Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
27 results found
-
CREATE INDEX COVERSHEET
When you have storage rights on a cabinet you can click on the store dialog to "CREATE INDEX COVERSHEET" this will open up the store dialog, you enter your index data, and select PRINT the software creates a cover page with a 3D Barcode that the upload service can automatically import and file away.
9 votesThank you for your idea. Unfortunately, due to several factors we are currently not able to plan this idea for a future version.
-
With DW Printer, we lost the capacity to add a back printing (exist with tiffmaker)
In tiffmaker, it was possible to add a back printing on every page.
We lost this functionnality in the dw printer model or dw import.7 votesYou can setup a form or letterhead in DocuWare Printer and in Import Configurations. You can find this functionality on the “Form/Letterhead” tab.
-
dwcontrol file - control order of clipping for multiple file imports in same dwcontrol file
It will be very helpful to be able to control or set the order that files are clipped together when importing multiple files using dwcontrol. Like when an expense report and receipts are brought in all at once, the expense report should be the first document in the stack.
3 votesThanks for your idea. This is a know bug in dwcontrol. The bug has already been fixed. A hotfix will be released soon.
-
Add ability to configure number of concurrent documents imported via Desktop Import.
In version 6.7 the number of documents to be processed simultaneously can only be set to 5 or unlimited. This is the "<add key="HotfolderSchedulingStrategy" value="Unlimited"/>" setting in the DocuWare.DesktopService.exe.config file.
I propose that this be changed to allow for a number of be utilized, providing better control of performance.
3 votesWe will change this to a dynamic behavior according to the perfromance of the PC.
-
simple one key stroke to smart index instead of pressing 3 keys at once...
a simple one key stroke to smart index instead of pressing 3 keys at once.
3 votes -
Storing E-mails the "Old Way"
Some organizations receive a very low volume of e-mails that may have very large attachments, like CAD drawings. They cannot yet justify adding the Connect to Outlook module. Using the full Active Import module, they can setup a job to pull e-mails from a folder in Outlook, index them, and store them in the correct file cabinet. You are also able you store the attachments separately as a new document.
The other side is when the Exchange Server is becoming overloaded and e-mails need to be moved into a file cabinet. Using this method with Active Import allows the user…
3 votesFor this use case Connect to Mail would be the right module for you.
-
create a way that allows you to zoom in when viewing images before upload.
create a way that allows you to zoom in when viewing images before upload.
2 votesThis is already possible for Docuware Scan within Desktop Apps.
If there are additional information why the existing implementation is not sufficient, the request will be re-evaluated again -
Page Down
Allow users to use the Page Up and Page Down keys within a document.
2 votes -
Add the "Connect To Toshiba v2" in Docuware Cloud
Is an excellent module for our customers when they want to scan your documents; quickly and accurately.
2 votesWe will be discontinuing the DocuWare modules for connecting multifunction devices, including Connect to Ricoh, Connect to Toshiba, Connect to Sharp, Connect to Oki, Connect to Kyocera and Connect to XEROX. These will only be available up to DocuWare Version 7.2. In all subsequent versions (from DocuWare Version 7.3 or 2020 onwards) these modules will no longer be included.
-
Import tool on server
The old import tool on the server worked better than the newer version. With new import there seems to be more spam on the server level, and you have to scroll up and down to see what has stopped. Would like import tool on the server level to be "snazzier" for importing jobs on the server level, just like the older version.
2 votesActive Import was never meant to be a server application.The new Import is running well as service on a server. Importing should work fine also in unattended mode.
-
Improve the performance of the web scan desktop app. It is a very sluggish and time consuming process.
Web scanning is a very time consuming method of scanning. It could only realistically be used for one or two pages at a time and it is very slow even at that.
If there is a way to improve performance, it needs to be done. Almost any other product on the market is faster than this.2 votesWe are trying to improve the speed with every version. Text recognition needed for fulltext is the operation which takes longest when scanning.
-
Green Cards
Allow the process of scanning green cards (returned from certified mail) without receiving an error of "paper jam".
2 votesThank you for your post. Unfortunatley this more sounds like a faulty behavior of your scanner and if it was a problem of i.e. DocuWare Scan this needs to be clarified in greater detail through a proper support case invloving your DocuWare partner.
-
i need help with the sstem. Its running super slow and not uploading certain files...
Admin assistant
1 voteThis is not a uservoicerequest but a support request.
Please contact DocuWare support or find more information at https://start.docuware.com/de/user-support -
How can I access my scanned documents? It is requiring a Password
I cannot access my scanned documents at the office or at home. I updated my Docuware, placed the app onto my desktop, but do not see the Docuware icon at the top of my google chrome bar. Please advise!
Bob Gintoft - robertg@ogdenre.com1 votePlease contact DocuWare Support or your Authorized DocuWare partner to receive help regarding this topic. They will assist you to solve your problems
-
Fix the editing issue for people trying to work from home
Getting tired of having issues working from home. When I try to edit a document, it asks me to install the app that I have already. This happens often for us. Fix it instead of us having to connect to online support. If I look in "Services" DW is running.
1 voteHello,
Please contact DocuWare support regarding this issue. They will be able to help you with the editing issue.
Best regards
DocuWare Product Management -
1 vote
-
How do you delete duplicate invoices due to importing issues linking different invoices to information stored?.
How do you delete duplicate invoices due to importing issues linking different invoices to invoice information stored.
1 voteThere are different solutions to solve this.
This depends highly on the specific process in your company. Please contact your DocuWare Partner for advice specific to your process. -
color QR CODES
USE COLORED QR CODES WHEN SCANNING AND SORTING MASS SCAN JOBS
1 voteQR codes in general are specified as black and white only. Due to the error handling inside the QR specification they can mostly also recognized if parts of the QR code are colored. If this is not working with your documents you maybe have to change your scan settings to have a proper contrast between the white space and the colored dots. See https://en.wikipedia.org/wiki/QR_code for more information.
-
Index enhancement in Docuware Import
Now, since you have database connections available to Desktop Apps (for cloud only in 6.10, but can be expanded to on-premise), the Index Enhancement feature can be returned to Import Jobs - same way it was available in old Active Import.
1 voteThank you for your idea. Unfortunately, due to several factors we are currently not able to plan this idea for a future version. There will be a different option for achieving this in the future.
-
DocuWare Scanner needs threshold adjustment for Skip Blank Pages
The scanner driver has an adjustment for the threshold of the Skip Blank Page setting. The Web Scan scanner interface does not. If you want to use the threshold you must open the scan dialog each time. It would be handy if the threshold setting could be part of the scan configuration.
1 voteWe want to keep this simple to work with. If you experience problems with ths, it would be great to see the wrongly deleted pages, then we adjust this behavior.
- Don't see your idea?