Choose if a File Cabinet Document is brought in As Stored or converted to PDF
Docuware has been inconsistent with Trays. Some versions convert all documents going into the tray from the file cabinet to PDF and current versions do not.
There are good reasons for both.
In the case of a legacy system that was once all TIFF images this is very helpful to bring them up-to-date.
In the case of loosing the ability to maintain a records integrity, it should not be allowed.
If you allowed administration to choose a Trays ability to convert or not would allow both.
Thank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases.
DocuWare does not convert document types during import or storage. A document is only converted to PDF when annotations are merged to an image file in the Viewer.