Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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  1. Add a way to simulate a time-out in a "Wait For" activity (for demo purposes)

    Add a way to simulate a time-out in a "Wait For" activity (for demo purposes) to show a customer how a "time-out" email will look.

    1 vote

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  2. Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching.

    Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching with the Signature button. Even if you have a signature enabled it will not attach your signature when sending from Docuware.

    1 vote

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    0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Clean Wipe Tool

    Be great to have a clean wipe tool to help with upgrade/reinstallation problems due to corrupted installs on client machines. This can often be very time consuming when problems arise and be great to have a tool to fully do a clean uninstall of the Desktop Apps (remove all file locations and registry items).

    2 votes

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  4. Hyperlinks on documents before being sent to DocuWare Printer should not turn to Text

    When printing with DocuWare printer all hyperlinks on a document turn to text. Many customers ask that it should stay as hyperlinks.

    1 vote

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  5. Version number displayed on the Docuware Desktop app screen

    Display Desktop app version number somewhere on the screen so its a point for users to validate after an upgrade

    1 vote

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    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  6. Backward Compatibility

    If you support multiple DW environments, you're bound to get caught in between versions of Cloud. Half your customers on the older version, half on the newer version, and whichever one you're working on will inevitably be the wrong version of Desktop Apps. Wouldn't it be great if the latest version was backward compatible? I think so.

    3 votes

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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  7. Certificates not installed locally. Centralized installation

    It is normal for company certificates to be installed centrally, not locally.
    It is essential that DocuWare be able to use these centralized certificates, for example "RedTrust" https://redtrust.com/
    It is not always possible to use a locally installed certificate.

    5 votes

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Know if a document is signed with a certificate

    It is important that from the viewer there was an indicative mark or from the "document processing" template a field of the filing cabinet could be indicated that would take a value depending on the result of the signature.
    In version 5.1, there was a mark in the viewer that indicated if a document was signed with a certificate.

    2 votes

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  9. allow user to select a splitting character for Document Processing configuration

    When trying to fill a keyword index value, we currently need to create as many areas as values that we want to read. It would be nice to draw one single area, and then specify "splitting character is a blank, or a \n, or a hyphen" or whatever.
    What would be even nicer would be to select if the string split should occur before or after this character :
    If my string is B123456789B123456790B123456791, splitting character would be "B", but i'd like to keep it in splitted string values.

    Best regards,

    François Tassy

    6 votes

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  10. allow readout areas between two anchors in Document processing

    It would be nice to have the possibility to draw 2 anchors, and have DW Desktop Apps spanning the area in between.

    6 votes

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  11. DocuWare Cloud Desktop Apps has to support install on AWS EC2 environment.

    Currently, Desktop Apps is not supported for AWS EC2 environment.

    As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
    They want to have a PC for that in a cloud such as AWS outside the company.

    1 vote

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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change Log Collector, it should collect all current log files

    Currently when I open a support case with DocuWare I am always asked to add log files. I do not always remember where they are. It is troublesome to always have to navigate and select the correct log files.
    The Log Collector provided by DocuWare only collects files from DocuWare Desktop Apps. Wouldn't it be possible to collect all logfiles within the last 24 hours?
    Sometimes I have issues with Local Data Connector, sometimes I have problems with Auto-Index. I would like to have one way how I can provide all relevant information to DocuWare support.
    It would be great…

    2 votes

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  13. DocuWare workflow email service can't send document with correct time stamp annotation

    Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
    Please enhance DocuWare workflow to allow email service able to cater the time zone setting.

    1 vote

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    0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Replace individual characters in Barcode recognition

    When defining the indexing of documents in a processing configuration it can happen that e.g. a barcode is recognized with parenthesis as in (12)3456, but it would be necessary to remove these parenthesis. Currently, it is only possible to replace the entire value and not individual characters. A little extension to replace "(" by a space, remove it, or include regex functionalities would be very useful. Similarly, this applies to reading out text fields and removing hyphens in numbers, etc.

    1 vote

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    0 comments  ·  Indexing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide dark mode for all DocuWare client applications

    Especially, if dark mode is activated in Windows 10 it would be really great to be able to switch all DocuWare client applications to dark mode as well.

    9 votes

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  16. Option to only Synchronize users in a Docuware Group.

    We don't want all our AD users to be added to DocuWare. There are way too many. Please give us an option in the User Synch Tool to only synch users that are in a DocuWare Group.

    1 vote

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  17. basket per import job if document cannot be filed due to mandatory fields/conditions

    Hello
    it should be possible to set an "error basket" per import job (configuration) in the desktop app, in which documents are stored which cannot be stored in the archive due to unfilled mandatory fields or other errors.

    Currently, all import job use the user's default basket.

    1 vote

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option to control email notifications generated by Directory User Synchronization

    Every time the Directory User Synchronization Desktop App creates a new User it will send an email to the user, requesting the user to set a DocuWare password.

    Several problems with the current behavior:
    The Tool does not contain any warning that this email is sent to the user.
    When using Active Directoy Single Sing On, there is no need for the user to even set this password.
    When running a test and a production system, there is no way to know which system the mail is from.
    The email is sent in the server operating system language, which generates…

    2 votes

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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  19. I suggest that you add a search option in the Desktop apps program.

    Have the ability to search in the Import jobs within Desktop Apps. We have many locations with multiple different import jobs. Trying to find the import job that you need to change takes a lot of time scrolling though them.

    2 votes

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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  20. program pages that should auto-delete

    We have documents that we scan in and many of them have terms and conditions written on the back. My idea is to be able to program certain pages to auto delete upon scanning. You could even have an auto deleted pages tab inside the desktop app that way one could review the auto deleted pages and make the decision to either A. add it back to the document, or B. permanently delete it.

    1 vote

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    1 comment  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
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