Client (English)
Please post all ideas that concern the DocuWare client in this forum.
141 results found
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Hello, I suggest you a keyboard shortcut to store a document from the box, thanks you
the shortcut can be ctrl + s
2 votes -
General Email - Allow Separate Attachment Files
In General Mail capture It would be quite useful to allow for attachment files to come in as separate files instead of having to unclip them. Perhaps the option, as sometimes clipped might be best. I run into this on a farily regular basis.
Thanks!
2 votes -
Admin should have the ability to take ownership of configurations like printers, import jobs, etc...
Users can create their own configurations for trays, printers etc. However, the Admin can't even see those configurations which makes the system rather difficult to administrate. It would be much better if the Admin can see all the different configurations and, also, if needed take ownership. This could be linked with an automated email to the original owner of the configuration so that they are aware.
2 votes -
expanded use of Table fields
I was excited to see the new table field type in version 7.1. However, it does not appear that I will be able to use it as planned.
Our situation: We will receive a check from one our clients who may have several accounts with us. In the accompanying instructions, the client requests to have the check amount distributed evenly among all of their accounts. The instructions may or may not specify account numbers and amounts.
Once the values have been distributed to each account, we still need to have the capability to search for and retrieve the document using…2 votes -
Product Overview should be accessible for some users
It would be good to be able to allow certain users to have access to "Product Overview" in the Configuration so that they can reassign user licenses and check the capacity of the system etc. without having to be a full system admin.
2 votes -
Change languaje - file cabinet and fields
I suggest to translate to different languages, not only the web interface and the system entries, you could also add the name of the file cabinets and their fields.
2 votes -
Date Format. Can format be set at system level as opossed to each user . European format rather than US
We have found that the date is set to US format. We are in Europe so want to have the format set to European. Support tell us that this can be done locally for each user. Would it be possible to set this at a system level rather than relying on the user to do it.
2 votesThank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans.The DocuWare Web Client determines regional settings automatically by using the browser settings. If the users browser is set to englisch (US) then the user will automatically see US formatted dates.
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File Type Icon in Web Client [...]
Please update the Web Client file format template to include .txt and .msg files when storing through the Explorer Client. See attached for discrepancies. These documents were all stored via Explorer Client, but don't display their file types in the Web Client.
2 votes -
Graphics are outdated
Very boxy and basic looking. Tool bars and tabs would be easier to use.
2 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Permissions within user management should urgently be made more granular.
Currently, everyday administrative tasks cannot be sufficiently separated from security-critical permissions. It should be possible to grant a user specific rights to activate or deactivate other users, assign or remove licenses, and manage absences for other users without simultaneously giving them the ability to assign or modify roles, groups, or other permissions.
The assignment of roles and groups in particular is security-critical and should therefore be clearly separated from operational user management.
For us as a service provider, the current situation has a significant practical impact. We cannot delegate these everyday administrative tasks to our customers without granting them considerably…
1 vote -
How do you migrate Microsoft 365 data without moving everything twice?
For anyone who has handled a large Microsoft 365 tenant migration, how are you dealing with data that changes while the migration is already running?
Our concern is that users will continue working in the source tenant during the project. Moving everything once and then discovering that hundreds of new emails or files appeared afterward could make the final cutover messy.
I’ve been researching the DRS Softech Office 365 Tenant to Tenant Migration Tool because it has an incremental migration option called “Skip Previously Migrated.” The idea is that after an initial transfer, the tool identifies data that has already…
1 vote -
How to Convert Pegasus Mail to Outlook PST Without Losing Emails?
I’m seeing more questions about moving old Pegasus Mail archives into Outlook, especially when the mailbox contains years of messages. The tricky part is not just changing the format—it’s keeping attachments, email properties, metadata, and folder organization intact. Outlook uses PST as a standard mailbox data format, so it makes sense for people moving away from Pegasus.
I recently looked at DRS Softech Pegasus Mail Converter for this type of migration. It supports Pegasus Mail conversion to PST as well as PDF, EML, EMLX, MSG, MBOX, HTML, CSV, DOCX and RTF. What I liked is that you can load an…
1 vote -
How can I convert multiple EML files to PDF without doing them one by one?
I have a fairly large collection of EML files that I need to archive as PDFs. I initially thought about opening each email in an email client and using Print > Save as PDF, but that seems impractical once you have hundreds or thousands of messages. Similar questions come up in forums because bulk processing is much more convenient than handling every email individually.
I’m currently looking at the DRS Softech EML to PDF Converter because it supports bulk conversion, so multiple EML files or complete folders can be processed together. It also keeps the email formatting, metadata, and folder…
1 vote -
How do you migrate only selected PST data to Office 365?
I’m planning a PST migration where we don’t want to move every historical email into Microsoft 365. Some users have years of archived messages, and importing everything would add unnecessary data.
Microsoft 365’s Import Service now provides filtering options for PST imports, including filtering by item age and message type.
I’ve also been looking at DRS Softech PST to Office 365 Migration Tool. It provides date filters and additional filtering options so you can select the data that actually needs to be migrated. There’s also a preview option, which seems useful for checking the PST contents before committing to the…
1 vote -
Custom Actions in Web Client (Toolbar & Context Menu Integration)
Introduce the ability to define and execute custom actions directly from the DocuWare Web Client UI, both in the toolbar (right panel) and in the document context menu (right-click).
Today, integrating external systems or custom logic (e.g. AI processing, OCR correction, data enrichment, or external workflows, whatever ) requires indirect approaches such as workflows, external links, or background automation. These solutions are powerful but not always intuitive for end users and lack a seamless user experience.
The proposed feature would allow administrators to configure custom actions that:
Appear as buttons in the toolbar and/or as items in the right-click context…
1 vote -
See which user(s)/role is/are assigned to workflow tasks even for non-Controllers
It would be great to be able to access task assignments in an index field so that you can use Lists to see where and with whom tasks are currently sitting in a workflow.
1 vote -
Improved Incident Notification: Clarifying Details, Impact, and Scope
Request for Improvement
Please make incident notifications easier to understand based on the following points:
① Clarification of information
② Clear indication of impact
③ Clear explanation of the affected scopeExample (Current Description)
We are currently investigating an issue when saving emails using the DocuWare for Outlook Add-In. There are currently some limitations and delays.Improved Version (Proposal)
Issue:
We are currently experiencing a problem when saving emails to DocuWare using the Web version of the Outlook Add-In.
Even if the save operation appears to be completed, the document may not actually be stored in DocuWare.Confirmed occurrence time:…
1 vote -
Original e-invoices are turned into regular PDFs by adding a letterhead
Currently, it is already possible to add a letterhead to e-invoices (XML or PDF with embedded XML). However, this turns the original invoice into a PDF without the e-invoice component (XML).
The desired behavior should be that when downloading an original, the original is returned.1 vote -
Ensure Numeric Index Fields Always Accept Single-Byte Input Regardless of IME Mode
In the Japanese market, both full-width (2-byte) and half-width (1-byte) characters exist.
Currently, in DocuWare, when entering numbers into numeric index fields (such as in the store dialog), if the IME is in full-width mode, the input is not handled correctly.Although IME has a setting to force numeric input into half-width (1-byte), the IME input mode itself often remains in full-width (2-byte). Because of this dependency, correct numeric input cannot always be ensured.
Our request: For numeric fields, please implement a specification where numeric input is always treated as single-byte (1-byte), regardless of the IME mode or keyboard settings.
1 vote -
Option to add version on an existing document in a cabinet from the result list
An option to check-in a new version of the document directly from the result list or an option to make an uploaded document in DocuWare as a version to another document will be an advantage.
An option like selecting one document from the result list and get a 'Check-In' or 'Update version' function will allow the users to select the new document from the local system and update it as a new version to the selected document. Also if there is an option to select the new version document from local system as well as DocuWare cabinet or tray, this…
1 vote
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