Web Client and Configuration.

    All features of the Web Client and Configurations could use improvements on performance. It doesn't even compare to the thick client performance. It feels like the old days constantly waiting for web pages to show up.

    4 votes

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  2. Do not use a Client License when user is logged out of Web Client but still is still connected to DocuWare Desktop

    We were told by DocuWare Support that if DocuWare Desktop has an active connection then it will not consume a license. This is a major flaw in licensing a tremendous burden on the end user. After logging out of the Web Client, end users will need to open up DocuWare Desktop > Connections > highlight activated Connections > Remove each connection in order to be officially logged out of DocuWare to not take up a client license. Then they will need to re-Connect to Desktop Apps every time they log back into DocuWare if they are going to scan, import,…

    3 votes

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    DocuWare Desktop applications does not comsume a client license. Even if the user is storing documents directly to the system, there is no license consumed. So it is not needed to remove connections in order to be logged out.

    Gerardo did already mention this in his comment.

  3. Field entry matchs standard Web functionality

    1. If there is already a field filled in, but it’s wrong, it won’t replace when highlighted, the user has to manually wipe it out.
    2. If you type very fast, it will leave out letters. I believe it is accessing the select list as you type, but if you want to just type an entire word, even though you keep typing, it is trying to access the select list after a couple of letters, but then it realizes you are still typing so it then shows the letters you are typing, but it misses the letters you typed while it was…
    3 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Declined  ·  Mario Schwarz responded

    I will inform the reponsible product manager about this issue but will close the idea as this semms to be more of a faulty behavior that needs to be investigated by our Support team in a support case. Thank you for understanding.

  4. DocuWare administration application and fully qualified domain name (FQDN)

    Currently, DocuWare administration application is not able to connect to the DocuWare server if we mention the fully qualified domain name (FQDN) of the DocuWare server instead of Server IP Address in the Docuware Administration login screen.

    We are mentioning the fully qualified domain name (FQDN) of the DocuWare server because the PC from which the user is accessing Docuware administration application is a part of a different domain than the server.

    It would be great if we can mention the fully qualified domain name (FQDN) of the DocuWare server instead of the IP address in the Docuware Administration login…

    2 votes

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    Thank you for your idea.
    Unfortunately, due to several factors we are currently not able to plan this idea for a future version.  We are completely concentrating on our web based configurations in the future. And in my opinion, the DocuWare Administration should be able to work already with the name. We use this for our cloud customers.

  5. Drop Down Menu

    Is it possible to add a drop down menu within the "Send Request" Details field?
    I would like to be able to request the same thing without having to retype it everytime. ie. "please pay this invoice".
    Thanks,

    1 vote

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  6. Lograr mover el orden de los documentos en un clip sin tener que soltarlos

    Lograr mover el orden de los documentos en un clip sin tener que soltarlos

    1 vote

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  7. have current documents available

    the most current statement available for account is dated 3/31/17.

    1 vote

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  8. I suggest DW bring Copy & Paste back. We used it alot.

    Copy & Paste worked very well for us. It cut out a lot of retyping the same thing over in different fields.

    1 vote

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  9. It will not let me edit I9's.

    can anyone whos been through this help out?

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. option to chose how many nominal codes to enter

    Please can we have an option to count the number of nominal codes we can enter then enter them and carry on instead of having to close down the box before we can carry on. Thanks

    1 vote

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  13. 1 vote

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  14. Anchor the selection screen

    Anchor the selection screen so that it doesn’t keep moving and wasting time. Put it at the top of the page and don’t have it morph.

    1 vote

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  15. Add Delete Button

    Add a delete button so you can go in and modify a document without having to rescan it.

    1 vote

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  16. FIX THE PROBLEM WHERE IT SAYS I'VE LOCKED MYSELF OUT OF MY OWN DOCUMENT.

    50 times a day, at least, I have to re-do things 2, 3, 4 times or more - stamps are lost, fields are blank again. It's been going on since the 'upgrade.' Time to fix this incredibly annoying, time wasting problem.

    1 vote

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  17. Fix document is locked....by myself.

    a good dozen times a day, at least, I open a document, mark it up and hit save only to have all my markings erased because I've locked myself out of the document. Please fix this so every time I hit 'save' I don't have to hold my breath.

    1 vote

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  18. Return to your previous easy to use set . This is impossible.

    I know that someone told you that this new G-Vault application would be easier but I find it cumbersome and difficult to navigate. I received an email indicating that I had docs to review and I cannot locate them on this new setup. I strongly suggest that you have your Managers meet with those of us who are using this new set. NOW!!!

    1 vote

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