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Desktop Apps (English)

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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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154 results found

  1. Be able to control the body of an email with the Edit and Send application.

    Have the ability to control the default text in the body of an email with the Edit and Send application.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  2. Desktop App version report

    It would be great to have a reporting tool to see which users/pc's have what version of desktop apps. With DW Cloud getting automatically updated, it would be nice to run that report ad-hoc to see who still needs to get updated.

    1 vote
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  3. Allow formatting of Arithmetic Expressions

    Allow newline & tab characters to be included into arithmetic expressions so that they can be human readable.

    10 votes
    4 comments  ·  System  ·  Admin →
    How important is this to you?

  4. Preview Windows capability in WEC

    For documents stored on a local machine, users are able to preview the document by hitting the 'View' option in File Explorer and then selecting 'Preview plane'. Once a document is selected, a preview is displayed, which allows the user to now have to open the document to read it.

    This would be a nice feature for WEC if users didn't have to:
    1) Download and open the file
    2) Open the file in Web Viewer

    2 votes
    0 comments  ·  Windows Explorer Client  ·  Admin →
    How important is this to you?

  5. One button for nested windows

    Many applications have nested windows. Users often will have multiple Order windows open at once. It would be beneficial to have one SmartConnect button located in the main application window, and when the button is pressed, it runs the search on the current active window.

    8 votes
    0 comments  ·  Smart Connect  ·  Admin →
    How important is this to you?

  6. Shortcut to Desktop Apps selectable

    After every update of the DocuWare Desktop Apps there is a new shortcut for the Desktop Apps. It is not selectable if this shortcut should be created or not after each setup or update. Sometime there is no need for a shortcut to the Desktop Apps in general. Or at least not for the desktop apps themselves, but for the designer or the administration.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  7. DocuWare Import Service Needs Error Notification Capability

    The DocuWare Import Service desperately needs some kind of email notification to alert administrators when documents are not going into the system. I have been having an issue lately (I am working with support on this) where documents coming in through the import service are erroring out with a 401 error. I have no way to know this is happening without manually checking the import history or my users telling me there is something missing. Admins need some way to know there are issues so they can be resolved in a timely manner. Unresolved issues lead to users losing confidence…

    20 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  8. Allow naming of documents prior to scanning process

    Manually naming each specific document prior to scanning each individual document into the document tray. Much more convenient to locate files if they have already been named. Currently it looks as if you will have to "rename" each document AFTER the scanning process is complete.

    1 vote
    0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  9. Smartconnect use readonly license

    Smartconnect cannot use the readonly client without installing the webservices on a second web server. Please add the ability to have Smartconnect use the readonly license without having to make the whole platform services site read only. This worked in previous versions of DocuWare.

    6 votes
    0 comments  ·  Smart Connect  ·  Admin →
    How important is this to you?

  10. Add a color dropout option

    Color dropout option for red, green, blue – Client is currently having trouble sometimes when scanning documents on colored paper even when scan configuration options are set to use greyscale

    1 vote
    0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  11. Include ISIS driver support

    Client understands that DW DTA utilize WIA / TWAIN drivers and has asked that ISIS driver support be added as they have had issues using both the WIA and TWAIN drivers.
    They asked that we enter the request on your site.

    3 votes
    0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  12. Log which duplicate import configurations are found

    When using automatic identification on Import/Printer/Scan configurations, sometimes a document may match multiple configurations, and rerouted to the default inbox. The log file mentions that "more than one configuration was found" but it doesn't tell us which ones it matches. Troubleshooting requires opening each configuration and checking the identification settings. This is very time consuming if there are many import configurations.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. silent

    Would it be possible for you to add, an additional parameter in the installation of the desktop client (the installation path). I found myself stuck at a customer who is under Cytrix. applications are published and install on another drive

    1 vote
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  14. Smart Connect Smart Search: "OR" the values retrieved in an List Readout Area.

    Smart Connect Smart Search:

    Please "OR" the values retrieved in an SC List Readout Area.

    If you have two Readout areas on a form (A & B) SmartConnect will (automatically) "AND" the values (A AND B) to retrieve the correct record/document from the database. BUT if one of the Readout areas is a "List" of values (B,C,D, etc)... it breaks. It SHOULD (A AND (B OR C OR D)). This functionality is present in the standard search dialog...

    2 votes
    2 comments  ·  Smart Connect  ·  Admin →
    How important is this to you?

  15. Add 4x6 size to the DocuWare Printer registry change

    For the registry change in DocuWare printer, add the 4x6 size for labels. We would like to use printer redirection to capture a shipping label, and send it to a printer.

    1 vote
    0 comments  ·  Printing  ·  Admin →
    How important is this to you?

  16. Allow import from Azure Storage

    Option to import documents directy from Azure File Storage

    1 vote
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  17. can we name our documents before scanning so that we can find it easily in our tray

    We were able to name our documents in Fortis before scanning but don't seem to be able to do so with DocuWare. It makes it easier to find a document in your intray without opening up each one.

    2 votes
    Not currently planned  ·  0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  18. Allow someone to delete an auto upload that is pending.

    If papers are in auto upload but do not load there should be a way to delete them with a click of a button.

    4 votes
    1 comment  ·  Scanning  ·  Admin →
    How important is this to you?

  19. Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work.

    Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work. Our school uses 99.5% Mac OSX. The web capabilities are the only way we can make use of DocuWare. But all features are not available, specifically, Desktop Apps (scanning, printing, etc.) These are the functions that we desperately need.

    Thanks,
    brs

    86 votes
    27 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  20. Connect to Outlook storing using selective select list

    Customer currently stores documents from the tray and uses selective select lists for indexing. However when the customer does a store using connect to outlook they are not presented with that as an option. Since it is not there they are forced to put the email in a tray and store from there to access the select list and extra steps. Having it available right out of outlook would speed up there process and maintain indexing consistency which is very important.

    2 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?
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