Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
142 results found
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Implement an import jobs failure notification feature
Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.
58 votes -
Enable OCR for automatic recognition of non-PDF documents in DW Import
When creating a new Import configuration you can use OCR for setting up automatic recognition as well as splitting and indexing, but only on PDFs. Since users use Import for more than just PDFs it would be great if that was available, since DocuWare routinely OCR's a stunning number of document types in other areas of the application (ie. point-and-click indexing, full-text search indexing...)
3 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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The import makes no sense
I currently have 4 imports with 300 to 9i000 files to be stored, When I press the Start ONCE, an import starts AND KEEPS GOING with no way to stop it. EVEN THOUGH the import says it is STOPPED it is not the RED STOPPPED but the IN IDLE stop....but is is still moving images. Then it give me a warning but the warning seems to mean nothing as Everything got stored....The whole thing is confusing.
So to fix it I would:
1: Change the NOT Stopped and waiting to do something to IDLE
2: ADD a STOP button or…1 vote -
Allow multiple attachements in an E-Mail to be stored as seperate documents
When storing an E-Mail using CONNECT to Outlook, if the E-Mail has multiple attachments each attachment should be able to be stored as a separate document with a specific document type. Connect to outlook does not allow for this.
7 votes -
Add an option in the result list to “View Results in File Explorer”
We encounter many occasions where multiple files from multiple searches must be emailed in reply to an email or uploaded to vendor or customer sites.
Using "Send" of course causes blocking in Outlook so one needs to store the new message as a draft before continuing, and downloading multiple creates a zip file rather than individual files.
By allowing the user to view the results of a search in file explorer, this allows for efficient use of the web client search functionality while providing standard file based integration recognized by many other applications.
1 vote -
Allow customisation of Smart Connect button icon design
Allow customisation of Smart Connect button icon design (maybe ability to upload your own .png file?) so that the button matches the same look/feel/style as the 3rd party applications it is interfacing with.
This is key point from senior decision makers within orgs who sign off DocuWare orders, and it also ensures the Smart Connect feature looks as seamless and powerful as the actual user functionality which Smart Connect brings :)6 votes -
DW Import allows for splitting by criteria when using identification
To process batch scanning, it would be very helpful to have splitting by criteria option when having import identify PDF's that are coming in.
2 votesThanks for your idea. Unfortunately we need some more information to understand the usage.
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Split filename during import
A very handy feature to have would be able to split a filename into different index fields during import.
This feature already exists when reading content off a page as the "Cut out text" feature so I suggest adding when selecting the filename. I've run across import projects where there's a very structured file name (i.e. index1index2index3.PDF) and have the ability to split the filename into index fields would be very useful.
30 votes -
Using Connect to Outlook auto populate index fields from attachments
When a user has Connect to Outlook and they go to store an email with an attachment, it would be nice if the user could open the attachment and auto-populate the index fields with matching fields from the attachment.
4 votes -
Desktop Apps Export, import jobs
Provide a means of exporting import jobs configs created in Docuware Apps.
5 votes -
Ability to select a shared/group mailbox for Connect to Outlook watched folder
Right now, you can only configure the connection to your default mailbox. If you have a shared/group mailbox.. i.e AP mailbox, we would want the ability to select/create a watched folder within the group mailbox to track what items are pending to store.
5 votes -
Camera Metadata for indexing
Access Windows meta information during indexing files in the Document Tray or in Import Configurations. Many files contain native data that can be valuable in the documents index, ex., for photos, timestamps, camera Id and etc. - this would be an advance equivalent to point and shoot for the operator and a huge enhancement to Import
1 voteThanks for your idea.
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Process incoming documents from Connect To Mail with DocuWare Import
Our customer want split attached documents from e-mails automatically, they are testing both Connect To Mail and DocuWare Import, however, there is no way to process incoming documents from Connect To Mail with DocuWare Import.
As I see, a natural way to perform this is adding Document Trays like sources of an Import Configuration, another way is enabling DocuWare Import Configurations into Connect To Mail storing options.
Would be great have not to wait for next versión for this improvement, a hotfix would be great.
21 votes -
Move the settings location for DocuWare Desktop from the ProgramData to the LocalAppData
In terminal services environments that wipe the ProgramData on a daily basis, it is difficult to work with roaming profiles and have DocuWare desktop apps work efficiently. It would be great if, in the next version perhaps, DocuWare could go back to storing these setting under AppData or another roaming folder so that it is more friendly to terminal services scenarios.
6 votesTerminal servers are configured very differently in different companies. We already made some adjustments to commonly used options.
Which specific problems do you have currently? -
Autoscan/Scan hotkey
I feel like it would be a good idea to have the option to allow the scanner to automatically scan documents into Docuware when it detects that there are papers placed into the paper tray, or maybe even allow the user to assign a hotkey on the keyboard that will start the scanning process.
1 vote -
Create a cleanup tool which will allow the user to clean up documents which are stuck in pending
Create a "Clean Up" tool which will allow the user to clean up the client machines for those documents that get "stuck" in processing. Much like cleaning up cache, we need to clean up pending documents that are stuck, restart services, and restart automatically. A tool would make this easier for the user to do this from their own desktop.
4 votesTis is currently not planned, but the next versions should work better in this aea.
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Expand functionality in Import module
Please take the current (vs.6.7) "Cut Out Text" and "Replace Text" functionalities that are in zone and barcode reads and add them to "Dynamic" entries.
When importing documents from competitors systems such as ECopy, the file name often includes the indices separated by underscores (_). The "Dynamic Entry" option set to "File Name" combined with "Cut Out Text" function would allow these file names to be parsed correctly into the multiple DocuWare index fields.2 votes -
Emulate PCL Printing through Docuware Printer
If a client has a program that requires a PCL driver, it would be nice if the Docuware Printer could emulate PCL printing.
1 vote -
Allow to search across cabinets with Smart Connect
At the moment smart search is restricted to search in a single cabinet. Being the cabinet you select when you configure smart search. For us it would be great to press the Docuware button and to be able to search across multiple cabinets.
14 votes -
Add scripting for field values on Import and Smart Connect
Please add the ability to enhance extracted (OCR) data from documents during Import, Smart Connect and Printer. Having the ability to massage the data read (replace l with 1, z with 2, etc...) with vbscript or javascript would greatly enhance functionality.
1 vote
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