Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
149 results found
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Add ability to import the contents of .ZIP files.
If you receive an email that is automatically set to import attached pdfs, it would be helpful to import the contents within a ZIP file, if they are pdfs. Client receives invoices from vendor in ZIP format as they receive a lot of invoices at the same time.
2 votes -
Ability to lock positions for form fields
I would like the ability to lock positions for form fields. I have some hidden fields and when I run the form one of the visible fields moves over the location where the hidden fields are. I want it in a specific place and not to move.
3 votes -
edit&send : upload files when they are closed
If you open multiple Excel files (stored in a file cabinet) through the edit option in the viewer they are updated in DocuWare only when you close excel app but not when you close the file. We often lose data. It would also be interresting to upload the files not only when we close the app but also when we save changes just like when the file is in the document tray.
1 vote -
Download diganostic data to simplify troubleshooting and support process
Offer a simplified solution to gathering all debug data available on the on premise server.
Currently we need to trawl through various file structures to retrieve the various log files that could relate to an issue whenever we escalate another issue to support.
Would be nice if the Admin tool offered a way to zip up debug files and place them somewhere on the server
1 vote -
Insert or Append
I believe it would be very useful to have the ability to open an existing document and have the option to Insert (Before or After) a page and the ability to Append files. This would easily allow a user to replace an outdated or incorrectly scanned page or Append additional files to a document. Having to unclip, scan, insert, resort, and clip files is VERY annoying to all of our users.
7 votes -
DocuWare Desktop Needs To Store Information On When A Folder Configuration With An Interval Set Runs
The Document Processing Folder/Import configuration can be configured to run at a regular interval. Although, to set the time for it to run, one must run it for the first time when it is supposed to run for it to be scheduled to run. Unfortunately, DocuWare Desktop cannot record the time it last ran.
As a result, if DocuWare has to be restarted it has no way to know when to run. Therefore, since the job is active, it runs, which disrupts the schedule. SInce the Interval can be set, DocuWare Desktop should be able to honor the Interval when…
1 vote -
Provide some Error messages on the Desktop Uploading.
It's come to my attention that if you are pointing a connection to a local folder to upload into a DW instance. If the agent stops there doesn't appear to be any error messages either pop up in the app or via the windows notification pane. (the app is installed on a Server OS is this make any difference) this means as a user we have no idea as to why something has failed. it would be very useful to see a message of be able to be pointed to a log perhaps to see the messages as try and…
1 vote -
Add a way to simulate a time-out in a "Wait For" activity (for demo purposes)
Add a way to simulate a time-out in a "Wait For" activity (for demo purposes) to show a customer how a "time-out" email will look.
1 vote -
Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching.
Enable Outlook Signature to attach automatically when sending from Docuware Web app opposed to manually attaching with the Signature button. Even if you have a signature enabled it will not attach your signature when sending from Docuware.
4 votes -
Clean Wipe Tool
Be great to have a clean wipe tool to help with upgrade/reinstallation problems due to corrupted installs on client machines. This can often be very time consuming when problems arise and be great to have a tool to fully do a clean uninstall of the Desktop Apps (remove all file locations and registry items).
10 votes -
Hyperlinks on documents before being sent to DocuWare Printer should not turn to Text
When printing with DocuWare printer all hyperlinks on a document turn to text. Many customers ask that it should stay as hyperlinks.
3 votes -
Version number displayed on the Docuware Desktop app screen
Display Desktop app version number somewhere on the screen so its a point for users to validate after an upgrade
3 votes -
Backward Compatibility
If you support multiple DW environments, you're bound to get caught in between versions of Cloud. Half your customers on the older version, half on the newer version, and whichever one you're working on will inevitably be the wrong version of Desktop Apps. Wouldn't it be great if the latest version was backward compatible? I think so.
16 votes -
Certificates not installed locally. Centralized installation
It is normal for company certificates to be installed centrally, not locally.
It is essential that DocuWare be able to use these centralized certificates, for example "RedTrust" https://redtrust.com/
It is not always possible to use a locally installed certificate.7 votes -
Know if a document is signed with a certificate
It is important that from the viewer there was an indicative mark or from the "document processing" template a field of the filing cabinet could be indicated that would take a value depending on the result of the signature.
In version 5.1, there was a mark in the viewer that indicated if a document was signed with a certificate.4 votes -
allow user to select a splitting character for Document Processing configuration
When trying to fill a keyword index value, we currently need to create as many areas as values that we want to read. It would be nice to draw one single area, and then specify "splitting character is a blank, or a \n, or a hyphen" or whatever.
What would be even nicer would be to select if the string split should occur before or after this character :
If my string is B123456789B123456790B123456791, splitting character would be "B", but i'd like to keep it in splitted string values.Best regards,
François Tassy
7 votes -
allow readout areas between two anchors in Document processing
It would be nice to have the possibility to draw 2 anchors, and have DW Desktop Apps spanning the area in between.
7 votes -
DocuWare Cloud Desktop Apps has to support install on AWS EC2 environment.
Currently, Desktop Apps is not supported for AWS EC2 environment.
As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
They want to have a PC for that in a cloud such as AWS outside the company.2 votes -
Change Log Collector, it should collect all current log files
Currently when I open a support case with DocuWare I am always asked to add log files. I do not always remember where they are. It is troublesome to always have to navigate and select the correct log files.
The Log Collector provided by DocuWare only collects files from DocuWare Desktop Apps. Wouldn't it be possible to collect all logfiles within the last 24 hours?
Sometimes I have issues with Local Data Connector, sometimes I have problems with Auto-Index. I would like to have one way how I can provide all relevant information to DocuWare support.
It would be great…2 votes -
DocuWare workflow email service can't send document with correct time stamp annotation
Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
Please enhance DocuWare workflow to allow email service able to cater the time zone setting.1 vote
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