Add manual entry feature to Smart Connect
In our environment, the OCR portion of Smart Connect has proven to be extremely unreliable. We would like to request a feature where you can enter a Smart Connect key combination and a dialog window pops up into which you can manually enter a search term or phrase (such as a patient ID) and have a search performed using that term.
We currently do not plan anything accordingly. Mainly because there will be new funtionality with the next DocuWare Version 7.4 in Smart Connect and I believe this functionality will help you solving your desired use case. There will be a functionality where Smart Connect will not rely on OCR but search for the element you have highlighted in the software.