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42 results found

  1. Mobile App

    For the sales team, mobile Docuware could be a game changer for providing better customer service! Please add the ability to view my tray, share/send documents, and apply filtering options. The search option is great, but it would be valuable to see a list of documents.

    2 votes

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  2. Possibility to open the full DocuWare Webclient from a resultlist

    When a ResultList is open, the ability to transfer the resultlist to a full webclient would be good. Many users are missing the viewer and also the inconvenience of closing the result list window and opening a new DocuWare webclient.

    10 votes

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  3. Field setting changes on all result views

    If we have 15 result views and if we need to change the select list of an specific field, we need to manually change each single result view. We suggest to have a method to adjust all the fields at the same time. The tool might show a pop up to select the result views we want to change.

    30 votes

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  4. Add additional page for stamps

    Reviewing the invoices can be difficult as there is not enough room for the stamps, so the stamp and the underlying text becomes illegible. Another seperate sheet solely for stamps might be an idea.

    8 votes

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  5. Add a Send Request action icon to the Viewer Tools area

    When opening a document in viewer only the option of using the "Send Request" feature without requiring a search result would be very beneficial. This would also allow a quick method from Explorer Client by selecting "Open in Viewer" and then performing a Send Request.

    3 votes

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  6. Add the ability to see the Bookmarks on the Viewer

    We work with multi-page technical documents that have pre-defined bookmarks to ease the section navigation. The viewer within Docuware doesn't allow for bookmarks to be displayed and users have to surf through 600+ pages in order to find the content. It would be ideal if it could show the contents the same way Adobe Reader does.
    We implemented a workaround where users would download the content and open it in it's native application but it is very inefficient and causes a high level of unnecessary network traffic.

    4 votes

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  7. show open files without documents in Explorer - accommodating structured file plans

    At my institution we have a structure file plan/classification scheme that must be adhered to. Users like using the Explorer View to browse for their documents, and we've currently set it up so that the first folder layer is the file code, with the specific folders belonging to that category displaying "within" it. The issue is that open files with no electronic documents attached to them do not display to the user. We have a work-around by putting a temp file in each newly created folder. Please make these open folders with no documents in them visible!

    3 votes

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  8. Possibility to call Specific players for specific files

    Possibility to call an external application for the consultation of specific files, for ex. an .swf file must be open by a flash player.
    When we try to open this kind of file, the viewer calls the program that was defined in advance.

    1 vote

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  9. Default the arrow and page up/down keys to page and document flipping in the write version

    In our read-only version, the arrow keys flip through pages. The page up/down keys flip through documents. However, in the write version, the focus in on the text box, so these keys don't flip through pages or documents. You have to change the focus by clicking on the document in the viewer to reset the keys to flipping. You must do this every time a new document is opened. I absolutely see the benefits of having the text box selected by default, but it would also be nice to flip through things with keyboard shortcuts by default. Thanks for listening.

    2 votes

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  10. Go directly to the page that contains that indexed value

    The ability to go directly to the page that contains that indexed value. For example, If I index a value on page #5 out of document that has 20 pages (a multi-page PDF) and when I search/retrieve for that value, it takes me directly to view page #5 without scrolling the pages. The idea is to click on an index value on the left pane, the document viewer on the right pane brings to page #5 without doing a full text search.

    2 votes

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  11. Have the viewer act similar to acrobat 9 (adobe editor) to edit documents easier

    Have the viewer act similar to acrobat 9 (adobe editor) to edit documents easier. It would be nice to drag and drop to re-organize documents right from the viewer. Instead of unclipping a document just to re-organize a couple pages it would be nice to move them with a simple drag to the new spot as well as adding another PDF directly into the file by using drag and drop. Deleting a page from the PDF would be a nice functionality that acrobat 9 offers as well.

    8 votes

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  12. Apply version control to a document when annotations are added

    When annotations are made to a document they are not saved back as version controlled. This can cause challenges when a business may need to produce original document for legal reasons but still maintain the latest document with annotations for other business purposes. This idea could also address other customer feedback/idea postings relating to the need to print/email documents with or without annotations.

    3 votes

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  13. I suggest that you add an option to have live hyperlinks.

    I am wondering if it was possible to be able to click on a hyperlink which gets stored as one of the index fields. We would like some of our users to be able to click either on the result list or the DocuWare viewer and whatever the link has is where the users will be re-directed to.

    Can that be done? We tried saving a couple of links on the result list and even on the document but the links are not clickable.

    I have the URL for google.com but I would have to select edit index entries and…

    29 votes

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  14. Prompt to save when index entries have been changed

    When using the viewer with index entries, any changes are not saved unless you press the save button.
    If you close the document without pressing the save button you are NOT prompted to "Save Changes".

    This could cause problems for users if they
    1. Open the Document
    2. Change the index entries (but not press save)
    3. Make an annotation on the document
    4. Close the Document
    They would be prompted to “Save Changes” this could be very misleading, as they would think they are saving all changes and not just the annotation.

    4 votes

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  15. Share a document with an external (not docuware) user for a restricted period of time

    It would be AWESOME that i could share a big file in my DW system (for example the Docuware Main Brochure - 8 MB that i can't send by email) with prospects through a link. Have them be able to access that document only for a restricted period of time like 3 days, time in which they can download the document (no editing, just viewing and downloading).

    5 votes

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  16. Allow for higher level of zoom for document overview window

    The maximum level of zoom currently available for the document overview window makes it practically useless when used with a larger monitor.

    3 votes

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  17. Split panes next to each other instead of one above other.

    Is it possible to have split panes next to each other instead of one above the other? With a separate viewer there is a better view of the webbaskets, entries, lists etc.

    3 votes

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  18. Add the function "jump directly to the last document" in the Viewer in case of documents put together with a clip.

    Lawyers have an awful amount of documents in their cases/lawsuit (sometimes more than 200) and they put them together with a clip. Nevertheless in the Viewer you can only jump from one after the other, which meas you have to make 200 clics until you see the last document.

    2 votes

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  19. add bookmarks to the Viewer

    Every time I close a multi-page document in the Viewer I lose my place - it'd be great if I could place a bookmark (with or without a name), especially for those long documents.

    The "Place Bookmark" button could be in the Tools or Navigation section and the Navigation bar could allow you to scroll between multiple bookmarks, the way you scroll between pages and docs.

    13 votes

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  20. Add .ptx files as a supported file

    Adding .ptx file format would be beneficial to Docuware because there are law firms and court systems that use this type of file format for their records. This is a standard form of file type for law firms, attorneys and court houses across the nation.

    5 votes

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