Allow Adminstrator to over ride a lock out
Rather than have the user be locked for X number of minutes, the administrator should be able to unlock a user, once the Admin has identified the user. As it stands now, a user can be locked out for up to 60 minutes and the Admin cannot do anything to remedy the situation.
27
votes
Anonymous
shared this idea
Within the DocuWare Administration, it is possible to unlock a user, but it is very hard to find.
Select the user in the DocuWare Administration and open the context menu. If the user is locked, the context menu contains an entry “Unlock”.