enable sending a flattened PDF version of a document out of Docuware
Enable saving a flattened version of a document to in turn mail out of the system or within the email workflow tool, enable flattening a copy of the document for customer facing.

Thank you for your idea.
We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
-
Jeff commented
Second this request. While testing, I was able to redact an area of a document with a solid rectangle annotation. When I send this document by email, with annotations, it looks correct to the recipient, however, if the recipient drags their mouse over the box, they are able to copy and paste the text into a text editor to reveal what was supposed to be redacted.
I would say anything being emailed, or downloaded from DocuWare with annotations, those documents should automatically be flattened to prevent an unintended release of information.