Single Sign-on is great however it automatically add all users from AD into Docuware and assigns them a license automatically.

This process negates the AD user management feature, if they still need to assign licenses manually. Additionally I noticed that ALL AD Groups could be added to Docuware automatically, typically only a subset of AD groups are used in Docuware.

Synchronize documents from Google Drive or Dropbox

It would be nice to have a dashboard in the admin tool with key performance indicators, such as Documents stored for the day, Maximum concurrent users, Number of registered users, # inactive users that didnt use Docuware in 3 months), current logged in users, data in for day (vs historical average), data out for day (vs historical average), Available storage (with estimated time before storage is full), Available resources, Critical errors (servers, workflows, etc.)

For Docuware to know who the manager of anyone else is, would be more efficient for approvals, example travel requisitions or leave approvals.

When creating Request containers, the files are written to the default temp directory for DocuWare. If the Request cabinet is very large, the C:\ drive can fill up and crash. Need to be able to select an alternate location to write the temp files.

For users that don't have access to the system configurations, there is no way to know what server you are connected to once in the admin tool. Client has a test system and production. Yes, they have to type the server name in to connect but they want something, either top bar or bottom bar, to state which server they are connected to. That way if they get distracted, they don't have to log out and then log back in to figure out which one they are connected to.

Please allow the stamp text area to use DocuWare variables like user name and data/time variables.

Currently the user and date/time can be added as default stamp text but it's in a hard coded order.

Being able to change that order and potentially mix it with additional info would be helpful.

So instead of the standard stamp of this

Username
Date time

I'd like to be able to configure it to this:

Date time Username

Or this:

CSR Username Date time

Essentially adding variables to the text area opens up a lot of additional options when designing stamps!

We recently came across a customer that is using a rather large number of index fields due to their process and using Task Manager that we needed to run an Audit on a document to show what had happened. Most of the information was not displayed in the audit because there is a limit of 500 characters in the column width in the table created by DW when creating a logging agent. I would like to request that this be changed to MAX and not 500 as we then lose the ability to truly capture audit data on documents.

In some scenarios it'd be very useful to be able to include FullText criteria in File Cabinet documents filter for let's say a deletion workflow.

In the data connector or external list configuration allow the ability to set the sort order by one or more fields in the data connection. Allow workflow designer or sys admin to define or modify the SQL query used to pull the data for the external select list to use WHERE and ORDER BY clauses.

In 7.4, the ability to use different URLs was removed.
It is not possible to use http://hostname/docuware and http://hostname.my.domain/docuware at the same time.

This especially has a huge impact to customers who have their DocuWare reachable from outside their own network, as the server often has a different DNS Name and URL for external connections. 7.4 basically removed the ability to have your DW Server available for external connections.

Please bring back the ability to have multiple Web Connections or to allow traffic from every IIS Site binding.

If a License is held open a new AD user will auto-populate. This is a flaw and security issue. At the least it should be able to be disabled.

It would be very helpful if .xml files were kept in sync with the DocuWare index database automatically.

As it stands now, if there is database corruption that exists beyond the timeframe of database backups, any index edits can be lost.

This feature would also help future upgrades and data moves from having corrupt or missing index data. We recently discovered a file cabinet with database and xml issues. It was caused by some improper handling of past upgrades. The issues could have been minimized by syncing the xml files with the database.

List all recent critical errors:
2018/03/18 Workflow Server Stopped [View Detail]
2018/03/18 Content Server Stopped [View Detail]

I've been informed that shared mailboxes do not work with Connect to Mail.
However with the move to Exchange Online, and it being licensed per user, we have to use shared mailboxes not user accounts with a mailbox attached.
Being able to use shared mailboxes would reduce cost and user management complexity.

Hello,

Our organization uses google analytics for reporting on all our websites and applications. We would like to incorporate DocuWare into this reporting. Is this available already or planned?

Thank you.