Smart Index - Make Functionality Similar to Document Processing Select Text Options
It would be very helpful if we were able to use the "after known character(s), before known character(s), between known character(s), between separator" options when configuring the Smart Index settings. These are available within Document Processing but for some reason when using Smart Index to OCR another screen there is no way to set the field values with this type of logic.
The other web based applications we have configured for the Smart Index may display headers and sections of data that vary in length, based upon each value. For example, our claims system always pulls up a "header" section on the screen that we could use to populate a claim number, claimant name, and policy number; however, if the claim number is shorter then the remaining data is displayed closer together. One row on the screen in this "header" area displays 'Claim Number: *** Loss Date: xx/xx/xxxx'. So if we configure the Smart Index using a sample that has a longer claim number, such as xxxxx12345, then when we actually test it on a shorter claim number the text populating to our index field is now "*** Loss Dat". If we had the option to tell it to grab text from this area on the screen until "Loss Date:" then this would not be an issue.
Blake Patterson
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