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Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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15 results found

  1. Insert or Append

    I believe it would be very useful to have the ability to open an existing document and have the option to Insert (Before or After) a page and the ability to Append files. This would easily allow a user to replace an outdated or incorrectly scanned page or Append additional files to a document. Having to unclip, scan, insert, resort, and clip files is VERY annoying to all of our users.

    6 votes

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    0 comments  ·  Scanning  ·  Admin →
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  2. Allow for default import configuration or clear the import configuration after scanning to ensure correct import configuration

    Allow for default import configuration, or clear the import configuration after scanning. We have multiple people using the same computer to scan in files. Often the people do not check the import configuration before scanning and documents go into the wrong folders.

    1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  3. Allow naming of documents prior to scanning process

    Manually naming each specific document prior to scanning each individual document into the document tray. Much more convenient to locate files if they have already been named. Currently it looks as if you will have to "rename" each document AFTER the scanning process is complete.

    1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  4. Add a color dropout option

    Color dropout option for red, green, blue – Client is currently having trouble sometimes when scanning documents on colored paper even when scan configuration options are set to use greyscale

    1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  5. Include ISIS driver support

    Client understands that DW DTA utilize WIA / TWAIN drivers and has asked that ISIS driver support be added as they have had issues using both the WIA and TWAIN drivers.
    They asked that we enter the request on your site.

    3 votes

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  6. can we name our documents before scanning so that we can find it easily in our tray

    We were able to name our documents in Fortis before scanning but don't seem to be able to do so with DocuWare. It makes it easier to find a document in your intray without opening up each one.

    2 votes

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  7. Allow someone to delete an auto upload that is pending.

    If papers are in auto upload but do not load there should be a way to delete them with a click of a button.

    4 votes

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    1 comment  ·  Scanning  ·  Admin →
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  8. Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work.

    Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work. Our school uses 99.5% Mac OSX. The web capabilities are the only way we can make use of DocuWare. But all features are not available, specifically, Desktop Apps (scanning, printing, etc.) These are the functions that we desperately need.

    Thanks,
    brs

    76 votes

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    25 comments  ·  Scanning  ·  Admin →
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  9. Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature

    SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.

    PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.

    SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:

    https://www.docuware.com/support_faq/index.php?solution_id=4707

    We have seen this happen with and without the changes to the…

    2 votes

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    1 comment  ·  Scanning  ·  Admin →
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  10. To review the file size of scanned images before uploading...

    I encounter after scanning my images, that I am guessing how big my file size is. I have guessed wrong on many occasions and I then get an error "reached my maximum file size and cannot exceed 300,000 kb." There should be option that I can review how big my file size of the scanned images before hitting the upload button. That way I am not wasting my time of re-scanning the documents again.

    3 votes

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  11. 1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  12. ability to add date/time stamp automatically when scanning.

    The ability to automatically put date/time stamp on docs while scanning was available in DW desktop versions but is not currently available in the web version. Would be extremely useful when scanning a large document that needs a date stamp on it (legal documents) with out having to stamp individual pages.

    3 votes

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    1 comment  ·  Scanning  ·  Admin →
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  13. 10 votes

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  14. Autoscan/Scan hotkey

    I feel like it would be a good idea to have the option to allow the scanner to automatically scan documents into Docuware when it detects that there are papers placed into the paper tray, or maybe even allow the user to assign a hotkey on the keyboard that will start the scanning process.

    1 vote

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  15. Call DW Desktop scanning for integration

    We are doing many integrations with DocuWare; in many cases the user would like to scan and store documents from within their applications.
    I suggest to introduce methods where the user will call a certain scanning settings to scan and store documents "usually to file cabinet". this should have the ability to get the passed indexing criteria from the application.

    I believe this should be introduced to work via platform services and Smart Connect. it will be also great if it could technically work via URL integration.

    3 votes

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