23 results found

1. Allow field masks in web client stamps to have automatic placeholders like the thick client.

   Allow field masks in web client stamps to have automatic placeholders like the thick client. Customers do not want to manually type characters such as "-" and "#".

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   Added to Ideas Backlog  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

   Your idea has been added to our backlog. We are now further investigating the idea.

2. It would be nice if there would be a total of all the pages in the document tray.

   See attachment. I would like to see a total at the bottom. Example: Total 283

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   Added to Ideas Backlog  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

   Your idea has been added to our backlog. We are now further investigating the idea.

3. Our customers have to have the Placeholder function of the Field Masks included in the Web Client

   According to your FAQ #1858, Because of technical reasons it is not possible to display in Web Client placeholders in fields with field masks. Only in Windows Client placeholders can be displayed.

   A large portion of our customer base is comprised of County Clerk’s Office within the State of Indiana. The primary field that they use to look up documents is a 24-character Cause Number, which includes numbers and letters separated by dashes in a state-defined format. In the Windows Client, we create a field mask which not only eliminates input errors but speeds data entry. The first 2 digits always represent their County Identifier, so we auto fill the first 2 spaces. Then each additional space is restricted to only allowing a number or a letter to be entered, and automatically places the dashes without having to type them.

   Another problem with field masks has now arisen. Not only does the Web Client allow incorrect entry and not notify the user until they have completely filled out the dialog box and clicked on either ‘Search’ or ‘Store’, but the field mask will no longer supply the first 2 characters or the dashes. Unfortunately now our county government users all over the State of Indiana are going to have to be retrained to type the dashes in. When we are talking about that kind of loss in productivity along with the loss of speed inherent with a browser-based product, what is the incentive for our users to upgrade?

   Your support staff claims that this issue is being addressed in the upcoming ‘Dolphin’ release. Once the issue has been resolved, we need a hotfix to address our current 6.5 installs. It’s very frustrating that every time we run into a problem, we’re told that it must be a bug in whichever version our particular client happens to be using. And the DW developers won’t even look at fixing it in anything but the latest version.

   According to your FAQ #1858, Because of technical reasons it is not possible to display in Web Client placeholders in fields with field masks. Only in Windows Client placeholders can be displayed.

   A large portion of our customer base is comprised of County Clerk’s Office within the State of Indiana. The primary field that they use to look up documents is a 24-character Cause Number, which includes numbers and letters separated by dashes in a state-defined format. In the Windows Client, we create a field mask which not only eliminates input errors but speeds data entry. The first 2 digits… more

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   Added to Ideas Backlog  ·  5 comments  ·  Storing  ·  Delete…  ·  Admin →
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