Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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  1. Allow the ability to select mulitple pages from the viewer and e-mail them together

    If we have several pages within a document, but only 3 of the pages need to be e-mailed to someone, you have to copy the document to the basket, un staple it, select only the pages you need and then it still puts them as individual pages in the e-mail. Adding the option to select multiple pages from the viewer and send would save several steps. Right now it only gives you the option to send the entire document

    43 votes
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      Added to Ideas Backlog  ·  1 comment  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
    • Implement an import jobs failure notification feature

      Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.

      20 votes
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        Added to Ideas Backlog  ·  3 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow Import configurations to monitor not only folders but also webbaskets

        This used to be functionality in Active Import. That allowed for building complex multi-step import configurations.

        19 votes
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          Added to Ideas Backlog  ·  0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
        • Have SmartConnect recognize apps by screen-scraping.

          So many applications, especially the web-based packages that are so prevalent these days, don't change their window name as the user navigates through them. This is reducing the effectiveness of SmartConnect because it's growing more and more unable to recognize where/when to place buttons. If we could include a hot zone that it would look at, much like it does when auto-populating index fields, to help it decide when/where to show buttons that would maintain SmartConnects forward-compatibility.

          15 votes
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            2 comments  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →
          • Give more print setting functionality to DocuWare Printer

            DocuWare Printer prints in color by default. Many occasions a black print would be much better and also less costly in file size. Give us an option to control the color options in the default printer settings. We are having quality issues with DocuWare Printer compared to the old TiffMaker. We are also running into file size issues because documents are printing in color and they are too large to email if we want to distribute outside of DocuWare.

            13 votes
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              Added to Ideas Backlog  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow for split on bar code value change

              Need to add the functionality to split on barcode change in value just like we have on text criteria.

              12 votes
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                Added to Ideas Backlog  ·  5 comments  ·  Splitting  ·  Flag idea as inappropriate…  ·  Admin →
              • Import jobs keep going or autorestart after failure

                Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…

                12 votes
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                  Added to Ideas Backlog  ·  3 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
                • Enhance "document splitting" in DW Import to allow splitting on multiple readoutareas when 1 "OR" the other changes, not just "AND"

                  I would like to be able to split a report based on multiple pieces of data, when either 1 or the other changes. For example, a document containing a batch or "purchase orders from the customer" that is sorted by "customer #" and then "customer purchase order". A customer may have sent in multiple POs in the batch. It is always possible that 2 different customers could send in the same purchase order number in the same batch.

                  8 votes
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                    Added to Ideas Backlog  ·  0 comments  ·  Splitting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Split filename during import

                    A very handy feature to have would be able to split a filename into different index fields during import.

                    This feature already exists when reading content off a page as the "Cut out text" feature so I suggest adding when selecting the filename. I've run across import projects where there's a very structured file name (i.e. index1_index2_index3.PDF) and have the ability to split the filename into index fields would be very useful.

                    7 votes
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                      Added to Ideas Backlog  ·  0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
                    • 7 votes
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                        0 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow to search across cabinets with Smart Connect

                        At the moment smart search is restricted to search in a single cabinet. Being the cabinet you select when you configure smart search. For us it would be great to press the Docuware button and to be able to search across multiple cabinets.

                        6 votes
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                          Added to Ideas Backlog  ·  1 comment  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →
                        • Connect to Outlook: Able to Attach a Document from a Quick Search to an Email Reply

                          Situation: You have an email from which you need to reply to and attach a Document From DocuWare.

                          Suggestion: Rather than having to either download it or send it as a new document via the Quick Search, you should be able to pick the document and attach it directly to a specific email as an attachment. It would make it more efficient for people who use C2O and Outlook exclusively.

                          6 votes
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                            Added to Ideas Backlog  ·  0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
                          • schedule import jobs

                            Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.

                            6 votes
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                              Added to Ideas Backlog  ·  0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
                            • CREATE INDEX COVERSHEET

                              When you have storage rights on a cabinet you can click on the store dialog to "CREATE INDEX COVERSHEET" this will open up the store dialog, you enter your index data, and select PRINT the software creates a cover page with a 3D Barcode that the upload service can automatically import and file away.

                              6 votes
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                                0 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow multiple attachements in an E-Mail to be stored as seperate documents

                                When storing an E-Mail using CONNECT to Outlook, if the E-Mail has multiple attachments each attachment should be able to be stored as a separate document with a specific document type. Connect to outlook does not allow for this.

                                5 votes
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                                  Added to Ideas Backlog  ·  0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                • 4 votes
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                                    Added to Ideas Backlog  ·  1 comment  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
                                  • There needs to be a way to set default options for Connect To Outook from the silent AD installation (IE Windows Login, Auto Login, Sound)

                                    There needs to be a way to set default options for Connect To Outook from the silent AD installation (IE Windows Login, Auto Login, Sound settings etc.)

                                    4 votes
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                                      Added to Ideas Backlog  ·  1 comment  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow customisation of Smart Connect button icon design

                                      Allow customisation of Smart Connect button icon design (maybe ability to upload your own .png file?) so that the button matches the same look/feel/style as the 3rd party applications it is interfacing with.
                                      This is key point from senior decision makers within orgs who sign off DocuWare orders, and it also ensures the Smart Connect feature looks as seamless and powerful as the actual user functionality which Smart Connect brings :)

                                      4 votes
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                                        Added to Ideas Backlog  ·  0 comments  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →
                                      • FIX DWPRINTER COMPRESSION

                                        Im having problems using DWPrinter, because when i print a document DW printer create a PDF file, but if my original file size is 4.4mb for a JPG after i use DWPrinter the FIle Size would be 9.6mb. That means that creating a document via DWPrinter will increase file size. I also do a few test with other PDF Printers and the file size was less than 400 kb. How can you fix this issue

                                        4 votes
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                                          Added to Ideas Backlog  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • simple one key stroke to smart index instead of pressing 3 keys at once...

                                          a simple one key stroke to smart index instead of pressing 3 keys at once.

                                          3 votes
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                                            Added to Ideas Backlog  ·  0 comments  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →
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