During the installation of DocuWare version 7.11, we encountered an issue related to the dwmachine.config file located in C:\ProgramData\DocuWare\ServerConfig.

Specifically, the value of the localwebservice field is automatically modified to an incorrect value during the upgrade process. This change causes certain critical functionalities to stop working after the installation is complete.
We kindly request that you investigate and address this behavior in future updates to ensure the correct value is either retained or automatically set during the installation process.

I already opened a ticket but your support team replied to use the uservoice forum.