Configuration (English)

Please post all ideas that concern the configuration of DocuWare in this forum (i.e. DocuWare Administration, Workflow Designer, Desktop Apps).

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  1. Auto Index Failure Notification

    When an Auto Index error occurs the workflow stops. There does not seem to be any type of notification that occurs, and typically is discovered by the end user when indexes are missing. An email notification to the admin would be great so they could address the error prior to an end users discovering it.

    4 votes

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  2. administration tool: allow confirm before exit when pressing OK

    In the Administration Tool I know that I'm not the only person who wants to apply a change and every once in a while accidentally hits the OK button instead of Apply. I think it might be sufficient to rename it "Save and Close" ... I do appreciate the Ctrl-S and I'm trying to build that habit, but still. Keeps getting me.

    4 votes

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  3. Allow Admin to limit days and times a user can sign into DocuWare.

    Allow the Admin to limit the days and times a user can sign into Docuware.

    4 votes

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  4. Allow edits to the web page

    Currently on the v 6.7 web page there are three options for login, Docuware Account, Active Directory and guest. We only have a single organization so we do not use that filed and the user leaves it blank. The Windows Account page will not be used from the outside. The Guest account is disabled, as we only use the Docuware account option. I would recommend the following options be enabled:
    1. If there is a single organization and that field will not be used, allow it to be disabled to avoid confusion on behalf of the end users.
    2. If…

    4 votes

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  5. Improve Auto Indexing fault tolerance on error

    Auto Indexing will go into error state after first seeing connection loss and not re-attempt without manual starting process from DocuWare Administration Utility.
    Allowing for another attempt after a set time-frame would greatly help managing this module as re-starting these processes can become very time intensive.

    4 votes

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  6. Notification

    A document stored in the file cabinet ready for email notification. (so in the notification table). A user logs in during the day and approves invoice randomly… At 4pm (or whatever time you assign) however, he will still get an email notification to let him know that he has invoices to approve even though he has already completed his action. It would be good if we could remove this. What do you think?

    4 votes

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  7. optional fields for groups or user defined tables

    For index filters in profiles we often use a database view on the DocuWare Users and grups ("dwGroups, dwUsers, dwUserToGroup").
    This helps to make a SQL index filter with the user-group settings.
    Often the group name itself is implemented in the index filter. For example the users in the DW group with the name "grp_Accounting" are just allowed to see documents of the business unit "Accounting".
    SQL index filter: CURRENTUSERLONGNAME() IN (SELECT v.User FROM View V Where (dwdata.dbo.archiv.)BusinessUnit = LEFT(3,v.groupName)
    (or something like that)
    If there would be a possibility to give groups optional fields we could take this information…

    4 votes

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  8. Bring back multiple Web Connections/URLs (removed in 7.4)

    In 7.4, the ability to use different URLs was removed.
    It is not possible to use http://hostname/docuware and http://hostname.my.domain/docuware at the same time.

    This especially has a huge impact to customers who have their DocuWare reachable from outside their own network, as the server often has a different DNS Name and URL for external connections. 7.4 basically removed the ability to have your DW Server available for external connections.

    Please bring back the ability to have multiple Web Connections or to allow traffic from every IIS Site binding.

    3 votes

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  9. Administrator: Performance Indicators

    It would be nice to have a dashboard in the admin tool with key performance indicators, such as Documents stored for the day, Maximum concurrent users, Number of registered users, # inactive users that didnt use Docuware in 3 months), current logged in users, data in for day (vs historical average), data out for day (vs historical average), Available storage (with estimated time before storage is full), Available resources, Critical errors (servers, workflows, etc.)

    3 votes

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  10. allow configuration of teams and team leads for easy approval workflows.

    For Docuware to know who the manager of anyone else is, would be more efficient for approvals, example travel requisitions or leave approvals.

    3 votes

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  11. Allow selection of location to write temp files for Request container

    When creating Request containers, the files are written to the default temp directory for DocuWare. If the Request cabinet is very large, the C:\ drive can fill up and crash. Need to be able to select an alternate location to write the temp files.

    3 votes

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  12. Have server name in admin tool for non admin users.

    For users that don't have access to the system configurations, there is no way to know what server you are connected to once in the admin tool. Client has a test system and production. Yes, they have to type the server name in to connect but they want something, either top bar or bottom bar, to state which server they are connected to. That way if they get distracted, they don't have to log out and then log back in to figure out which one they are connected to.

    3 votes

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  13. incomprehensible Restriction on Stamps

    If I have an approval stamp and I name it APPROVE and assign it to a single file cabinet and user group. I can NEVER create another stamp that has the display name APPROVE again. Even for a different file cabinet, even for a different user group. -Because of the backwards way you guys treat DISPLAY NAME vs NAME when configuring a stamp, I cannot have a duplicate DISPLAY NAME, really? This is never the case ANYWHERE! What if I wanted to assign another approval stamp to another set of users. I then have to name that stamp something else,…

    3 votes

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  14. Make DocuWare variables available in text area of stamp

    Please allow the stamp text area to use DocuWare variables like user name and data/time variables.

    Currently the user and date/time can be added as default stamp text but it's in a hard coded order.

    Being able to change that order and potentially mix it with additional info would be helpful.

    So instead of the standard stamp of this

    Username
    Date time

    I'd like to be able to configure it to this:

    Date time Username

    Or this:

    CSR Username Date time

    Essentially adding variables to the text area opens up a lot of additional options when designing stamps!

    3 votes

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  15. Increase Logging Table Column width from 500 characters to Max

    We recently came across a customer that is using a rather large number of index fields due to their process and using Task Manager that we needed to run an Audit on a document to show what had happened. Most of the information was not displayed in the audit because there is a limit of 500 characters in the column width in the table created by DW when creating a logging agent. I would like to request that this be changed to MAX and not 500 as we then lose the ability to truly capture audit data on documents.

    3 votes

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  16. Include FullText field in General Search Dialog(Docuware Administration)

    In some scenarios it'd be very useful to be able to include FullText criteria in File Cabinet documents filter for let's say a deletion workflow.

    3 votes

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  17. Related documents - New condition "Is contained"

    Add new condition to document relation.

    Ability to search is a specific field value "is contained" in a cabinet field.

    2 votes

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  18. Simplify setting up SSL for use with DocuWare

    With DW 7.6 requiring the use of SSL, the ADP's need a simpler way to set this up for our customers. It is concerning that we have to open up a hole from the Internet to each DocuWare server, just to use a SSL certificate to plug the aforementioned hole.

    I was reading about a hardware vendor who purchased a SSL Certificate and then each of his customers could use his certificate by adding a 'prefix' to his domain URL, i.e. peters.docuware.com.

    I believe that would eliminate the need for each DocuWare server to be internet-facing, just to use SSL

    2 votes

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  19. New password request email in the user's language

    Currently, when a new user is created, a request email is sent to set the password in the language of the administrator who creates it.

    We suggest that in the new user registration form, the user's language selector is included, and that the email is sent in the language selected for the user.

    Actualmente, al crear un nuevo usuario, se envía el correo de solicitud para establecer la contraseña en el idioma del administrador que lo crea.

    Sugerimos que en el formulario de alta del nuevo usuario, se incluya el selector de idioma del usuario, y que el correo se…

    2 votes

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  20. make Docuware FIPS compliant

    make Docuware FIPS compliant. My site requires FIPS for all PCs.

    2 votes

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