Keep viewer open when clipping a new document
Users would like to be able to see the original document when clipping a new one. Currently the viewed document closes as soon as the tray opens for selecting a document to clip. The stored documents have a number and the new ones in the tray have that same number. All the numbers look similar, so currently behavior requires that the user memorize which number is to be selected. With many documents in the tray and frequent phone calls and interruptions they can make mistakes, which then are hard to fix because clipped documents cannot be easily edited.
PEGS shared this idea