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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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151 results found

  1. Connect to Outlook only stores attachments that are 1 level deep

    We often receive emails that are forwarded as attachments and those attached emails also have attachments on them. Connect to Outlook will only store the first level of attachments. We would like to see the ability to store multiple level of attachments.That way the forwarded email and also all attachments on that forwarded email are stored in Outlook.

    7 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  2. Regular Expressions for Processing Data in Import Configurations

    It would be very nice to be able to use a regular expression when cutting out text in readout areas while assigning to index fields. The current options are very limited, and present some problems in processing.

    The exact issue is discussed in this forum post: https://www.docuware.com/forum/english-forums/docuware-questions-about-usage-and-configuration/name-parsing-import-configurations

    7 votes
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  3. Allow Connect to Outlook to use Document Processing on Email Body, not just attachments.

    Currently you can only use a Document Processing configuration to capture OCR indexing zones and anchors on attachments. If the email is converted to a PDF when stored, we should be able to capture values from the email body as well.

    6 votes
    0 comments  ·  Indexing  ·  Admin →
    How important is this to you?

  4. Smartconnect use readonly license

    Smartconnect cannot use the readonly client without installing the webservices on a second web server. Please add the ability to have Smartconnect use the readonly license without having to make the whole platform services site read only. This worked in previous versions of DocuWare.

    6 votes
    0 comments  ·  Smart Connect  ·  Admin →
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  5. Allow customisation of Smart Connect button icon design

    Allow customisation of Smart Connect button icon design (maybe ability to upload your own .png file?) so that the button matches the same look/feel/style as the 3rd party applications it is interfacing with.
    This is key point from senior decision makers within orgs who sign off DocuWare orders, and it also ensures the Smart Connect feature looks as seamless and powerful as the actual user functionality which Smart Connect brings :)

    6 votes
    Added to Ideas Backlog  ·  1 comment  ·  Smart Connect  ·  Admin →
    How important is this to you?

  6. Ability to select a shared/group mailbox for Connect to Outlook watched folder

    Right now, you can only configure the connection to your default mailbox. If you have a shared/group mailbox.. i.e AP mailbox, we would want the ability to select/create a watched folder within the group mailbox to track what items are pending to store.

    6 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  7. Move the settings location for DocuWare Desktop from the ProgramData to the LocalAppData

    In terminal services environments that wipe the ProgramData on a daily basis, it is difficult to work with roaming profiles and have DocuWare desktop apps work efficiently. It would be great if, in the next version perhaps, DocuWare could go back to storing these setting under AppData or another roaming folder so that it is more friendly to terminal services scenarios.

    6 votes
    1 comment  ·  System  ·  Admin →
    How important is this to you?

  8. Extract Attachments of MSG and EML files during import

    If you store a mail as msg or eml file outside of Connect to Mail or Connect to Outlook you just get the mail body in the viewer. Attachements are shown as blue links within the mail body. The internal viewer is not able to page through the attachments as with other multi-file documents.
    I recommend that during the import process the attachments should be extracted and stored as additional files so that the user can view them from inside DocuWare rather than download and open it with the mail client.

    6 votes
    Added to Ideas Backlog  ·  9 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  9. Keep Entries or Store All for the Connect to Outlook Plugin

    When trying to store emails with a store dialog, there is no "Keep Entries" or "Store All" that functionality would be very useful when dealing with large amounts of email.

    6 votes
    4 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  10. The "Force SSO" options should actually force SSO

    When you setup a user to the option "force SSO" then it should automatically use SSO and not just "force" them to click on "use microsoft" .. if the option is force then it should automatically try to use SSO first..

    5 votes
    0 comments  ·  Admin →
    How important is this to you?

  11. User Sync functionality in DocuWare Cloud

    As of now, the User Sync Tool necessitates installation on a server, especially when integrating DocuWare with Azure AD. To enhance flexibility and simplify the process, I suggest implementing a feature that allows User Sync to operate directly from the DocuWare Cloud platform, eliminating the requirement for a separate server installation.

    This enhancement could significantly improve the user experience and streamline the implementation process for DocuWare Cloud users.

    5 votes
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  12. Store Gmail Directly to Docuware

    Storing information from Outlook is easy with Desktop Apps. We need something just as easy for Gmail. Many K-12 and other business are making the switch to Gmail and Chrome books, sometimes MAC OS. We need an easier way to store documents. At the moment the cloud is a big movement, and customers don't want to use local storage, or print documents and then scan them in just to store to Docuware. Please consider providing easy storage from Gmail to Docuware. (explored IMAP, but for security reasons customers are turning this feature off) Thank-you!

    5 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  13. Notes for Workflow changes

    Each time you (save and) publish a workflow you should be able to enter what has changed in a textfield. If multiple people give support for a client and they have to check the workflow designer to see what has changed, it'd be nice to know what happened in each version instead of manually checking the current and previous version.

    If the 'shape' of the workflow is the same but the contents of some activities have changed, you have to check all activities of both versions one by one to find the difference.

    5 votes
    0 comments  ·  Admin →
    How important is this to you?

  14. Optinal notification when saving from DocuWare Explorer Client

    When saving with the DocuWare explorer, the notification popup should be optional maybe with a choice of a non untrusive popup like the DocuWare desktop popup.

    5 votes
    0 comments  ·  Windows Explorer Client  ·  Admin →
    How important is this to you?

  15. Desktop Apps Port usage modification

    Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
    If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.

    5 votes
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  16. Give us the option to ignore embedded PDF textshots

    Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.

    5 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  17. There should be a way to set DocuWare Printer to use Letter size rather than A4 as its default when installing the DW Printer

    5 votes
    Not currently planned  ·  0 comments  ·  Printing  ·  Admin →
    How important is this to you?

  18. Desktop Apps Export, import jobs

    Provide a means of exporting import jobs configs created in Docuware Apps.

    5 votes
    Not currently planned  ·  0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  19. Make Windows file meta information available

    Access Windows meta information during indexing files in the Document Tray or in Import Configurations. Many files contain native data that can be valuable in the documents index, ex., for photos, timestamps, camera Id and etc. - this would be an advance equivalent to point and shoot for the operator and a huge enhancement to Import

    5 votes
    Not currently planned  ·  1 comment  ·  Indexing  ·  Admin →
    How important is this to you?

  20. reassign workflow

    Being able to change/save the default settings in the Reassign Workflow window would be beneficial. Every time we reassign a task, the email reminder needs to be unchecked. We would like to be able to adjust/save the default settings for this window in the user preferences.

    4 votes
    0 comments  ·  Admin →
    How important is this to you?
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