Failed Import Jobs to Document Tray - Nonsense!
In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back the "Failed" subdirectory. Manually downloading these files in batches of 100 (since you cannot download the whole tray at once, another limitation), where each batch of 100 is a zip file and each file within it is in its own individual folder (causing more issues), then moving, unzipping, renaming copies, then moving them back to the source folder for the import, is a ridiculous, unacceptable solution. This is not a feature request, the is a correction request or a fix request!
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Hello
Thank you for your Feedback:we are planning to implement a new function to start an import job from a document tray in the future.
We also think about the idea to restart all jobs that were not succesful (and result in documents being imported into Standard Basket ) within DocuWare Desktop. This would it even make it easier to do a failed import job (like you described) again without having to copy files from the "Failed" directory. This feature needs to be discussed with our developers first however.
At the moment we can not say when these two features will be implemented. As soon as we have additional information we will give an update.
