Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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  1. 34 votes
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    4 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
  2. I suggest that Connect To Outlook allows users to choose what parts of the email to store witin the store dialog.

    When storing an email, many users would prefer to be able to choose what part of the email to store. There are 3rd party add ons that allow this. It is frustrating for users when the logo from their email signatures are stored and is the first thing displayed in the viewer instead of the important PDF that was attached.

    23 votes
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    5 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Starting in Version 6.8 we added the ability to strip images in email (by size and type). In 6.9 we added the ability to exclude all inline images. In the dialog you have the option to choose what is stored first, the email body or the attachments. Additionally, with Version 6.11 you will be able to store each attachment individually with separate store configurations.

  3. Introduce Document Identification to the Docuware Import

    The Docuware printer is great because based on OCR it can identify documents so that it can choose which Docuware printer profile to use. For example if an invoice from “Vendor A” is received it knows the document layout for indexing for Vendor A, and likewise for Vendor B, etc. Furthermore based off the identification it can determine the destination such as storing in a specific cabinet or basket.

    Docuware Import should be given the same functionality, such that it is able to identify documents based off specified identification regions. From this identification it should be able to determine which…

    22 votes
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    1 comment  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support Office/Outlook 64bit for Connect To Outlook

    Currently, only the 32bit version of Outlook is supported for Connect To Outlook.

    20 votes
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    3 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow for Meta Index files like in Active Import

    There was a significant loss in functionality when Active Import was replaced with Import. The addition of Meta Index Files would be very helpful.

    18 votes
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    2 comments  ·  Indexing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remove the barcode page after import

    At times, customers do not allow us to stick on the barcode into the original documents. Hence, you have to print out the barcode page to do the splitting of the document-type.

    After importing the documents and doing the splitting the DW Import does NOT have the option to remove this inserted barcode page. It is found in Active Import module.

    I strong recommend to include an option to remove the inserted barcode page to complete the effectiveness on the Barcode insertion.

    12 votes
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    2 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enhance document separation based on barcodes

    Importer allows you to specify OCR criteria for splitting of documents rather well. For barcodes, this is not possible yet. It would be great if you could enhance this so that a specific value from a barcode (either full code or part of that code) can be defined. You should also consider allowing the length of the barcode as a criterium for separation.

    11 votes
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    1 comment  ·  Splitting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Windows Explorer Client - Edit Documents

    When a customer is using the Windows Explorer Client they should be able to edit the doc(as long as they have the rights) by double clicking rather than having to right click and edit.

    It is very confusing that if you double click you can edit the document & save it back to the same location but this does nothing to the document within DocuWare.

    8 votes
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    1 comment  ·  Windows Explorer Client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Connect to Mail

    Connect to Mail is able to store only attached documents like a PDF invoice included into the corresponding e-mail. There is a problem with signature and images in relation with the e-mail because they are considered like attached documents too. Result is a document with several pages and the only needed is the Invoice PDF

    6 votes
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    Completed  ·  0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Storing multiple files with WEC.

    When store multiple files using DocuWare WEC there should be an option to store multiple files with out have the store dialog being displayed for each file. The was an option of DocuWare 6.5 but has been removed from DocuWare 6.6.

    6 votes
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    2 comments  ·  Windows Explorer Client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Restore the ability to connect SmartConnect to a read only connection.

    You cannot connect docuware desktop apps (or officially the mobile client) to the read only platform instance. you could do these things in 6.1.

    5 votes
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    2 comments  ·  Smart Connect  ·  Flag idea as inappropriate…  ·  Admin →
  12. Seperate the Delete Page and Delete Document or give an "are you sure" question before it deletes

    So many times we have scanned a large document and went to delete out a couple of blank pages and the Delete document was accidently hit and you loose everything. Either create an "are you sure" option for the Delete Document or move it away from the Delete Page

    4 votes
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    0 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow the end user to change the page size in DocuWare Printer.

    By default the page size sent to a basket from DocuWare Printer is A4. Although this can be changed in the registry, this is not convenient for the end users. I propose that the end users be allowed to change this in the Windows printer preferences dialog. Additionally, it would be beneficial if separate instances of the DocuWare printer could be created for different page sizes- e.g. DocuWare Printer Letter, DocuWare Printer Legal, etc.

    4 votes
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    Completed  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow Connect to Outlook to be configured to import from sub-folders

    Connect to Outlook should have the ability to also read from folders below the source folder identified in the configuration. For example, an attorney has a client folder with sub-folders below the top level client folder. The sub-folders contain the emails associated with the various matters that they are working on for the client.

    3 votes
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    0 comments  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Connect to Outlook to use folder names for indexing

    Add an option in Connect to Outlook that allows it to dynamically use the folder name in Outlook to populate an index field in the file cabinet.

    3 votes
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    1 comment  ·  E-Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Lack of functionnalities - Scan - Import modules

    We are missing 'Capture' functionnalities within the Import & scan modules:


    • Blank pages removal

    • Index Enhancement: Database lookup (as in the old active-import module)

    • Allow index 'handling' Ex, barcode recognition + split barcode values for assigning to other index fields,...

    It's seems actually be designed for manual indexing & templates.

    Kind Regards

    3 votes
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    0 comments  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Mario Schwarz responded

    This is available with version 6.5. Index enhancement is only available with Autoindex

  17. Add document identification to DWImport

    Please think about adding the identification option in Docuware Import.
    When printing documents, you have the ability to identify a document based on a bar code or text value and then assign it to a template to then determine what zone you will scrape data for indexing. In dwimport you do not have this so each template needs its own import job. We get around this by scanning or dropping electronic pdf's to the DWPrinter watch folder and then identifying the document based on the identification tab. It works perfectly so I assume it's using the same exact technology. No…

    2 votes
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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Provide more information with the history

    The current history provides NO information as to why there was a warning or an error . It would be helpful as to WHAT the warning was for and what the error was..ALSO IF the error was related to DATA that was poorly formed ie: bad field, bad date, etc it seems more prudent to provide the users a way to deal with theses images.....EXAMPLE: Image is being brought in using dwcontrol and the date field is a bad date (like Feb, 31, 2015) but the rest of the data is good, instead of FAILING the image and placing it…

    2 votes
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    0 comments  ·  Importing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make DW scanning faster. Each user could scan 1000 pages a day, not anymore.

    We use to scan 1000 pages a day with the thick client. Now with the new Web Client each user is lucky to scan 200 pages a day. Is there anyway to scan quicker? We feel like we have regressed instead of progressing. We do not like the DW Web Client.

    1 vote
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    1 comment  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,
    we are constantly working on a way to improve the performance of DocuWare Desktop and its scan possibilites. In the recent version and also in the upcoming version we also implemented additional functions to process much more than 200 pages a day.

    Just as a rough benchmark: Without using OCR, DocuWare is able to scan up to 100 pages a minute. Of course the performance is always dependent of each system and its settings.

  20. Allow to zoom larger size to look at document when looking at thumbnails

    Allow to make the thumbnail larger to see document when scan for example increase size to 100 to 150 etc.

    1 vote
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    1 comment  ·  Scanning  ·  Flag idea as inappropriate…  ·  Admin →
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