Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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  1. Smart Connect

    Within Smart Connect I need to be able to use it with a Crystal Report Viewer in SAGE. The Invoice number is in a field called Posting Comments. If the user clicks on the field I need to be able to pull the invoice number between the :'s. The editor icon is grayed out. It looks like I should be able to do it!
    This is important because the Docuware Sales Pitch to Accounting showed several instances of searching by invoice number. The CFO made the decision to purchase based on that ability.

    2 votes

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    Completed  ·  0 comments  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Connect to Mail

    Connect to Mail is able to store only attached documents like a PDF invoice included into the corresponding e-mail. There is a problem with signature and images in relation with the e-mail because they are considered like attached documents too. Result is a document with several pages and the only needed is the Invoice PDF

    6 votes

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    Completed  ·  0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Allow for split on bar code value change

    Need to add the functionality to split on barcode change in value just like we have on text criteria.

    154 votes

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    14 comments  ·  Splitting  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 33 votes

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    4 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Make DW scanning faster. Each user could scan 1000 pages a day, not anymore.

    We use to scan 1000 pages a day with the thick client. Now with the new Web Client each user is lucky to scan 200 pages a day. Is there anyway to scan quicker? We feel like we have regressed instead of progressing. We do not like the DW Web Client.

    1 vote

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    1 comment  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,
    we are constantly working on a way to improve the performance of DocuWare Desktop and its scan possibilites. In the recent version and also in the upcoming version we also implemented additional functions to process much more than 200 pages a day.

    Just as a rough benchmark: Without using OCR, DocuWare is able to scan up to 100 pages a minute. Of course the performance is always dependent of each system and its settings.

  6. Allow to zoom larger size to look at document when looking at thumbnails

    Allow to make the thumbnail larger to see document when scan for example increase size to 100 to 150 etc.

    1 vote

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    1 comment  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Filter on Importjobs

    With many importjobs it should give the abillity to sort or filter.
    f.e. filter all stopped Jobs, all with error etc.
    sort by Name of importconfiguration or importpath.

    1 vote

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →

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  8. desktop apps via MS system center

    for users that do not have admin access have a package/msi file to allow install/upgrade via MS system center or other similar software

    1 vote

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Print Documents in FIFO Method

    Today when documents are printed with DocuWare Printer, there will be instances where a large document is printed first follow by some small documents. The small ones will make to the tray first before the large ones, even if the large one was printed first. If you are dealing with critical documents where the sequence is very important, the current printing method breaks the sequence.

    We want to be able to have an option in DocuWare printer where we can configure such method. The method FIFO (first-in/first-out). This way the ones that were printed first will get to the tray…

    1 vote

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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

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    Due to having the best performance, the documents are processed in parallel. After all documents are processed, the order in the basket will be the same as they were printed before. Even if a smaller document overtakes the bigger one during the process, the bigger one will be presented in the end in the document tray before the smaller one. This was done in version 6.7. See here: http://help.docuware.com/en/#b57865t61352n70304

  10. Tie the readout areas to the anchors in Import/Scan templates

    It appears that Anchors assigned to Readout Areas only determine the page that the Readout Area is on. I think it would be better if the Readout Area assigned to an Anchor moved with the Anchor. In this way changes in the size or placement of the document would not cause a loss of data due to the Readout area capturing the wrong area of a page.

    1 vote

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    1 comment  ·  Indexing  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Allow Connect to Outlook to use folder names for indexing

    Add an option in Connect to Outlook that allows it to dynamically use the folder name in Outlook to populate an index field in the file cabinet.

    3 votes

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  12. Allow Connect to Outlook to be configured to import from sub-folders

    Connect to Outlook should have the ability to also read from folders below the source folder identified in the configuration. For example, an attorney has a client folder with sub-folders below the top level client folder. The sub-folders contain the emails associated with the various matters that they are working on for the client.

    3 votes

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  13. Add document identification to DWImport

    Please think about adding the identification option in Docuware Import.
    When printing documents, you have the ability to identify a document based on a bar code or text value and then assign it to a template to then determine what zone you will scrape data for indexing. In dwimport you do not have this so each template needs its own import job. We get around this by scanning or dropping electronic pdf's to the DWPrinter watch folder and then identifying the document based on the identification tab. It works perfectly so I assume it's using the same exact technology. No…

    2 votes

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →

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  14. How install DW client normal in new windows

    How install DW client normal in new windows or after format pc

    1 vote

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  15. Give me a scanner button, and make it easy to find and use.

    Scanning but into Docuware instead of windows explorer.

    1 vote

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  16. Create GUI For Enabling Desktop Logging

    When on phone support with Docuware technicians often need to enable logging for the Desktop Apps. Some technicians are faster than others but takes around 10-20 minutes as the technician does a backup and changes the many.config files in notepad necessary to enable logging. Additionally they fight with UAC which protects files in Program Files. Additional time is then taken to revert the desktop apps to not log. It's very time consuming for the technician and customer for something that could be as simple as checking some boxes and specifying a path in a GUI. Please consider adding this functionality…

    1 vote

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  17. 1 vote

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  18. Import as a service

    It would be useful to have an option to run DW Import as a service.

    1 vote

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →

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    DocuWare Import is already a service which can import documents even if no user is logged in. Just set up an Import job watching a local folder and then the documents are imported automatically. If you want to monitor network folders then you need to be logged in, as the service does not have access rights to the network. Or you could change the service user account.
    Tobias Getz, Senior Manager Product

  19. Provide more information with the history

    The current history provides NO information as to why there was a warning or an error . It would be helpful as to WHAT the warning was for and what the error was..ALSO IF the error was related to DATA that was poorly formed ie: bad field, bad date, etc it seems more prudent to provide the users a way to deal with theses images.....EXAMPLE: Image is being brought in using dwcontrol and the date field is a bad date (like Feb, 31, 2015) but the rest of the data is good, instead of FAILING the image and placing it…

    2 votes

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  20. create either a toggle or double click feature for seperating documents

    instead of having to " right click, separate here" create either a button you can toggle on and off at the top that allows you to single or double click where you want to separate. or just make any double click "separate here"

    1 vote

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