If you support multiple DW environments, you're bound to get caught in between versions of Cloud. Half your customers on the older version, half on the newer version, and whichever one you're working on will inevitably be the wrong version of Desktop Apps. Wouldn't it be great if the latest version was backward compatible? I think so.

Be great to have a clean wipe tool to help with upgrade/reinstallation problems due to corrupted installs on client machines. This can often be very time consuming when problems arise and be great to have a tool to fully do a clean uninstall of the Desktop Apps (remove all file locations and registry items).

Add a way to simulate a time-out in a "Wait For" activity (for demo purposes) to show a customer how a "time-out" email will look.

Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching with the Signature button. Even if you have a signature enabled it will not attach your signature when sending from Docuware.

When printing with DocuWare printer all hyperlinks on a document turn to text. Many customers ask that it should stay as hyperlinks.

It is normal for company certificates to be installed centrally, not locally.
It is essential that DocuWare be able to use these centralized certificates, for example "RedTrust" https://redtrust.com/
It is not always possible to use a locally installed certificate.

When trying to fill a keyword index value, we currently need to create as many areas as values that we want to read. It would be nice to draw one single area, and then specify "splitting character is a blank, or a \n, or a hyphen" or whatever.
What would be even nicer would be to select if the string split should occur before or after this character :
If my string is B123456789B123456790B123456791, splitting character would be "B", but i'd like to keep it in splitted string values.

Best regards,

François Tassy

It would be nice to have the possibility to draw 2 anchors, and have DW Desktop Apps spanning the area in between.

Display Desktop app version number somewhere on the screen so its a point for users to validate after an upgrade

It is important that from the viewer there was an indicative mark or from the "document processing" template a field of the filing cabinet could be indicated that would take a value depending on the result of the signature.
In version 5.1, there was a mark in the viewer that indicated if a document was signed with a certificate.

Currently, Desktop Apps is not supported for AWS EC2 environment.

As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
They want to have a PC for that in a cloud such as AWS outside the company.

Especially, if dark mode is activated in Windows 10 it would be really great to be able to switch all DocuWare client applications to dark mode as well.

Currently, Desktop Apps in general and the LDC especially run into a lot of problems when connecting to DocuWare via a Proxy Server. Please implement some configuration to allow communication over a Proxy server - just settings in a config file would be enough.

Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
Please enhance DocuWare workflow to allow email service able to cater the time zone setting.

When defining the indexing of documents in a processing configuration it can happen that e.g. a barcode is recognized with parenthesis as in (12)3456, but it would be necessary to remove these parenthesis. Currently, it is only possible to replace the entire value and not individual characters. A little extension to replace "(" by a space, remove it, or include regex functionalities would be very useful. Similarly, this applies to reading out text fields and removing hyphens in numbers, etc.

Have the ability to search in the Import jobs within Desktop Apps. We have many locations with multiple different import jobs. Trying to find the import job that you need to change takes a lot of time scrolling though them.

We have documents that we scan in and many of them have terms and conditions written on the back. My idea is to be able to program certain pages to auto delete upon scanning. You could even have an auto deleted pages tab inside the desktop app that way one could review the auto deleted pages and make the decision to either A. add it back to the document, or B. permanently delete it.

We don't want all our AD users to be added to DocuWare. There are way too many. Please give us an option in the User Synch Tool to only synch users that are in a DocuWare Group.