joe carrasco

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  1. 175 votes

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    8 comments  ·  Client (English) » Viewing  ·  Flag idea as inappropriate…  ·  Admin →
    joe carrasco supported this idea  · 
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    Added to Ideas Backlog  ·  1 comment  ·  Desktop Apps (English) » E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
    joe carrasco supported this idea  · 
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    joe carrasco commented  · 

    when I want to attach a file from Docuware to an email that i am replying to it does not give me the option to do so.
    The only option I have is to send file in a new email. Once it opens up a new email in outlook, the rest of outlook besides the new email is disabled and I cannot use any options in outlook unless I exit the new email that was generated by Docuware.

    Before Docuware, we used a local folder to hold the files and I was able to drag and drop the files into my emails. It was incredibly faster than using the available methods of Docuware, sending 30 - 50 emails a day or more can get very frustrating and time consuming having to download files for each email. An option to attach file to an existing email would be great, or if possible being able to drag and drop from docuware. Without having to manually download the file onto my desktop. We want to keep the files in Docuware cloud, not my desktop.

    if there is a way to do this faster than the way I have been doing it, please let me know

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