Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
149 results found
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Optinal notification when saving from DocuWare Explorer Client
When saving with the DocuWare explorer, the notification popup should be optional maybe with a choice of a non untrusive popup like the DocuWare desktop popup.
5 votes -
Add Driveletter to the DocuWare Explorer Client
If a driveletter could be assigned the DocuWare explorer client, shortcuts could be created and it would be showed as a normal drive, it would be easier for the customers and you could use scripting to transfer files and so on. It would not differ from a normal drive.
12 votes -
Connect 2 Outlook - Ability to open search in Outlook client instead of Outlook
When using a search in Connect 2 Outlook, the list is opened in Outlook. If many results are shown, and the customer wants a better overview it could be nice to be able to open the search directly in the DocuWare Client so you have the viewer ability and a better overview.
8 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Create info logs
We can see the import configuration, but we don't know who is using it or where. It would be great to have a running log file that contained details like:
8/8/2017 - user TGROESCHL enabled "To Doc Tray" import configuration on PC2
8/9/2017 - user TWEEMS enabled "To File Cabinet" import configuration on PC13That would tell me what the pc/server name is and also which user the desktop apps are connected as.
Could even take it a step further by recording job details, like "8 page document successfully submitted 8/9/2017 14:36:05" or "5 page document failed to submit 8/9/2017…2 votes -
Connect to Outlook only stores attachments that are 1 level deep
We often receive emails that are forwarded as attachments and those attached emails also have attachments on them. Connect to Outlook will only store the first level of attachments. We would like to see the ability to store multiple level of attachments.That way the forwarded email and also all attachments on that forwarded email are stored in Outlook.
7 votes -
Automatically update the Desktop Apps
I have many users that don't always notice when they have pending Desktop Apps updates and end up putting in support tickets for issues the update would resolve. Can you provide an option at least for the updates to install automatically?
38 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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connect to outlook
In Connect to Outlook, when using the "Send and Store" button, the user should be prompted to choose a cabinet. I know you can click near the arrow on the send and store button to get a list of cabinets, but users are just clicking the button and then a storage dialog pops up, but they have no idea which dialog it is or where they are storing to. Would be nice if when you click Send and Store, you get a choice of storage dialogs no matter where you click on the button.
2 votesThank you for your idea. Right now we see the existing implementation as suifficient, so we are not considering this idea for future releases.
If the demand for this topic increases, we will add it to future plans.
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Specify Destination for failed identification
I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.
15 votes -
Desktop Apps Port usage modification
Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.5 votes -
Regular Expressions for Processing Data in Import Configurations
It would be very nice to be able to use a regular expression when cutting out text in readout areas while assigning to index fields. The current options are very limited, and present some problems in processing.
The exact issue is discussed in this forum post: https://www.docuware.com/forum/english-forums/docuware-questions-about-usage-and-configuration/name-parsing-import-configurations
7 votes -
Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature
SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.
PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.
SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:
https://www.docuware.com/support_faq/index.php?solution_id=4707
We have seen this happen with and without the changes to the…
2 votes -
To review the file size of scanned images before uploading...
I encounter after scanning my images, that I am guessing how big my file size is. I have guessed wrong on many occasions and I then get an error "reached my maximum file size and cannot exceed 300,000 kb." There should be option that I can review how big my file size of the scanned images before hitting the upload button. That way I am not wasting my time of re-scanning the documents again.
3 votes -
Import jobs keep going or autorestart after failure
Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…
34 votes -
Failed Import Jobs to Document Tray - Nonsense!
In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back…
12 votes -
Make it possible to size the docuware scan screen smaller. Ability to move it left without it expanding to full screen
Look at the post
1 voteThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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Allow parallel connections to multiple DocuWare Cloud-Systems within the Local Data Connector.
Currently it is only possible to establish multiple connections between one DocuWare Cloud-Systems und multiple databases. Connecting multiple DocuWare Cloud-Systems with one or more databases in parallel is not possible right now.
8 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
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1 vote
Thank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
ability to add date/time stamp automatically when scanning.
The ability to automatically put date/time stamp on docs while scanning was available in DW desktop versions but is not currently available in the web version. Would be extremely useful when scanning a large document that needs a date stamp on it (legal documents) with out having to stamp individual pages.
3 votesThank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
Allow Docuware to scan in "actual paper size"... such as the applications. They are legal size. It cuts off part of it once uploaded
Consider page size. Applications are legal size
10 votes -
Give us the option to ignore embedded PDF textshots
Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.
5 votesThank you for your idea. Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.
As this seems to be a rare case maybe the following article will help (see No. 4 on https://www.docuware.com/support_faq/index.php?action=artikel&cat=185&id=1598&artlang=en)
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