Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
10 results found
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CREATE INDEX COVERSHEET
When you have storage rights on a cabinet you can click on the store dialog to "CREATE INDEX COVERSHEET" this will open up the store dialog, you enter your index data, and select PRINT the software creates a cover page with a 3D Barcode that the upload service can automatically import and file away.
9 votesThank you for your idea. Unfortunately, due to several factors we are currently not able to plan this idea for a future version.
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Page Down
Allow users to use the Page Up and Page Down keys within a document.
2 votes -
Add the "Connect To Toshiba v2" in Docuware Cloud
Is an excellent module for our customers when they want to scan your documents; quickly and accurately.
2 votesWe will be discontinuing the DocuWare modules for connecting multifunction devices, including Connect to Ricoh, Connect to Toshiba, Connect to Sharp, Connect to Oki, Connect to Kyocera and Connect to XEROX. These will only be available up to DocuWare Version 7.2. In all subsequent versions (from DocuWare Version 7.3 or 2020 onwards) these modules will no longer be included.
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Improve the performance of the web scan desktop app. It is a very sluggish and time consuming process.
Web scanning is a very time consuming method of scanning. It could only realistically be used for one or two pages at a time and it is very slow even at that.
If there is a way to improve performance, it needs to be done. Almost any other product on the market is faster than this.2 votesWe are trying to improve the speed with every version. Text recognition needed for fulltext is the operation which takes longest when scanning.
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Green Cards
Allow the process of scanning green cards (returned from certified mail) without receiving an error of "paper jam".
2 votesThank you for your post. Unfortunatley this more sounds like a faulty behavior of your scanner and if it was a problem of i.e. DocuWare Scan this needs to be clarified in greater detail through a proper support case invloving your DocuWare partner.
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color QR CODES
USE COLORED QR CODES WHEN SCANNING AND SORTING MASS SCAN JOBS
1 voteQR codes in general are specified as black and white only. Due to the error handling inside the QR specification they can mostly also recognized if parts of the QR code are colored. If this is not working with your documents you maybe have to change your scan settings to have a proper contrast between the white space and the colored dots. See https://en.wikipedia.org/wiki/QR_code for more information.
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DocuWare Scanner needs threshold adjustment for Skip Blank Pages
The scanner driver has an adjustment for the threshold of the Skip Blank Page setting. The Web Scan scanner interface does not. If you want to use the threshold you must open the scan dialog each time. It would be handy if the threshold setting could be part of the scan configuration.
1 voteWe want to keep this simple to work with. If you experience problems with ths, it would be great to see the wrongly deleted pages, then we adjust this behavior.
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Add Pages
When I scan 47 pages I then split the documents according to the way the need to be done. Once I have split the documents accordingly I might need to add a page but the +add pages is grayed out so I can't add pages. Shouldn't matter how you scanned the original document should be able to add pages to any split document. I was able to do this before the new upgrade of docuware. Thanks
1 voteThis seems to be a individual problem. PLease open a support ticket.
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"Unspecified Error" Pop-Up Should Automatically Stop Scanning
An error that frequently occurs with DW while scanning pops up a dialogue box that reads: "An unspecified error has occurred. Please refer to the logging for further details." The dangerous part about this error is that pages will still be going through the scanner normally; yet they will not actually be scanned into DW after the error message pop-up. This results in me having to manually stop the scanning process, find where DW left off in the document, and restart the process from there. The risk of losing multiple pages of a document would be eliminated if scanning was…
1 vote -
Make Thumbnails in Scanning optional
Right now the Scan Desktop App makes a thumbnail for each page for a scan project. If you have a 100-page document to scan, it just slows everything down and makes the app unusable. You only need to keep the first page as a thumbnail.
1 voteThanks for your idea. Actually thumbnail generation does not slow down the application. Probably the text extraction via OCR is slowing down, but we need it for a later fulltext search.
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