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Please post all ideas that concern the DocuWare client in this forum.

How can we improve the DocuWare Client?

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  1. Optional Cloud Expiration Countdown Login Dialog

    Please provide an optional count down for clients so they know when their DocuWare Cloud will expire. This should be enabled by the reseller on a case by case basis. I believe it should be offered when the client logs on with 30 days to go. Each time they log on with 30 or less days of service, a dialog could come up presenting the number of days remaining.

    1 vote
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      0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
    • Docuware Notification

      We are interested in changing the title "Docuware notification" when we receive an email from noreply@docuware.cloud, is it possible?

      10 votes
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        1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
      • Limit locations where DocuWare Cloud can be accessed

        Option to add public IP Address to filter locations where DocuWare Cloud can be accessed.

        Must be option to have this setting altered by DocuWare support team.

        1 vote
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          0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
        • "Scan to FTP" with Auto Rotate

          When using Scan to FTP to avoid having to use a local folder to be monitored by Desktop Apps, we cannot enable Auto Rotate when scanning directly to FTP... it would be extremely helpful to have that feature as the user otherwise will have to rotate the document manually either before scanning or afterwards in DocuWare.

          1 vote
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            0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
          • Multiple sorting in workflow and / or list

            Multiple sorting in workflow and / or list

            1 vote
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              0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow wildcard for store dialog select list or increase # of entries that can be viewed in drop down.

              I suggest that DW cloud allow wildcards to narrow down select lists. I have a user with a long select list and it is very difficult to get to the entries after 1-50, especially since the first 15-20 characters on the select list options are all identical. Either make the select list view in cloud longer or allow * to narrow down field.

              1 vote
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                0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
              • 3 votes
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                  0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                  • Speed Up Cloud Imports

                    When uploading to the Cloud, there isn't a way to prevent OCR process occurring. Only with On-Premise, is there a selection for "RUN AUTOMATIC TEXT AND BARCODE RECOGNITION ONLY IF REQUIRED". It is seen if this is not checked for On-Prem, imports are slowed. DocuWare has stated by default, Cloud always performs this task and slows the process.

                    Please provide the option for Cloud.

                    1 vote
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                      0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                    • Sort out the loading page for document trays in configurations

                      This is a cloud issue. We have a lot of document trays and 9/10 times when I open the document trays page in configurations it doesn't properly load requiring me to refresh several times until can finally scroll through them.

                      The load times for them is too slow.

                      1 vote
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                        0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                      • Update the status of the cloud more frequently

                        The product overview page is not updated frequently enough for us. It should be updated more frequently than it currently is. We basically have to guess how much storage we are using most of the time.

                        1 vote
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                          0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                          • Restore workflows in the cloud

                            If DocuWare expects their ADP's to move any of their larger clients into the cloud from on-premise systems, they will need to allow us to create Restore Workflows on DocuWare-Online.

                            Synchronizations are to unreliable, and export workflows take an excruciatingly long time to run.

                            We need to be able to FTP the documents up to the cloud and then only have to run a restore workflow to update the database.

                            Tech Support claims this would compromise security, but that doesn't make sense.

                            1 vote
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                              0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                            • In Docuware Cloud create a connection to a local database and through autoindex can download the log of events of each filecabinet.

                              In Docuware Cloud create a connection to a local database and through autoindex can download the log of events of each filecabinet.

                              1 vote
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                                0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                              • enter and use URLs in the DocuWare index fields.

                                Being able to enter and use URLs in the DocuWare index fields would be a huge help. This way users could potentially access other platforms, website, etc . directly from Docuware once the url is saved in an index field.
                                I have also received this request from a customer.

                                Thanks

                                4 votes
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                                  0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make DocuWare support SAML/(Azure) AD/LDAP/SSO in order to be more GDPR compliant

                                  Dutch customers want to have a better and more secure way to login to the DocuWare client. Although DocuWare says it's GDPR compliant, it's the way customers use DocuWare that requires a more secure way of logging in.

                                  f.e.

                                  SAML/SSO: This way people can use a identity provider instead of local users. Authentication of logging in will be done by de iDP (f.e. Topicus KeyHub).

                                  (Azure) AD/LDAP: This way user sync can be done from 1 central point and then users can be disabled within AD.

                                  18 votes
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                                    3 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow restrictions of access to the Cloud from some workstations and/or only work hours

                                    A prospect would like to restrict Cloud access to their personnel to only be allowed from their internal network or specifically authorized outside workstations. Is this possible? They do not want to use VPN to connect externally to their internal network and then to the Cloud. Are specific hours of operation available? Any suggestions will be welcome.

                                    3 votes
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                                      1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Multi-factor login authentication as a security option

                                      It would be nice to be able to have a multi-factor login authentication as a security option. We have users who work in DocuWare while they are on the road and it would be nice to toggle this feature on/off per user as an extra layer of security.

                                      44 votes
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                                        10 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Re-enable the DocuWare Idle Session timeout functionality for Web clients that existed in pre 6.5 versions.

                                        Re-enable the DocuWare Idle Session timeout functionality for Web clients that existed in pre 6.5 versions. Virtually all software products support idle session timeouts for security reasons and to free up system resources.

                                        4 votes
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                                          1 comment  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Fix the constant cabinet locking

                                          System is always locking cabinets and lists. Also, can't find current documentation on web site.

                                          1 vote
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                                            0 comments  ·  DocuWare Cloud  ·  Flag idea as inappropriate…  ·  Admin →
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