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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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154 results found

  1. allow user to select a splitting character for Document Processing configuration

    When trying to fill a keyword index value, we currently need to create as many areas as values that we want to read. It would be nice to draw one single area, and then specify "splitting character is a blank, or a \n, or a hyphen" or whatever.
    What would be even nicer would be to select if the string split should occur before or after this character :
    If my string is B123456789B123456790B123456791, splitting character would be "B", but i'd like to keep it in splitted string values.

    Best regards,

    François Tassy

    7 votes
    0 comments  ·  Importing  ·  Admin →
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  2. allow readout areas between two anchors in Document processing

    It would be nice to have the possibility to draw 2 anchors, and have DW Desktop Apps spanning the area in between.

    7 votes
    0 comments  ·  Admin →
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  3. DocuWare Cloud Desktop Apps has to support install on AWS EC2 environment.

    Currently, Desktop Apps is not supported for AWS EC2 environment.

    As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
    They want to have a PC for that in a cloud such as AWS outside the company.

    2 votes
    1 comment  ·  System  ·  Admin →
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  4. Change Log Collector, it should collect all current log files

    Currently when I open a support case with DocuWare I am always asked to add log files. I do not always remember where they are. It is troublesome to always have to navigate and select the correct log files.
    The Log Collector provided by DocuWare only collects files from DocuWare Desktop Apps. Wouldn't it be possible to collect all logfiles within the last 24 hours?
    Sometimes I have issues with Local Data Connector, sometimes I have problems with Auto-Index. I would like to have one way how I can provide all relevant information to DocuWare support.
    It would be great…

    2 votes
    0 comments  ·  System  ·  Admin →
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  5. DocuWare workflow email service can't send document with correct time stamp annotation

    Time stamp is shown with local time correctly when user opens documents from DocuWare web client. However if the document is sent by Workflow email service, recipients will receive an incorrect time stamp document.
    Please enhance DocuWare workflow to allow email service able to cater the time zone setting.

    1 vote
    0 comments  ·  E-Mail  ·  Admin →
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  6. Replace individual characters in Barcode recognition

    When defining the indexing of documents in a processing configuration it can happen that e.g. a barcode is recognized with parenthesis as in (12)3456, but it would be necessary to remove these parenthesis. Currently, it is only possible to replace the entire value and not individual characters. A little extension to replace "(" by a space, remove it, or include regex functionalities would be very useful. Similarly, this applies to reading out text fields and removing hyphens in numbers, etc.

    1 vote
    0 comments  ·  Indexing  ·  Admin →
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  7. Provide dark mode for all DocuWare client applications

    Especially, if dark mode is activated in Windows 10 it would be really great to be able to switch all DocuWare client applications to dark mode as well.

    17 votes
    0 comments  ·  Admin →
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  8. Option to only Synchronize users in a Docuware Group.

    We don't want all our AD users to be added to DocuWare. There are way too many. Please give us an option in the User Synch Tool to only synch users that are in a DocuWare Group.

    1 vote
    0 comments  ·  System  ·  Admin →
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  9. basket per import job if document cannot be filed due to mandatory fields/conditions

    Hello
    it should be possible to set an "error basket" per import job (configuration) in the desktop app, in which documents are stored which cannot be stored in the archive due to unfilled mandatory fields or other errors.

    Currently, all import job use the user's default basket.

    2 votes
    0 comments  ·  Importing  ·  Admin →
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  10. Option to control email notifications generated by Directory User Synchronization

    Every time the Directory User Synchronization Desktop App creates a new User it will send an email to the user, requesting the user to set a DocuWare password.

    Several problems with the current behavior:
    The Tool does not contain any warning that this email is sent to the user.
    When using Active Directoy Single Sing On, there is no need for the user to even set this password.
    When running a test and a production system, there is no way to know which system the mail is from.
    The email is sent in the server operating system language, which generates…

    2 votes
    1 comment  ·  System  ·  Admin →
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  11. I suggest that you add a search option in the Desktop apps program.

    Have the ability to search in the Import jobs within Desktop Apps. We have many locations with multiple different import jobs. Trying to find the import job that you need to change takes a lot of time scrolling though them.

    2 votes
    0 comments  ·  Importing  ·  Admin →
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  12. program pages that should auto-delete

    We have documents that we scan in and many of them have terms and conditions written on the back. My idea is to be able to program certain pages to auto delete upon scanning. You could even have an auto deleted pages tab inside the desktop app that way one could review the auto deleted pages and make the decision to either A. add it back to the document, or B. permanently delete it.

    1 vote
    1 comment  ·  Importing  ·  Admin →
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  13. Implement Proxy Configuration for Desktop Apps

    Currently, Desktop Apps in general and the LDC especially run into a lot of problems when connecting to DocuWare via a Proxy Server. Please implement some configuration to allow communication over a Proxy server - just settings in a config file would be enough.

    11 votes
    0 comments  ·  System  ·  Admin →
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  14. ip address ranges reserved for private use on cloud system.

    Docuware Cloud should enable reserve ip address ranges for private use as Azure already do it.

    3 votes
    0 comments  ·  System  ·  Admin →
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  15. Customized Store Buttons

    We have multiple store dialogs that we use frequently every day. Would love to have customized store buttons in the Connect to Outlook that I can set with my "go-to" store dialogs so I don't have to constantly switch back and forth. Also, individuals could pick their individual favorites, as different people use different functions frequently.

    2 votes
    0 comments  ·  E-Mail  ·  Admin →
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  16. Make the Scan/Cancel button green on scan and gold on cancel

    some time the scan/cancel button can be confusing or pressed to quickly and accidently be pressed while scanning. so I thought it would be nice to change the color when it switches back to scan as a green tab....

    1 vote
    0 comments  ·  Admin →
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  17. Add resizing sidebar with variables in Workflow Designer

    1 vote
    0 comments  ·  Admin →
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  18. Allow to use Index Cleaner in DocuWare Cloud systems

    Index Cleaner is a very useful tool but right now is not enable to use in DocuWare Cloud systems, so it would be great can use it with the Cloud Systems.
    Thanks!

    2 votes
    Not currently planned  ·  0 comments  ·  Indexing  ·  Admin →
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  19. Import User Interface needs to be possible to sort by folder or taget, etc.

    The UI of Import only displays about 8 jobs in the overview depending on screen resolution. Especially in installations with many users you might have 200+ import jobs running to monitor scan folders for the users for example. The interface seems very slow to load and that makes the handling of a larger number of jobs very cumbersome. It would be good to be able to sort the jobs in the overview by various different criteria in a table view.

    1 vote
    0 comments  ·  Importing  ·  Admin →
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  20. Allow for default import configuration or clear the import configuration after scanning to ensure correct import configuration

    Allow for default import configuration, or clear the import configuration after scanning. We have multiple people using the same computer to scan in files. Often the people do not check the import configuration before scanning and documents go into the wrong folders.

    1 vote
    0 comments  ·  Scanning  ·  Admin →
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