Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
27 results found
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Auto clip reports through Docuware Printer
My customer has a report that prints out as 15 separate documents. They would like to have it auto stapled or clipped before storing into a cabinet.
1 voteThanks for your idea. Printing ONE print job is automatically creating ONE document unless specified differently.
Or are these different print jobs?
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Add Pages
When I scan 47 pages I then split the documents according to the way the need to be done. Once I have split the documents accordingly I might need to add a page but the +add pages is grayed out so I can't add pages. Shouldn't matter how you scanned the original document should be able to add pages to any split document. I was able to do this before the new upgrade of docuware. Thanks
1 voteThis seems to be a individual problem. PLease open a support ticket.
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Smart Connect over RDP and Citrix
Currently using Smart Connect locally to capture data through RDP or Citrix is not supported. It would be a great help if at least the OCR technology was supported for it. I ran into an issue today where Smart Connect would not read text out of text boxes within Windows applications, including the admin tool login screen for example. Some customers use certain applications through RDP or citrix and would rather run desktop locally since sharing the DocuWare Printer driver isn't supported through citrix and import folders would have to be on the citrix server as well, or they would…
1 voteThe technology used for Smart Connect is not working with RDP or Citrix. Only local displayed windows can be used.
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Drag and Drop from Outlook to DocuWAre
The ability to drag and drop emails directly into DocuWare would help simplify storing of emails.
1 voteThis is not posssible due to restrictions from Outlook. It is not possible to drag emails from Outlook to most other applications. Browsers are not supported.
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"Unspecified Error" Pop-Up Should Automatically Stop Scanning
An error that frequently occurs with DW while scanning pops up a dialogue box that reads: "An unspecified error has occurred. Please refer to the logging for further details." The dangerous part about this error is that pages will still be going through the scanner normally; yet they will not actually be scanned into DW after the error message pop-up. This results in me having to manually stop the scanning process, find where DW left off in the document, and restart the process from there. The risk of losing multiple pages of a document would be eliminated if scanning was…
1 vote -
Correct page formatting when printing a web page through DW Printer
When trying to print a web page to DW Printer through a web browser, we get different results depending on the browser that was used to print from.
Attaching a word document with screenshots illustrating the results of a DW Print job printed through Internet Explorer (where the text was garbled) and Fire Fox (where the text appeared normally). We were advised that the rendering is done by the browser, and not the DW Printer.
Can the print results be more consistent, regardless of the browser that is rendering?
1 voteDocuWare Printer PS solved this.
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Make Thumbnails in Scanning optional
Right now the Scan Desktop App makes a thumbnail for each page for a scan project. If you have a 100-page document to scan, it just slows everything down and makes the app unusable. You only need to keep the first page as a thumbnail.
1 voteThanks for your idea. Actually thumbnail generation does not slow down the application. Probably the text extraction via OCR is slowing down, but we need it for a later fulltext search.
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